Leave a Review Netvue
Great
It took a bit to set up. Customer service was nice. It needed firmware update. I unplugged 30s. Plugged and wait 2-4min. Remove the cam from app and add it again. Now it works. Just got. First day. If anything changes I update my comment but as of right now I’m happy customer.S4carface
Weird...
So my Netvue is set to record motion from midnight to 4AM. We’ve had it for a year and have never had any problems. Tonight at 8:56PM it recorded two pictures of my wife walking naked. When I clicked into the app it said my Netvue was disconnected but I was able to see the motion event. A few minutes later my Netvue connected again and is working fine. I confirmed my settings for motion recording to be from midnight to 4AM As they always have been.
Seems really weird to me that it took pictures of her walking naked when she’d been home all day and didn’t get any of her waking around.
Any explanation for this??Show lessmhauth
App does whatever it wants.
The hardware works fine. The trouble comes from the app. If I open the camera for a live view of the room, the app ignores my mute switch, ignores the volume all the way down and starts blaring the room sound at a ridiculously loud volume. Need to turn it down? Too bad! It ignores all volume controls on the phone. I have to close the app to make it stop. Today, the app started broadcasting loud sound without the app even open. Thanks.... my coworkers got a kick out of listening to my kid singing JINGLE BELLS JINGLE BELLS at a bazillion decibels.
I have a fast connection and a top of the line WiFi router. Talking through the app doesn’t work at all. People in the room hear garbled sound if anything. You think the basic features would at least work a little. They need to fire the people who made this garbage app and start over because it’s only slightly better than worthless.Show lessGgjfghfbnjikokk
Everything Works
This app works fine for me. No issues at all. I’ve had this app for almost a year now and no complaints. As soon as there’s motion being detected, I get notified. Automatic pictures taken, history of any activity. Simple app and easy to use.Moses Nguyen
Few issues
I have a few issues with the cameras themselves and the floodlights repeatedly coming on, even though settings are at minimum motion sensitivity. The app itself is good. Linked to Alexa on all three cameras, cloud recording and replay works very well as I have it set up for two camera. It is just very annoying that I have to keep opening the app to turn the camera floodlights off. I have just purchased the belle vue doorbell and am looking forward to add this to the app.Show lessj1myhd
Good Free App
Never really had too many problems with it. Have two cameras at home and the app has generally always worked fine. Occasionally it’ll log you out but even since the update, it’s worked well and the camera picture is clear.Laura-Lors
4.3.2 release
After upgrade to v432 this morning, had hard time to connect from iPhone and the device will send out notification for no reason.
Wish I could stay on 4.3.1...
In general, it works to my expectation till this morning. I’d like to see a “disclaimer” that indicates none of my home video is captured by the company for privacy reason. We connect to the device via their website, how can we be sure the company did not record any of my house info..Show lessGateKeeperUSA
Developer Response
We use a secure private transport protocol. Even our developers can not snoop on any of your privacy from encrypted data.Great but a little glitchy
This app is pretty straight forward and easy to use. However, I have a bit of trouble turning the camera up and down through the app. Left and right works fine. The notifications & history also stopped updating at night...not sure it's because it's having difficulty detecting motion with its night vision or if they programmed it to not bother you past a certain time. Overall, a pretty good app, they just need to fix these small issues and maybe include some FAQs/troubleshooting on their instructions manual.Show lessAzhang94
