Leave a Review The Toll Roads
Its very bad and glitchy
For the statement history search option it is incredibly glitchy and will lock on to singular dates, say, if it’s the 16th of a month then you can ONLY select the 16th of any previous months and the rest of the dates are grayed out. Absolutely terrible app sadly.JosephHsquared
Wish I had this app sooner
I was unaware of the penalties for not paying in the 5 day window within my first few months after a big move to Cali from Hawaii. It’s crazy how $7 can turn into $200 smh I downloaded the app and loaded money for peace of mind it’s easy to use and set up your account. I wish they advertised this app at the DMV or on the side of the highway!Show lessIonlyMakeBoys
Seems to serve its purpose
I don’t use the toll roads that often but the app seems to work fine for me. I am confused about why you need the transponders though. I had the app and used the road before I had a transponder and it just used my license plate # and charged my debt card the same way.Qubano_
Constantly needing password, again and again!
I’m giving this one star. Not really because the app is all that bad But rather because of the stupidity in requiring that you login with your password every time you access the app. It is on a secure phone for crying out loud! And why not at least have it save your password like most every other app does. Or better yet, allow us to use our thumbprint. It’s just a horrible and unnecessary design flaw. I keep updating the app in hopes that they fixed this stupid situation but they still haven’t so I am making my point known through this review. If you are reading this… Please also write a similar review so that hopefully they will pay attention to this ridiculous problem.Show lessMGD-64
Major glitch for rental vehicle case
When I rented a rental car I entered the license plate for it into the app and indicated that I will finish using that rental car on September 22. The app doesn’t permit me to enter the time when I returned the rental car which is a glitch. Unfortunately because of this I was implicated when another person rented that same car and his toll road charges were deducted from my credit card! That rental car was still under my name the whole time on September 22 even though I returned the rental vehicle at 7:06 am. I couldn’t call FasTrak customer service to tell them I returned the rental vehicle because they are closed on sundays. There should be a time entry next to where you put when you pick up and return the rental car.Show lessSANLLVD
User Beware
As soon as my account balance drops below $50 they automatically charge my CC $150 without notice or confirmation. The app should have the ability to adjust and change how much is put on your account. If my account goes under $10-20 that would be more reasonable to charge me $50. Or allow me to add how much i want to load into the account similar to the Starbucks app. This app has no information on how to change or adjust any of this. No explanation on why the charge is so high, etc.Show lessmrlunch
Had to pay a violation because app not working
This is the 2nd time I got a violation notice for a toll that won’t calculate on the app. Both times o tried to pay the amount of my toll as a guest . When it kept saying to wait 48 hours I waited 3 days . Checked again , “no amount for this toll” after 2 weeks same thing . I did it all kids of ways, manually too, same thing. Since my use of the toll road was so brief I thought maybe because I traveled for less the 5 minutes there’s no fee. Sure enough a couple of weeks later I get a violation that I had to pay and God knows how I’m going to dispute. Just don’t use the toll roads and if you had the same issue I did we should all file a complaint so we can get a refund from these thieves .Show lessFabygg
Works Fine
The app works well without any problems. I have a credit card on file, so I don’t need to pay as I drive. The only time I use it is to add/remove vehicles or order/replace a transponder, so my uses are few and far between. Still it is much easier than using the internet especially on my mobile devices.Show lessMen Igna
Super easy to use and set up
I have all my tools and review them every week on my app. I never have to worry about paying because I don’t pay is set up through the app. I can get estimates as to what a ride will be in the estimate is pretty darn right. I like the fact that they have the new Transponders and I don’t have to move them from car to car anymore. Good job Toll Roads.Show lesstcato808
Efficient way to pay
The app is easy to use and I enjoy not waiting traffic at the toll plazas.JW+CIA
