Leave a Review Central Hudson Mobile
Criminal Utility Company
This company is currently under investigation for price gauging and unethical billing practices.mc_memey
App selection
I chose English as my language selection but the app keeps it on automatic for some unknown reason.emmy3701
Needs MAJOR improvements
Too many issues to name.Wbpf
Absolutely the worst
Your company continues to screw up billing and now you don’t even have an app that works? This is why people hate Canadians.irishguy742
Not user friendly
Poor overall experience. The registration does not work and unable to link to our account. Called the tall free number and they had no clue and after going back and forth gave up on setting up online account.Vinay and Kavita
Well done
Looks good2022 AV
Just use the browser
It doesn’t show you your bill half the time. I have been double charged for a month multiple times. Remember when cenhud rates went up 40%? Coincidentally I got double charged.
Bunch of crooks with a non functioning appho3a55trick
Pretty Useless App
Why does the App force me to provide bank account # and routing # as the ONLY method of payment option? Why can’t I use my debit card as an example like I can on your website? Other utility bill Apps give you CHOICES of payment types. I am deleting this and will only use the website. I was trying to save time and convenience by paying directly on my phone. Please join the 21st Century as soon as you can.Show lessdrumfreak68
Developer Response
Hopefully you have seen that we added Credit/Debit card options so time ago. Also if you use the Guest option you could use Apple / Google Pay. Thank you for your feedback.App seems pretty useless
It does the very basics, but in all honesty for what you need to do it gets it done. The user Interface is a bit wonky and definitely need to work on the iOS App Store. The lack of features found online is what’s most shocking seeing how easy they would be to add. And the then again going back to the interface. It feels like it hasn’t been updated in years but I see it is receiving regular updates, there are issues like high contrast colors and unreadable text to pages that don’t move correctly on my phone based on how they are formatted. As well as the lack of customization for things like settings notifications etc. app really needs work for it to make sense to use as opposed to just logging on the website on your phone.Show less123MDL
The new update ruined it all
Navigating through the app used to be very easy but now it is more complex and confusing. Furthermore, the payment system is very ineffective and no one at Central Hudson seems to know of how to fix any issues that happen when using the app. Not very happy about thiscaspish
