The Toll Roads User Reviews

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Leave a Review The Toll Roads
  • Report to FCC, Attorney General and Better Business Bureau for harassment

    This app is garbage and harassment First, I’m getting emails every month. Of course, the emails don’t say the balance so I need to re-download the app then try to remember my password (it doesn’t save my password or have Face ID) all to figure out the balance is $0. They clearly don’t care since these issues are repeatedly mentioned in other reviews. I suggest everyone report them to the FCC, attorney general and Better Business Bureau.
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  • Map

    It be nice if you can work with Apple Maps as to them adding fast track roads as an option, including travel times to destinations
  • Awesome service!!

    I want to thank your TEAM OF CUSTOMER SERVICE!!
    ZAC-10, ANA -10, PHILLIP -10
    They were all very knowledgeable on the 91Express, and PROFESSIONAL And Knowledgeable about your TOLL ROADS.
    They were able to work with me and the 91 Express Team. I also want to thank the 91 Express representative Seline. She was able to provide me the the information needed to resolve my old 91Exp unpaid fees.
    Thank all if you for working together to make me a SATISFIED TOLL ROADS CUSTOMER.
    Blessings to all if you, and HAPPY NEW YEAR.
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  • Very glitchy

    App is very glitchy and does not work properly. It stuck on one page showing the options and when I try to click on statement it doesn’t work. And when I finally race page and click on statement I can’t edit the date.
  • Buggy

    There are so many bugs that will restart the app. It’s annoying because I need to take a screenshot to get reimbursed by work but it won’t minimize all the settings taking up half the screen.
  • Great Service

    Every time I go to the App or if I have to call in it is the easiest and best experience I ever get compared to any other app or customer service number I call. Thanks for your help and thanks again.

    John
  • Feature to delete transponder

    Adding a feature to delete transponder would be nice.
  • They want to rob you

    I had some violations prior to getting an account and registering my cars so I paid those and got some crazy discount then my account was made. THEY DID NOT GIVE ME A RECEIPT saying what violations this covered, it just shows that I paid a random $21 for like 7 violations. Fast forward a few weeks and I’m getting threats from them asking me to pay the violations and late fees for the tolls that I already paid for, I thought they were mistaken so I ignored them. Then I got a letter threatening me with litigation, placing a hold on my vehicle and sending the balance of over $500 to collections. I disputed the charges but they still charged me $93. I have a receipt showing that I paid $21 that was suppose to cover these tolls but since they purposely didn’t include what the payment was for, they can argue that i paid for nothing.

    This app and having an account makes paying for tolls extremely easy however, keep receipts of everything WITH THE VIOLATION NUMBERS and make sure to pay all of your violations prior to making an account
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  • Great application

    Used the CA Toll application for many years, very good application and easy to navigate through.
  • Loving Toll Roads

    I am from Arkansas and there is not traffic like California has, so I am thankful for toll roads and this app is real easy to use

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