Mi Banco Mobile User Reviews

Mi Banco Mobile
Mi Banco Mobile
Banco Popular de Puerto Rico

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  • Mi Banco

    I have been using Mi Banco application for over ten years and have been very pleased with the results. It is easy to use, handy with check deposits, and paying bills. It allows me to see every single account transactions, from deposits, balances and payments. Highly recommend it to everyone who prefers to do the majority of their bank transactions online.
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  • Need to refresh the app.

    I downloaded the application, I registered and everything was fine, but the next day I see that they deposit me 3 cents, fine, but when I re-enter later, the 3 cents they gave me and my balance do not appear. When I enter the webside it appears, but I don't know why in the application it doesn't appear when I click on my balance where it says "all" and "credit" they don't appear either and above all I used it and what I have used has not been reflected yet. They dont maintain it.
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  • Not able to pay or transfer

    Ever since I’ve been using this app years ago I’ve noticed that the transfer tab never worked. But pay tab does work. After notifying it to a local branch agent they opened a case # to try to fix it. Months later and after a few calls the issue still remains and now the ability to pay has been disabled for me as well. I guess I’m a lost cause now because it has something to do with my account. I might as well transfer all my money to a Robinhood account instead and avoid all their useless fees.
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    Developer Response

    Hello! Please, contact us at 787-724-3655 in order to assist you with this inconvenient. Thank you!
  • No transaction search

    From a user perspective it'd be great to be able to search through transactions in my account.

    From a tech/dev perspective, this *seems* like it'd be straightforward to implement since everything could be done solely client-side, without need for any back-end functionality in order to build this highly useful feature.
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  • Deposit on line

    The system for online check deposit still needs tuning. Uploading the photo takes too long and the system requires to many tries in order to finally accept the photo for deposit. The system should permit a closer shot of the check
  • My Banco Popular Acct

    It’s a very convenient application in which it helps me organize my finances and avoids me to go to the bank. It has been very secure up to now and I don’t have any complaints. Thank you for the service.
  • Review

    I live on another country, and have accounts with 3 different international banks, but none has an internet app as well design as BPPR; easy to understand and follow, with few very comprehensible steps. I even suggest to the to get in contact with you about this topic. Keep the good work
  • At the forefront

    BPPR online banking, since their very first internet program in the ‘90’s, that was a run via a 3.5 floppy disk on your computer and then transactions had to be transfered by modem, has set the standard, at least for all banking in PR. This app is the only reason I haven’t opened an account elsewhere, no other online banking app compares. At this they are simply the best!
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  • Good Overall, Quite a hassle to login

    Asks for a fingerprint, but what’s the point if you’re still gonna ask the security question every single time? It used to be good a couple years back, but the latest versions can’t seem to remember my device.
  • No more ATH Móvil

    Recent update removes ability to use the ATH Móvil functionality and forces you to download an additional low quality app, to do the same thing you could do with just one app.

    Edit to add that the developer response is useless nonsense. I do not have an account with Evertec, my account is with BPPR and the BPPR app removed the option to send cash. It’s not my problem as a customer if BPPR/Evertec has an identity crisis and I shouldn’t have to download and use two limited apps instead one full-featured one. Very poor brand/development strategy on BPPR/Evertec part.
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