Leave a Review AliExpress
Don’t trust
There are lots of scams here as selling products, you will purchase but don’t expect to receive the product.solomon Habibi
I love shopping with Ali!
it is so easy to be tempted to buy!
Sadely, the shops too often lie on the price as a fishing technique.
The price change when selecting color or country of origine, by the way ; How does the buyer knows the country of origin? my last delivery arrive ok but the packaging was all crushed and broken! so I am affraid to buy any more fragile item! Some pictures are too beautifull to be true! I mean it is most of the time better picture than the imitation they will send to you , and yes sadely , not all the sellers are honest! The robots have limitations and often cannot understand your queries.
Any ways, I like visiting Ali express on my app, The app is funny, you can find so many things to buy !
From GB , customs fees are up ! This is to discourage me to buy online from abroad! Also , deliveries are sometimes very slow because of long periode of transit! But, when the item is not delivered, AliExpress may help with remboursements of lost parcels, That help! Iwont recommend you to buy more than one item per order, you may not receive more than one and the system make no difference, so ... With Ali app, you have some funny games , but you ll never win big! Even if sometimes the app keep showing me items selected and paid before! It is enjoyable. you can also chat with sellers usualy that help. Many thanks !Show lessKind bee
Dispute rep never supports you, they are always with seller
I order 15 items , seller pushed 10 wrong items.
Had loss of $466.vir195
Great
I really enjoy this app and have bought some great items. Shipping can be slow but many of my items arrived within two to three weeks which I am very happy about. I have been shopping here for a few years and like it more than Wish etc. I am a little upset about the tax increases due to the import duty implemented by my country (uk) recently but still items are far cheaper than elsewhere. A few items have been bad or simply not arrived at all but I have been refunded each time. I like shopping from sellers who have a lot of photo reviews from previous customers. I find many sellers to be friendly and approachable when asking questions. The app itself is easy to use and has a few fun features; playing games to win coins and vouchers for example. One of the more unique aspects is finding an item by using image search. I have bought handbags, jewellery, craft supplies, clothes, cosmetic brushes, utensils, accessories for my phone and car, pretty much anything under the sun! The only thing I would not purchase from here would be cosmetics or items for very young children but this is a personal preference.Show lessHannahFelicity
Buy at your own risk
I used to buy a lot on this app, many times I bought but the items never arrived, but I ignored because they ask you too many proofs and I did not have much time to do that.
I was a diamond member because the volume of shopping. But when it comes to a quality problems, Many times I got defective products, I took the time to make fotos and videos but I noted aliexpress dispute service always try to favor the seller and not the buyer and they keep asking you more and more proofs until you tire of wasting your time and decide to just give up. You can have an idea that they give you only 3 days to provide what they ask and when they ask something from seller they give him 7 days (that is totally unfair). When a item does not arrive they tell you to go and ask to your logistics and ask them to issue a paper saying that that item did not reach to them (They are crazy, nowhere in the world logistics issue any such kind of paper and no one has time to do that) And even they can see clearly in the tracking details that item never delivered or reached to the buyer.
Believe me you will not like to wait 2-3 months for the product and after you have to lose your money so go and find other sites where at least you can have a good and faire customer service.Show lessTalkasia
China Scam
No customer service person you can talk to they will not refund you for anything that you bought even if they lose it. What they sell on the web is a total scam the reviews are fake the products are fake you’re just getting bunch of useless crap that don’t even work as they were supposed to function.Show lessforRealman101
Customer service is terrible.
I’ve bought dozens of items from AliExpress in the past few years but I think no more. Some items simply haven’t arrived or have arrived broken and some sellers and even AliExpress customer service have ignored me. The bot “Eva” that is supposed to be customer service is terrible and the 10% you get a human being, they are usually just as useless. Buy if it’s cheap, buy if it’s your only option, things are ok 75% of the time. But the 25% problems are big headaches and AliExpress will do nothing for you. Beware.Show lesscuuuuuach
DO NOT DOWNLOAD!!
Do not use AliExpress!! Recently purchased an item that was nothing as described or pictured. It was “Free Return” so I thought like Amazon they would honour this, but I was wrong. I tried printing the return label which did not work so I had to pay $16 for post out of pocket. I never heard anything further from the company and no help from AliExpress (there isn’t even a way to get ahold of a customer service person that I could find). So now I’m out the price of the object AND post fees. Still AliExpress closed my dispute.Show lessTyW604
Don’t shop here
Just check my bank account and Ali express to out 2 re occurring payments out of my account I’m not happy I can’t find out how to delete my credit card I’m not happy Im deleting this app and never using it againmyhaya
The sellers fraud the customer and AliExpress’s refund policy sucks!
Never received my order - on 89th day of 90th day, I opened a dispute to get my refund. The seller (Store name: Dropship Accessories Store) reached out to me and said please do me a favour and cancel the dispute because disputes hurt our account, I will extend the protection days and I have contacted our post office and it will be arriving soon. I cancelled the dispute out of courtesy, trusting this seller. He lied - he never extended the dispute period and now he won’t even return my messages. AliExpress’s policy sucks for getting a refund and report such fraud sellers. There is no way for me to get my money back anymore. There is no customer service to reach out since protection period is run out. Super dissatisfied with AliExpress and their way of doing business.Show less0683732
