Do Not Recommend
Convenient
App crashing
Not as advertised and potential fraud
Also many of your payments will not be rendered to your desired institution timely, despite advertising as otherwise. This could lead to you receiving additional late notices and calls for late payments and added late fees as well as potential placement with a collections agency or late payment notifications to the credit bureaus resulting in negative marks on your credit that will not go away for 5+ years hampering your ability to get lower interest rates on credit cards and loans, reduce your max limits, or flat out preventing the ability to get one at all.
DO NOT USE DOXO or any other third party payer.
Avoid this app and its website and pay your institutions directly. Refer to the company’s statements for the proper payment website.
REPEAT.... DO NOT USE DOXO!
Response from developer
Hi DJ Gravity, Thank you for your feedback. We understand your concern about fees and encourage everyone to find the payment options that work best for them. To clarify your point about delivery timing: doxo tells users what date their payment will be delivered before the user completes the payment. We also appreciate and share your concern for financial health. doxo allows users to pay all their bills online through a single, secure account--simplifying the bill-pay process, saving time, and granting users greater ease with their digital finances. doxo also offers a subscription service, doxoPLUS, that gives users access to five bill-pay protections that guard their financial health, including late-fee protection, overdraft protection and credit protection. doxo also provides free email bill-pay reminders for all users (not just doxoPLUS subscribers). If you have questions about any of this, we’re happy to help! Please reach out to our Customer Care team at https://support.doxo.com--they're available on live chat. Best, Lisa
Pay Gas Bill with Doxo
I am truly glad I found this app.
Response from developer
Hello, Thank you so much for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service! Thanks again, Lisa
Use it monthly
It’s so expensive
Response from developer
Hello Chef, We appreciate your feedback, and understand your concern about fees. To let you know, we do also have a monthly subscription service, doxoPLUS, that allows you to pay any number of billers without an individual fee when paying via bank account. At less than $5 a month, it’s a great deal if you pay multiple regular bills! It also offers overdraft protection, identity theft protection, credit protection, and more key features that help you pay your bills securely and guard your financial health. Check it out here (https://www.doxo.com/about/doxoplus/) or, if you'd like more information, you can reach out to our Customer Care team at https://support.doxo.com. Thanks, Lisa
Doesn’t say how much I owe
Pay all my bills in one place
Easy to use.
I highly recommend it!
Response from developer
Hi, Thank you so much for taking the time to write this review. We do our best to serve you well, and we’re thrilled that you’ve been happy with doxo. We're sorry to hear you've faced issues using our service while traveling; if you contact one of our Support agents on live chat at https://support.doxo.com, they'll be able to help investigate what might have gone wrong. We hope to hear from you! Thanks again, Lisa
