Leave a Review Central Hudson Mobile
App literally doesn’t function
Moved out a bit ago app worked for the first couple months and now never fully loads. I’ve uninstalled and such and nothings changed. Emailed them that the app doesn’t work with no response. Absolutely useless app. Just do it on the website. Which also often happens problems from what I hear. Lucky haven’t had one myself… yet.Show lessassester836
Developer Response
We are sorry our app didn’t work for you as expected. Thank you for letting us know. We believe this issue is only happening on the iPhone 14 Pro Max. We are currently working on a fix for it. If you are not using an iPhone 14 Pro Max please update your review and let us know the model you are using. Thanks in advance.Userbility.
I have downloaded the app and it doesn’t have a place to register my account and I don’t wanna continue as a guest because I am a long time customer.corende
Developer Response
We are sorry our app didn’t work for you as expected. Thank you for letting us know. Registering new accounts on the app is a planned enhancement in the upcoming months. For now, you can register for an on-line account on the website and then log into the app. Thanks in advance.App not working
The app is terrible. It hasn’t been working for months. I have uninstalled and reinstalled still unable to use it.brody8271 no tik tok
Developer Response
We are sorry our app didn’t work for you as expected. Thank you for letting us know. We believe this issue is only happening on the iPhone 14 Pro Max. We are currently working on a fix for it. If you are not using an iPhone 14 Pro Max please update your review and let us know. Thanks in advance.Can not enter meter readings
Whenever we try to submit meter reading, we don’t even get an option to do so. Instead we get a “failed to submit uploaded photos” error. Except we haven’t even tried to upload any photos. When visiting the website, we get the same error. Very poor app and website when the functions don’t work. They just want to continue to milk every penny from you with their estimated bills.Show lesshizzleVig
Don’t install latest version
Latest version is completely useless. Does not load beyond Home Screen and completely unresponsive. Tried deleting and reinstalling but no dice. Happened right after update was issued to fix bugsTNpkny
Developer Response
We are sorry our app didn’t work for you as expected. Thank you for letting us know. We believe this issue is only happening on the iPhone 14 Pro Max. We are currently working on a fix for it. If you are not using an iPhone 14 Pro Max please update your review and let us know. Thanks in advance.Can’t do anything
Was forced to upgrade the app and when I log it it won’t do anything. Can’t even pay my bill. I click on things and nothing happens. Been trying to call them to pay and don’t get an answer as well. Looks like they’re trying to make money on late charges…Fishbuck0312
Developer Response
We are sorry our app didn’t work for you as expected. Thank you for letting us know. We believe this issue is only happening on the iPhone 14 Pro Max. We are currently working on a fix for it. If you are not using an iPhone 14 Pro Max please update your review and let us know. Thanks in advance.Login and password reset, of all things, are broken.
The app forced me to upgrade—it wouldn't even open—and after I did, it told me my login information, which I know is accurate, wasn't working. So then I went to password reset, and it said "an unknown error has occurred."
This app has always been ugly and user-hostile, but it is now an absolute train wreck, and Central Hudson would be better pulling it from the store entirely. It is an embarrassment to them.Show lesswr18r02
Bad APP
Can't login. When I press the app, a white screen comes up and doesn't do anything at all. I deleted it and redownloaded it, and still the same problem.
I iust think Central Hudson can do so much better, but they make the choice not to. Spend some money on the app and make everything more transparent. I shouldn't have to look at the bill for over an hour to even come close to understand what and where the error is and when I call about it, you guys have no clue either or even how to explain it. Just seems like bad business to me, but again, I don't run a multibillion dollar company. Currently using iPhone 14 pro max with iOS 16.5.1Show lessRazek24
Developer Response
Thank you for letting us know what make and model phone you were using. We were able to identify this issue is only happening on the iPhone 14 Pro Max. We are currently working on a fix for it. Thank you.Opens frozen
App logs me in and then opens with the screen slightly tinted white and can not change tabs or do anything. Literally useless app. I have an iPhone 14 Pro Max running OS 16.5.1.brittbratt0212
Developer Response
We are sorry our app isn't working for you as expected. We are currently working to diagnose and fix this problem. Could you please update your review to include the make and model of your phone, as well as your operating system? Thanks in advance!App freezes
App stopped working can’t enter meter readings can’t pay bills. Does absolutely nothing.Disappointed client 1
Developer Response
We are sorry our app isn't working for you as expected. We are currently working to diagnose and fix this problem. Could you please update your review to include the make and model of your phone, as well as your operating system? Thanks in advance!
