Etsy User Reviews

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  • HORRIBLE EXPERIENCE !!!

    First of all, I got Etsy because I thought it would be easy to use and I wanted to sell my slime!! It turns out I was wrong. So Etsy charges $.20 PER LISTING!! It is hard to use. One day I came back on Etsy to find out that my account had been BANNED!!! So I checked my email and they told me that my account would be unbanned by June something. I recently have tried to sell by making a different account but it won’t let me make a new one. I have emailed them again and they told me that I had “violated” the community guidelines because I had apparently sold something that I had not made. WHAT?!! So you tell me I can get my account back in June and then in June you tell me I cannot get it back ever or make new accounts? I sell slime!! MY slime! There is literally an OPTION asking if it is your product or someone else’s! I see people everyday on Etsy selling something that’s not theres. But I have NEVER sold something that I have not made. I have emailed them multiple times telling them to be more specific but they won’t tell me what I sold that I apparently have not made. They won’t respond to my emails anymore. And on top of that, I CANNOT BUY!! I’m very disgusted and disappointed. Do not recommend.
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  • Etsy is my go-to for clothing now

    I love linen clothing. Here in the states, I can find linen in white, beige, black and a few other colors. On Etsy, I can find linen in beautiful, rich, saturated colors like mallard blue, teal, sea green, and merlot. Since I wear only linen in the summer, Etsy has become my go-to for clothing. The prices are fabulous too. Here in the states I might have to pay $90 for a nice linen tank and on Etsy a similar tank (which is also made to order from measurements you provide them), the same top is $45-$65 or so. The customer service is great too. I don’t mind waiting for my item to arrive as it’s so special. All of the shops I’ve ordered from have also sent color swatches to aid in color choices should I order again (and I usually do). The linen is of often of superior quality, comes in various weights and is very soft and never scratchy. I have worn every single clothing item I’ve purchased from Etsy. I am 5’2 and busty, so that’s pretty hard to accomplish.
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  • Tarot reading

    I want to share my experience with my reading done by Queen Air Bender, and let me say she touched my spirit and gave me peace in my heart. The way my reading was channeled felt as if she was sitting in front of me and helping me through my ordeal. She is truly gifted by a higher power and I am grateful and thankful for her spirit and her gift. I sincerely thank you and exhaust you on a magnificent reading you prepared for me. I came across your channel at a time when I really need to be uplifted and feel that what I hear is truthful. Let me say your spirit locked with mine and brought peace to soul. I love how you bring forth the messages channeled by a Higher Power and you make it understandable and it feels like we are having a conversation together. You are truly gifted and believe me you bend more than just Air!!!!!!
    Once again it was worth every penny, I thank you from my heart/soul. I pray you be blessed and wish all GOOD things for you!

    Thank you!
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  • Love the site & App is easy to use

    I absolutely adore shopping on Etsy. The app is easy to use, pleasing to the eye, and everything works smoothly.

    However, one issue I have experienced is accessing my PDF downloads I have purchased - it is not so intuitive and it takes a bit of searching to get to the correct place. I can’t even get it to work on the app, instead I have to access the mobile site from Safari. What makes this even worse is that if I navigate away from my PDF file on safari and then come back only a short time later, it almost always “loses” the page and it says it cannot be found, so I have to go through the entire process again just to use my PDF files which I paid for. I could go and have the patterns printed but that is inconvenient and not really “essential” considering our current state of events (review posted May 2020).
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  • Fabric pricing

    The only thing I don’t like on Etsy is having to guess the price of fabric. It is usually by the yard but on Etsy you sometimes have to go all the way into your cart before finding the price is not for a yard but it is for a fat quarter, an 1/8th, or 3/8 yard, 1 yard etc. It makes it very hard to compare fabrics. Normally it would be no big deal but when a fabric is needed now it gets very annoying to open an ad just to find out it still doesn’t specify how much you are getting for $3.40. After reading the entire ad you still don’t have an indication. So now you go to the cart to see what you bought for 3 @ $3.40. One would expect about $12 with tax but instead it said $38 and that didn’t include shipping. I did this kind of searching for 6 hours yesterday between 2 sites and left everything at your site except for one small purchase. I don’t have a problem paying what something is worth but it seems like a trick. It is not needed unless your goal is to annoy. Just price it the real price. Thanks,
    Donna Watkins
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  • The worst app ever

