Leave a Review Etsy
Some things need to be fixed
One of my favorite apps, love it. But I hate the update because it’s has changed stuff that’s unnecessary . Example 1. When going into a list and adding one item already in that lists to another, it takes you back to the top of the lists. Example 2. They Changed where you can look at vids and now you can’t go it anymore. You have to wait for the vids to pop up on your homescreen instead of actually having a place where they stay. Example 3. They show the same things over and over on the home seen except showing something that you think you want. I look at things that are related and my whole home screen page is filled with the same stuff. I’d like variety. Example 4. Add more explore interests. Example 5. The editor picks take up almost all of the bottom of homescreen page.
Edit: you need to edit how you can make list(s) such as being able to do multiple selection of items to cross over to a different list(s), !RECCOMEND! I recommend making a spot where cart, favorites, and home are for place where you can interact with items in AR or put back the video thing.Show lessMissNastyPotato
Developer Response
Thank you for taking the time to leave a review! We appreciate your feedback with our app. Kindly reach out to our Support team using this link https://help.etsy.com/hc/en-us/articles/115013375488 so we can look into this further. Thank you and be safe!Love Etsy, but it needs some changes
I shop on Etsy a lot and love supporting small businesses in the United States. That being said, my biggest complaint right now is that Etsy seems to allow foreign businesses to present themselves as US businesses and I would like something to be done about that. For example, why is a jewelry shop that is supposedly based in North Carolina actually shipping orders from Turkey?! I read reviews and I read ‘About’ the shops and time and time again, a shop that says it’s located in the US is obviously not located here. It’s aggravating.
My second complaint right now is the search function. I put in very specific criteria and I get tons of results that don’t fit it. And the items marked as ‘Ad’ are the worst because even if you sort by price (low to high, for example), the Ad items show up everywhere so it’s not actually in order by price. I also find that the same items show up in the search results grid over and over. Again, aggravating!
I feel like the Etsy search feature used to be better and if the site gets overrun by foreign businesses pretending to be in the US and selling shady merchandise, then I’m going to have to shop elsewhere. Just my 2 cents!Show lessACE2982
Developer Response
Thank you for your valuable feedback. We appreciate these comments from the Etsy community, and often consider them when planning site improvements. Kindly reach out to our Support team using this link https://help.etsy.com/hc/en-us/articles/115013375488 so we can look into this further. Thank you and be safe!So Cool!
I recently purchased a graphic tee from WyattsDigitalArt on Etsy and I have to say, I am extremely pleased with my purchase! I would give this brand a 5-star rating without hesitation. The shirt is not only stylish, but it is also incredibly comfortable to wear. As a hip hop dance teacher, I'm always on the lookout for unique and expressive clothing to match my vibrant personality, and WyattsDigitalArt delivered just that. The collection of graphic tees and clothes offered by this brand are eye-catching, full of character, and impressive. The designs make a bold statement wherever I go. I've received numerous compliments from friends, family, and even strangers. It's clear that the attention to detail and creativity put into each piece is unmatched. The quality of the fabric and printing is also top-notch, and durable enough to dance in. I'm thrilled to have found this brand as it perfectly aligns with my personal style and profession. I highly recommend this brand to anyone looking for high-quality, trendy, and expressive clothing options. Thank you, WyattsDigitalArt, for creating such amazing pieces!Show lessBtpalmer180
This goes the entire site as a whole, not just the app.
I love that genuinely innovative things people make and sell. Some of my favorite pieces of jewelry come from Etsy shops. My personal interactions with customer service have been great and I love the variety. However, I’m a consumer frustrated with a few things. And I can never truly only imagine this frustration asa seller. For one, I understand inflation, but taking away more money from the sellers but still upping tax? Two, money sellers and consumers have called out the slack of eligibility requirements to sell items on the site after the pandemic. I understand it’s to try to help more small business worldwide, but there’s a difference between similar items being sold and copycat manufacturers that very obviously steal item designs from authentic business and sell cheap poorly made items that take credit for and take over real handmade or vintage items. Three, there’s a reason why so many businesses so many small owners on your site are going on strike. None of the demands suggested for the Etsy Strike subreddit and overall union have not been considered at all evidently. I love the overall concept and the many small businesses are great but there’s a reason people are moving to Shopify and other selling platforms.Show lessALILI0818
Developer Response
Thanks so much for taking the time to share your feedback. We’re noting your feedback and will be sharing it with the team to consider for future updates. Please know we take comments from the community to heart, and we make many changes to the site based on what we hear.Stop review harassment
I appreciate the Etsy app very much. It is functional and streamlined so that I can order and pay without having to open up the full website. I appreciate that there are multiple options of ways to pay so that I do or do not need to share information that I do not wish to with a third-party.
What I do not appreciate is the force recommendations. What I mean by this is that on the app as well as the website I am harassed constantly by and see the website and the app itself to review every single item that I have purchased. I do not wish to do that. They are times where I would just like to purchase a wedding gift or whatever and go about my business. I would like there to be an opt out opportunity to not be continuously harass not only on the website. But also in the app that if I do not wish to recommend something and I’ll review it, I do not have to. I was harassed by the seller wants for leaving a review that they did not believe was necessary so therefore I will, and do not leave reviews. I make purchases I do not leave reviews and if this continues, I will no longer use Etsy as a platform to purchase from small businesses. I wish to be an anonymous person purchasing something anonymously. When I wish to review something I will, but I do not want to be harassed about reviews anymore!Show lesskandiblueberry
Developer Response
Thanks for reaching out, kandiblueberry. We’re very sorry to hear about your experience. Our Support team is ready to help. If you wouldn't reaching us with your account details to https://help.etsy.com/hc/en-us/articles/115013375488. We'd be happy to investigate and assist right away.The Adventure of Etsy
Shopping on Etsy is an adventure!
