Leave a Review DICK’S Sporting Goods
Terrible glitch
I used to love this app, was very convenient and organized being able to have your score card and account linked on the app. Being able to save items in cart and come right back to them was great, but the app is now unusable. I’ve reset, deleted and re-downloaded and nothing has worked. It’s just a continuous glitch anytime I sign in or go to use the search bar. I deleted the app because it’s not worth my time and very frustrating. Hopefully there will be a fix but until then I will not bother.Show lessPeater griffin
Messy
I got this app primarily for the favorites feature so I could keep track of items that I want that DSG stocks, so I know to buy here when I have a reward. Unfortunately, the Search and Favorites features are messy. It always seems like half my search results are unrelated to what I searched for. The Favorites feature is glitchy and frustrating. Items appear in a different order every time I switch to that tab. I wish there were a way to sort favorites alphabetically, by brand name, by price, or by custom order. I also wish favorites were accessible online.Show lessAn Anonymous Apple Customer
Crashes
I love dicks they always have what I want and what I need but this just started happening and it’s making me mad because when I open the app it just kicks me out the app and send me back to my home screen and I even tried turning off the wifi and also turning off my whole phone and still did it and I’m trying to track a few orders but it keeps kicking me out and I’m on an iPhone if that helpsShow lessgmckellen
Dicks Sporting Goods App
I love the app. It is so convenient to look for a specific item and see if my local store has it in stock. If so, I order it and within an hour or two it is ready for pick up. No need to waste time looking for the item just order and go. The app also gives me my available rewards and how many more points I need until my next reward.Show lessTiffoxx
Great app great store
App is very easy and convenient to use. I typically use it to see what they have or don’t have in stock. It is also very easy to keep track of your score card balance and rewards. One of the more well put together shopping apps. It is also very easy to pay your score card bill. A matter of 3 taps to pay your statement once all is set up. Very convenient.Show lessShittygene
Inventory isn't always right
On several occassions, I've made a purchase through the app to pick up in the store. When it works, it's great. The communication was solid and I don't have to wait in line.
However, just as often, I have purchased an item only to find out that the inventory is wrong and the item isn't actually in stock. What's worse, this has caused me to lose promotional rewards -- once used they are lost even if the order is canceled. When I contact customer service the company has acknowledged the glitches in the inventory tracking.
In the end, the app probably works fine, but the back-end inventory management system is no good.Show lessZTSCHMIDT
Move
Please fix the move part of your app/services. The move never syncs unless I manually open the dicks app and click on the move section. Nothing has been tracked since April 6th although it days last sync may 29Th at 8:29pm. I’ve had this issue in the past and brought it up to the help section. Their only “fix” was to tell me to open the app every single day and select the move section in the app to get my points. But this doesn’t even work anymore and it’s become a hassle to even try to talk to anyone to resolve this issue. Even the big fix 3 weeks ago has not fixed this issue. Any help for this would greatly be appreciated. I’m sure I’m not the only one with this issue.Show lessOhwin
Poor Customer Service
I’ve been using this App for years but they recently fell off the deep end. I would love to leave a good review because everything I usually order has been available and on time. Recently I ordered a pair of leggings for my wife for Mothers Day and they were set to be received 5 days beforehand. I even received a confirmation email that my item will be shipped and not to worry. Then, on Mother’s Day, after reaching out to customer service on Friday, they emailed me and told me I won’t be receiving my item and they refunded me. No explanation. No replacement. Just a cheap “sorry”.Show lessZachd1026
Used to work
Used to love this app. Bought stuff on here, tracked points and also loved it would reward for working out. However, it no longer tracks workouts properly. I exercise on my rower 3-4 times a week and it doesn’t reflect in the Move section. The app shows it syncing with Apple Health (which is how I track my workout and that shows over 30 min of activity), but Dicks doesn’t reflect. Fix that issue and it will be back to 5 stars.Show lessRX_Schlegel16
Last update is poor
I’ve always loved the app, but now the menus, tabs, etc are not as intuitive and functionality is odd. Some tabs you can’t even read (i.e. under account you only see the first letter then “…” so you are guessing). Search bar is shortened and just and instead of clicking on a large open box to begin typing, you have to click on the magnifying glass. These and many more just make the app less easy to use and keeps you guessing.Show lessRuss2001
