Central Hudson Mobile User Reviews

Central Hudson Mobile
Central Hudson Mobile
Central Hudson Gas & Electric Corp.

Top reviews

Leave a Review Central Hudson Mobile
  • Not iPhone compatible

    Ever since I downloaded his app on my iPhone it has had nothing but bugs. The latest of which is a complete and total incompatibility with iOS 10. Now it doesn't work at all. Seems the powers that be don't care about it enough to fix it
  • Useless

    Yeah you can make a payment but there is no due dates and no usage info or previous usage
  • App is ok

    This app has the basics but it does have one very irritating "feature". The app doesn't keep your basic data for when you report and need to monitor an outage. There have been two major outages in my area in the last two weeks. In both cases each time I left the app running but it did not keep my info. I had to keep putting in my phone and zip. Why??? It knows my account and address. This should be more than enough info to check status at my location. These are very basic app design points and failure to realize this irritates you customer when they are dealing with no power. If rural it may also mean they have other issues like no water. Your app needs to be designed from the customers point of view not yours. The customer already has no choice in delivery. Customer first attitude needs to be foremost in mind.
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  • Useless

    Garbage, with the millions of dollars this company has, they won't invest a dime into there customer service (who are always rude and unhelpful on the phone) spend some money on a app that's with this century. I only use this app because I hate calling and waiting on hold for 1 hr just to pay with a cc and can't even do it with this app. Total garbage.
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  • Due date

    Please include bill due date
    Thanks
  • Needs a few more items

    1- I have two account numbers. After login I can choose one from list for payment. I then have to logout and log back in to choose the other, why?

    2-after Payment submit it said network timed out, try again. When I did it said payment already submitted. Is the payment really submitted, I did not get a confirmation screen. I logged out, logged in, submitted again.

    3- there is no email confirmation of the scheduled payment. I pay the day I get e-statement and set date for two days before bill is due.

    App fails for me. Deleting and sticking with website.
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  • Great job, Central Hudson!

    App is so easy to use...lots of information is easily and quickly accessible. Very user friendly! Will use this to do all future CH transactions!
  • Simple, effective app

    This is a great and easy to use app from a small utility that allows you to make mobile payments, and more importantly - see current outage maps, report and outage, and check outage status. In my use of this app I have not encountered any errors or "bugs." As far as I can tell this app does just about everything that you could need from Central Hudson and I would highly reccommend that every customer download this app!
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  • Great job on app

    They provide a great app to monitor service problems. They need to add more servers to support high usage. Can't wait for them to add more features.
  • Ok app

    Much much easier than to use than website

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