I have just purchased 2 sets of earrings and 2 ring sizers. After paying with a credit card, I was asked to write a review. I don’t usually write reviews, but Etsy is fun to peek at periodically and I do usually always buy something.
The individual owners of shops with Etsy let you know where their products are made and where they ship from. During the Civid 19 stay at home time, I enjoyed looking at Etsy jewelry and found some special treasures.
Quite a few, actually and for reasonable prices.
A few years ago I ordered a beautiful handmade stone Fairy house. It was made in a shop in England and sent from there. Just about a foot around and adorable. I had messages from the makers of the Fairy house and happily thanked them for the good packing for shipping from England to Massachusetts.
Made mostly of stones, it was heavy.
Love having English stones!
It’s fun to have a little sense of where things actually come from, too. Found lots of little fairies and fairy house outside furniture on Etsy.
The Etsy adventure is always finding something new, unique, handmade, beautiful or useful and not necessarily knowing what you are searching for. Hahaha…..until you find it!
Thanks Etsy and Thanks to all of your special Shops. It is a pleasure to scroll through and look at your unique items. Fun!
Shopping with you is also organized and easy.
Lynne Gallagher Comb
Manchester, Ma.
February 2023Show lessLynne Gallagher
Good except for one thing
I like Etsy and think it’s great way to let entrepreneurs sell what they want on a sleek and simple app that makes it easy to shop, however one thing that been bothering me and many others is that there isn’t a clear and concise way for shoppers to block shops or items from the front page that they don’t want to see, like how there was one time when I opened up the app to see what were in my recommendations as usual when I was met by semi-lewd furry art that was definitely something I wouldn’t want other people seeing if they accidentally stumbled upon my Etsy tab. What I think would be helpful is if there was an option underneath the report item button that said “not interested” or something like that,then people would be able to keep unwanted items from creeping in to their recommendations. I hope Etsy takes this to heart and implements something like that soon.Show lesscringey username
Need Better Receipts!
I’ve been shopping on ETSY for several years and never had any major issues. Well I ordered a shirt for someone for Christmas and what I received is not quite what I ordered. It’s gray not black and the wrong size. I’ve been looking for 2+ hours trying to find a receipt that shows what I actually ordered. I’m not sure if I messed up the order or they messed up and shipped wrong item. I can see I purchased it but has no details on what size or color I ordered. If you touch the actual item it just takes you back to their page to buy another one. I scrolled through the help page and goggled it-apparently the little email saying you place an order with this shop that has view order link is all you get(clicking the link takes you to the generic receipt showing the product but not the specifications you ordered) I had this problem before when I ordered a set of acrylic nails. They were beautiful and the size I ordered was perfect so I wanted to place a new order. Never could find the details showing what size I ordered so I had to get a new sizing kit and start all over. I don’t think it is too much to ask to see exactly what you ordered on your receipt/my orders page.Show lessSlowmom
Developer Response
We’re sorry to hear about your experience. We invite you to contact us here: https://help.etsy.com/hc/en-us/articles/115013375488 with your account details, order number, and relevant screenshots. We’ll work with you to resolve this issue as quickly as possible.Recent formatting is super annoying
The app overall is very functional and good for shopping, but the amount of forced advertising sometimes makes me regret having it. I turned off all notifications because I couldn’t specify that it should notify me about shipping and DMs and not advertisements for item recommendations. The entire front page of the app consists of recommendations based on your history, which is fine, but now my updates tab (which is normally for sales, coupons, restocks, etc) gets cluttered constantly with MORE recommendations, and I can’t turn that off. And the search function is a joke compared to what it used to be, with only about 25% of the listing results actually being even vaguely related to my search words, and the rest being—you guessed it—recommendations based on what it thinks I might want instead of having anything to do with what I’m actually looking for. The constant hounding about leaving reviews for items is super annoying also, although I’m more sympathetic to that since shops do need reviews for their business. Still, annoying. Let me opt out of SOME of those reminders, at least.
Etsy is a business, I get it, but when you prioritize shoving recommendations down my throat to the point that it hinders app functionality, it’s awful. Trust your users to have the brainpower to look for what they want instead of needing it slammed in our faces on every single page.Show lessJAL1388
Developer Response
Thanks so much for taking the time to share your feedback. We’re noting your feedback and will be sharing it with the team to consider for future updates. Please know we take comments from the community to heart, and we make many changes to the site based on what we hear.Review of Etsy
I have purchased various items through Etsy from jewelry, greeting cards, personal items and so much more. The shops used through Etsy are very reliable and I would like to add they are very unique items that you will not find anywhere else. In purchasing an item the shop gives a full description of the item and notes if there are any flaws and also they list the previous customers the item they purchased and if they were pleased or not pleased. Just purchased the most unique Christmas Cards to send to family and friends these cards you will not find in Hallmark because they are Vintage. Yes they cost a little more because they have to be shipped. But once a year I want my Family and Friends to know I went that extra mile to send them unique Christmas Cards because they are Special. I also purchased small replicas of the characters from The Classic Charles Dickens Story “Scrooge”. A gift for my Nephew which I know he’ll treasure. Etsy is really TOPS in my book and I will go on being one of their devoted customers.Show lessChryssoula
