Leave a Review UrbanSitter
Error messages when you try updating available time
This app has become very glitchy it prompts you to update your availability. But when you try to save your changes it gives you an error no matter what you do. I was trying to update my availability and choose specific times but it won’t let me do that. And then when you try to email from this App review the link will just take you to a general information site. They need to provide better support specially if they want us to Sitters to provide accurate hours.Show lessDon't update it ruins it!
Game Changer
As a parent of three small children it’s been hard to find good, reliable sitters. We downloaded UrbanSitter two weeks ago and have already found two sitters that we absolutely love.
The app makes it very easy to find, book, and pay the sitters. This app has been a game changer for our family! Hello date nights!Show lessjmonroe6
Good app but support team is lacking
I’ve really enjoyed using UrbanSitter while on a brief unemployed break before my new job started, especially having over 10 paid years of being a sitter. However, my account was paused/hidden because I made two cancelations in one weekend (stomach flu) and I replied immediately explaining and it’s been about 8 days and no word back from support team! I’ve emailed twice since and still no word. As a sitter who gets booked a lot and has all 5 star reviews this is frustrating to me.Show lesssaraht0908
Love the app but ...
I have gotten many many jobs every week, it is now my main source of income. I have one issue, I cannot cancel a job if something comes up without getting negative remarks. Meanwhile I went all the way to a job at 8am only to be ignored as I rang the bell and have the job cancelled as I stand outside waiting. No consequence for parents I think there should be some % owed when a parent cancels the job within at least 5 hours of the job.Show less5 star sitter
My Main Source of Income
As an actor/singer primarily, flexibility in my day job is important. I’ve been using this app as a sitter for my main source of income when I am home for about 3 years now and it has been wonderful. I’ve met great families and the ability to do payment via credit through the app is so handy (plus it gives me a little control without having to awkwardly bring up payment in person.)
If you are a sitter who has some experience, just know that it may take a little time for the amount of work you get to be consistent. It’s always a little slow for me when I am just back in town, but with more reviews and such, it picks up fairly quickly.Show lessaudielou
Developer Response
Audielou, we are so pleased to hear that UrbanSitter has been a vital part of allowing you to pursue your dream of acting and singing and allowing you to supplement your income when needed. Thanks for the wonderful review and for sharing your experience with the app!Great App for finding a sitter in a pinch
This app is great for finding a trustworthy babysitting candidate last minute. It's very useful when something unexpected comes up and no one is available to watch the child(s). It's also nice for finding a full-time caretaker if that's what you're looking for. It's very secure and offers the option to interview the babysitter prior to having them come over. Highly recommended app for any parent.Show lessarmhanson
Excellent service, horrible app
UrbanSitter has consistently allowed me to find high quality sitters, often on short notice. It has been essential to my survival and we have been satisfied with the babysitters - we have even found some sitters we really like and use regularly.
The app itself is designed horribly and has no workflows that make any sense. As a technology professional, I find the app very frustrating to use, but it is worth figuring out as the service itself is valuable. The website is just as bad so it is not unique to the app.Show lessbasscakes
