Leave a Review UrbanSitter
Great App
As a parent of two kids, flexibility in my job is very important. At some point I was thinking of babysitting while my kids will grow up an go to school. But I didn’t have much success until 4 months ago I downloaded the app. I did my best to follow the instructions and advises the Support Center provides and in couple weeks I got my first job. Since than I do mostly occasional jobs and I’ve met great families. I like the ability to confirm the hours right after the job is completed and process the payment right away. Also I want to mention that the Support Center team is doing a great job. When I just started, I had many questions. Every time I would email them, they answer promptly and clearly. Thank you Urban Sitters Team.Show lessLilia Vereyko
Developer Response
Hi Lilia, thank you so much for your 5-star review. We're so glad to see that you're enjoying UrbanSitter so far, and especially appreciated our quick response to your Support inquiry. Our team is thrilled that you are a part of the UrbanSitter community and we look forward to your success on the site. Feel free to email support@urbansitter.com if you have any questions!Super slow!!
I use to love this app but it’s just entirely too slow. It takes everything so long to load it’s really time consuming. It takes 5 min just to log in and open the app before I can check messages or look for new postings. It’s kind of frustrating. Makes me look into other similar childcare apps.The Greates Nanny Alive
Changed the game!
Urban Sitter is truly an amazing app! It has helped me (a college student) to meet many new families around the bay area while gaining more experience in the child care field. It is very easy to navigate, I just have a couple of suggestions.
1) Make a feature where you can block a specific family (or sitter) so you don’t even have to view them in your search. If a certain family is not adequately compensating for their number of children or have included services in their posts that you don’t offer, you should be able to block them so you won’t see them each time you’re on the job board. Likewise, if a sitter does not fit your criteria (i.e. aren’t CPR certified) you should be able to block them, too. This will help save time for everyone involved during their searches for the perfect candidate/family. I know you can hide your availability from specific families, but it would be nice if you could completely hide them from view forever.
2) For sitters, only show jobs that match the availability posted to your calendar. This will save time during the job search so you won’t have to waste time hiding all the jobs you can’t even take.
Again, I love this app so much and can’t recommend it enough! I seriously talk about it to anyone who will listen. I hope you at least consider adding these features, as I know many other sitters and families who agree.Show lessbhecka
Developer Response
Thank you for your great review! We appreciate and value your feedback regarding the app and your suggestions regarding the Job Board. We hope to provide more accessibility and options to the Job Board and overall communication with other members in the future. Regardless, we are grateful for your feedback and will be sure to share with the rest of our team. Thanks so much for spreading the word about UrbanSitter to your community. Best of luck on your continued job search!Having more families offer jobs?
I absolutely love this app! I have found so many families that I work for and i care for so deeply. The only bad side is there isn’t enough parents entering jobs for the nannies or sitters. I hope that many moms and dads register to find a perfect person to look after their loved ones. I feel like it is so easy to navigate compared to any other babysitting app.Show lessbugg_12
Hate it
I am very disappointed in this app I have heard so many good things about it but the fact that you have to pay so much a month to find a baby sitter is ridiculous you can post a job but then even if someone responds you cant even say anything to them because you have to pay for that for an app that has such great rating that’s really bad for instance someone like me who has to find a permanent babysitter on short notice and is very stressed out about it this app was my first thought and now I’m even more stressed out about it because I can’t use it without paying for it when baby sitting is already expensive enoughShow lessEllie7416
Great app
I’ve been working as a sitter for the past two years while I’m in college, and when my friend told me about urban sitter I decided to give it a try, because as a sitter sometimes it’s a bit hard to find babysitting gigs. Anyway, I have been using UrbanSitter for about one year now and so far I have had only great experiences. All the families I met there were reliable and nice people. I would say that the best babysitter jobs I’ve had were through UrbanSitter. In fact, the job I have now I got through the platform. I always recommend UrbanSitter to my friends who also babysit or for other people I know that need sitters sometimes.Show lessstehnascimento
Developer Response
Thank you for your amazing review! We're so glad to see that you're loving UrbanSitter after your friend referred you, and that you're finding it useful in opening up new opportunities :) Our team is thrilled that you are a part of the UrbanSitter community, and we wish you the best of luck in continuing to find great jobs and work with great families. Thanks again!One change to make it great
I have been a regular customer urban sitter for three years. It’s been great for finding high quality sitters available but there is one change to make. When I use your mobile app it is so difficult to find Post a new job. I sometimes have to go to your website on my computer to use it. Please make it easier to use us moms who do not have a lot of time to go from tab to tab button to button up looking everywhere to find Post a new job. I frankly do not find it useful to sift through sitters I would rather just post a job and see what qualified individuals respond. Thank you for listening to this feedback. Once this Change is made I will consider changing this review 5 stars.Show lessJingfun
Developer Response
Hi, thank you so much for your review! We really appreciate your feedback on the UrbanSitter app and your sincere thoughts about how to improve the process of posting a job and browsing sitters in your area. Our entire team reviews and values all member feedback, and our Product team is constantly evaluating ways to make the member experience more streamlined and functional! We hope to provide more accessibility for the app in the future. Please feel free to keep in touch and continue providing your helpful feedback by emailing our Member Services team at support@urbansitter.com. Best of luck on your continued sitter search!Thank goodness!
Urban sitter has given me access to high quality babysitters. I am able to make a post and find people that are a great fit for our family right away. I feel safe using it and I have met some wonderful people. I highly recommend it as a tool for parents. Date night just got easier! 😊Noel Star 80
Notification
When we receive a message we should receive an notification with sound, because I can only see that I received message if I open the app or just see the number on the app after a while, also receive a sound notification when a family confirm that wants to work with youGLFbabysitter
Loved, until removed
As a college student in the Bay Area, I really loved and appreciated this app, until they hid my profile and will no longer allow me to log in. I have worked with many repeat families, all five star reviews, late to one job only ever out of many. Appreciated the flexibility and freedom of being a sitter through the app. Have messaged customer support multiple times only to receive a response with the terms of service and no explanation of why or if I will be able to use the site again.Show lessLunawolff2