    This app seriously ruined my life. Etsy doesn’t give a crap about sellers as long as they are making money by pulling in enough buyers. Every time a case is opened against you they ALWAYS choose the side of the buyer and take money from your account without permission. All 3 cases I had against me were not my fault. The first one was a customer being unhappy with a product 3 months after receiving it when my return policy clearly states send me a message within 1 week and mail back within 2 weeks. I refused to accept the item after 3 months and they opened a case and I didn’t give them a refund and Etsy took the money straight out of my account. The second time was a customer demanding a refund saying they never received their item when their tracking number clearly stated that it had been delivered weeks ago, and Etsy once again took money from me without my permission. They also don’t take into account that items cannot be shipped on Sunday so customers get mad when their item is shipped a day late. Now they have a new policy where if you don’t offer free shipping your items will not pop up at the top of the list for customers, so you are basically forced into free shipping and lose customers by increasing your prices for no reason. Etsy is a waste of time and money and I’m upset I ever wasted putting energy into it.
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    Developer Response

    Thanks for reaching out, Zebrooooooo! We are sorry to hear that you're having issues with the app. We'd like to invite you to contact us here: etsy.me/contact support with your account details and send us any relevant screenshots. We’ll work with you to resolve this issue as quickly as possible.
  • Misleading marketing

    I don’t know why people ruin a good thing especially for those whose are honest and have faith in their product. I loved Etsy! I had used it for a long time but not so anymore!! I’m finding this happens a lot more now than ever. I don’t use it as a first go to like before and I am to the point of not even opening a site if the search comes up with Etsy on the address. I think it’s nothing but a marketing scam! Not all, but many, more than likely when you’re looking for an item and the results come up it isn’t the price for what you searched but a price for something else. Example: a simple cape with your favorite sesame character, personalized, comes up $2 and I when you click on it again it shows a picture of cape with $2 BUT the drop down defines it and it’s really $12. The little mask is $2. They used to call this false advertising but my question is if you have a good product at a reasonable why do you feel the need to scam people, tryingthe price is altered who knows what the product is or looks like? Don’t ruin a good thing like you did for me!! Have some faith in your product and price your asking for it!!!
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  • Bugs in “Favorites”

    Updating review to reflect how much I love Etsy and its app. The company also reached out to me based on my review. This is the first time a company has reached out based on a review and I’m very impressed with the personalized service. (Kind of thought no one would ever read my review).

    I really like the keep my favorites pages organized and right now I’m so frustrated I don’t even want to get on the app. The items show up duplicated either next to each other or as I scroll. If I try to “unheart” an item that has sold to remove it from my favorites page, the whole page scrolls me back to the top of my list (super frustrating when trying to organize hundreds of favorites to have on hand for social media). It’s an eyesore trying to navigate. Please fix this!

    Also, while I’m here, could you please offer a Poshmark style organizer that will allow me to “refine” my favorites list to show “sold” items so I can declutter my lists faster? Thank you!
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  • Extremely unhappy

    I am extremely unhappy I have been dealing with the supplier LoveJilty, since I’ve paid for my items I haven’t received any information regarding why my payment has not gone through on THERE part. I was supposed to receive a bra top and a garter bottom and was told that my items was marked as unpaid because of being shipped internationally and that additional charges may apply that I was okay with what I’m not Okay with is the fact that I got a message from LoveJilty saying they need me to pay again for what I already bought and have a receipt for ! Which is 85$ extra! I have tried to open a case but cannot because it says that my items will not be shipped until July 12 which is a lie because I will not be receiving my items because they have told me I need to pay more money. They also sent me a one additional message saying that they would check the bank as to why my payment didn’t go through and they never got back with me I want a refund and have not heard back and I am extremely disappointed and unsatisfied
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  • Overwhelmed by ads

    I love Etsy and I’ve used this app for years. I was SO happy when they finally updated the options for search filtering because that was a long long time coming, but recently my searches are dominated by ads paid for by the stores owner. I’m used to Etsy ads and they’ve even helped me find new favorites. However, most of my search results are now ads, and they’re ads that are no longer even pertinent to what I’m looking for. If I’ve searched for sunflower necklaces, adjusted the filters to what I want, I don’t want to see sunflower wedding invitations suggested, or sunflower art prints being suggested. Seriously?! At least suggest the same thing I’m looking for, even if it’s a $200 item and my search criteria is the $0-$50 range. That at least I understand. Mixing completely different categories is obnoxious and makes it hard for me to see what I’m looking for. The second problem with the ads lately is the quantity. I’m used to seeing 2 ads every so often, but I’m seeing 4-6 ads clumped together now and coming up so often I don’t know if it’s still on my search at all. This is ridiculous, I want this fixed ASAP please.
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