Mi Banco Mobile User Reviews

Mi Banco Mobile
Mi Banco Mobile
Banco Popular de Puerto Rico

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  • Good

    Good, user friendly, but a little disappointed with the bank. They offer the option to make check deposits to specific accounts, which is not fair. They should offer the option to all their clients.
  • Need more accurate transactions

    The system do not reflect real transactions on time. Most of the other bank accounts you can see real time transactions. Also make payments within the same bank accounts you do not see it until few days
  • Good when you can get in; if you can

    I use three bank apps on mobile devices. This is by far the least friendly. The number of times I get asked security questions is absurd. Why use the Apple ID fingerprint if every other time I need to authenticate again? Security does not seem to be the answer if one is to judge by the other bank apps, who occasionally request a confirmation.
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  • Very reliable and easy to use

    App is very easy to understand. Account for online banking can be easily set up with no hassle. Reliable and saves time without the hassle of standing in line to pay a bill
  • Quick and Efficient

    Transaction monitoring and mobile banking is easy. I am able to do business from any location where there is good signal and at any time. Payment by phone features are excellent, too. Security has been a premium feature.
  • Good application transactions almost instantly

    Good application to see your balance and purchase. You can change money to any other account you have. Also you can get notification via email and text when you buy something. Can deposit checks with the tool check deposit. I'm living outside of PR and everything is working fine. I haven't use it for pay bills but you can do it in the application. The sad part is I don't have any ATM here in Orlando, FL.
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  • Good

    I do like this app but a huge flaw is that the mobile deposit is not available for ALL the clients, which I consider discriminatory because there are a lot of clients about of PR that still have accounts with you and without that feature is more complicated unless you have direct deposit from your payroll.

    You should ALLOW ALL the clients to have that option in their apps!
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  • Was a good app...

    Lately it’s too buggy. Almost feels like it’s not finished. Widgets stop working or updating, the keyboard suddenly disappears and u have to type you password with some guessing (risking to block your account) but for me the most unacceptable thing is... having to type the password every single time I use the app. If you want to make me type the password every time then why having the remember this device button? There are technologies out there that can work and be as secure as password if not more secure (touch id or Face ID por example). Fix it!
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  • Not up to date with other banks.

    This app is horrible. It shows you the balance you owe for your credit cards but doesn’t show you your available balance. Also, when you make a purchase it take days before it is posted and your balances updated.
  • Good but not great

    Everything works well except for one thing (at least on an iPhone 7).... the mobile deposit
    Put the check in the box, snap pic and the picture default orients 90 degrees showing about 40% of the picture. Have to guess position oriented perpendicular to box to have any chance of getting acceptable pic of check
    So totally unacceptable, hence 3 stars
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