Leave a Review Expensify
Do not update! App does nothing but crash now
I was able to use the app after the latest revision for a whole of one expense, and now it does nothing but crash. On the latest iOS it does that weird thing where you can see the screen image while sliding between different apps that are open, but once selected it crashes and or blanks out and returns you to your phone’s home screen. Cannot comment about the latest updates changes within the app due to it now being completely unusable.
**********UPDATE ************
Problem fixed, love the improvements. Only 4 stars due to annoying header notifications every time and expense or report is created or updated.... these just get in the way and stall you work flow.Show lessGeemonroe
Expensify is HORRIBLE
Expensify is literally the worst. I am forced to use it to submit my expenses at work or I would never touch it again. If you are in charge of making the decision of what to use in your workplace to submit expenses... this is not a good solution. The interface is unforgivably unintuitive. Accounts will just stop being synced with this system with no warning. When you spend hours checking boxes to create a report - it will just clear them and you will have to start over. When you try to use the chat for help - they are NEVER there. They just revamped the interface and somehow it is WORSE than before but with different fonts. I don’t understand how such a clunky hard-to-use product is so widely utilized. I work in tech and have a degree in economics (I’m not generally challenged with financials or with tech) and I have literally had to submit a support ticket for EVERY expense report I have ever submitted. Please fire your UI team, do some user testing and make your product easy to use ....PLEASE!!!Show lessWarri0rG0ddess
Developer Response
Sorry to hear you don't like it. Please reach out to help@expensify.com so we can work together on improvements!Love the app but have the functionality
I started using this this app several years ago at the recommendation of a client. I like the fact that I can go paperless and get rid of all the paper receipts however being that I’m a self-employed person and some of my receipts don’t have the title of the store or restaurant or wherever (ex. New York City taxi) scanning gets a little bit more confusing and I have to manually type that in additionally and the system doesn’t recognize the manually entered receipt with automated same receipt once it’s posted to my account. 2)expense reports this past year have not been updating the correct total. I can see the amounts I entered for each receipt and the total does not reflect those. 3) another real BIG problem is that there is no phone number to speak to a customer service person which is extremely frustrating and very needed because it takes up to three days to have an issue resolved. For example- I have my own s Corp however paying to send expense reports to myself makes no sense. I tried undoing this but then I was unable to access past folders. Customer service via email did a poor job of explaining and didn’t refund me. Also the app often loses marked categories when I manually enter in. I’m not sure why that is. The categories show up on the computer but not on app. I do hope this can be fixed.Show lessyellowkiwi
Developer Response
Sorry you’re having trouble. Can you send us a note via help@expensify.com or via the Help & Feedback section of the app so we can troubleshoot for you? Thanks!Excellent tool for independent consultant
I have tried many ways of managing expenses across projects and clients expensify works brilliantly. Mostly I like the ease of emailing and scanning receipts with auto the management of items and reporting is so easy. I also have set up some custom templates for reporting which works well too. I'm giving it 4 stars because Sometimes scanning just loses things and the automatic allocation to reports can mean expenses seem lost. Finally the there is limited credit card import to expense match, or at least many misses. Having said all that I've not found a better product and I tried many.Show lessGeoff092015
