doxo Bill Pay and Reminders User Reviews

Top reviews

Doxo makes paying bills easy

I am really enjoying this app. Before I had Doxo, I was being charged service fees on many of my bills because I was paying via debit card. With Doxo, my problems are solved and I can easily pay everything all in one place, while removing those pesky fees!

Response from developer

Hello, Thanks for your feedback, and for choosing to make payments with doxo! We’re glad you’ve been happy with the service you’ve received. If there’s anything we can do, please reach out to us at marketing@doxo.com. Best, Lisa

Waste of time

I was setting up my account with my credit card info and after entering the information requested, I was taken to a blank white screen. I couldn’t get out to try and log back in because I kept getting the blank screen. I was excited to be able to pay my bills from one app but this blank screen left a bad taste. I’ll go back to paying each bill directly to the vendor. What a disappointment.
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Doxo Bill Pay

Paying bills with Doxo is fast and easy. Paperless, they remind you when it is time, your still in control of when and how much to pay. I love it. Really can pay almost everything with Doxo 😁

Great way to pay!

The app is very easy to use. I need to figure out which day allows me to not charge my credit card before the 4th of the month.

DO NOT USE THIS COMPANY

This company is a joke! They “processed” my payment but never actually sent the money to biller. They claim it’s because the account number was entered incidentally however the company that was receiving funds never received a payment under that account number either. I tried calling in and was hold for hours. Never getting ahold of anyone. I had to email in 20 times to finally get a response. Do not trust them with your money.
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Car payment and financing

After making all this payments and finally paid off my car still contain taking my monthly payments I cancel direct deposit and still continue taking money out of my Account I stop The monthly payments and every month they contain taking money out of my account finally I had to call them to get this straightened out this is three months after my car was paid off this he is The worst loan company I ever dealt with
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Paying to make payments

I just find it absolutely ridiculous that I have to pay $3/month to submit a payment for a 0% interest loan... it’s going to be just about $100 of fees basically tacked on to the cost of the loan in the end... thats absurd to me, especially in the 21st century where everything is digitalized... why must I pay a middle man service for something that should be much more streamlined

As far as the app goes, I don’t like that you have to manually punch in the cost of the bill, again, something like that should be automated with the technology we have today
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Response from developer

Hello, Thanks for the feedback. To clarify, doxo is an all-in-one bill payment service--you can make your loan payments as well as payments to over 60,000 other billers through a single, secure account on doxo. If there's anything specific we can help with Customer Support is available on 24/7 live chat at https://support.doxo.com. Thanks again! Lisa

My First Time Using “doxo Pay Bills and Get Reminders

I paid 2 bills, it went so fast Zi was surprised, the only thing I don’t like is when they want you to subscribe to something you don’t even want!! I just want to pay my bills and be done with it!! And No I didn’t Subscribe......So Im done!! Thank You, doxo for your help!!! I’ll be back!!!

Deleted files without notice

This app use to be great. You could pay bills and use it as a file cabinet to store files, data, pictures, and general information. Without notice, all files were deleted because doxo decided to be a bill pay service only. No warning was given to retrieve files. Be leery, because their business model could change without notice. I forgot about this app, but they asked for a review.
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Click it and forget it

DOXO is user friendly and makes bill payment a no brainer. The account information is simple to input and the notices are timely and seamless.
The fact is once your information is available it is simply
“Click it and forget it”. You payments are transmitted on time and accurate.

Response from developer

Thank you so much for your review, niceinwv! We do our best to make sure that your bill pay experience is a smooth one and that your information is secure. Please let us know if we can do anything else to improve! --Adam, doxo Support.

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