Leave a Review DICK’S Sporting Goods
Poor inventory accurately and sign on broken
The app itself is ok. But the 2 MAJOR issue that need to be addressed.
1. Signing on. It has not been working for a while now. I literally have to go to the website to order what I find in the app. I’ve uninstalled, rebooted phone, WiFi w/o WIFi. Please get it sorted out.
2. when they say there are X amount at this location when you have specified filters for what you are looking for. then you look at the specifics, it’s not available. The option needs to be clearer to what is actually in stock.Show lessPFOJ02
Can’t use scorecard credit card
App won’t allow me to use my dicks store credit card. My card doesn’t have an expiration date and I can’t get past the payment info page because of this. I can order on the website without it just fine but I have to go to the website to do so so why even have the app then? The app also hasn’t tracked my steps with my Fitbit ever and their linked yet nothing happens. App is completely useless
Update: they’ve heard my cries! They updated the app to now be able to use my store credit card!!! Now if they can just get the app to talk to my Fitbit like it’s supposed to so I get my rewards…..Show lessBoulder40mma
Will not let you use Dicks credit card at check out.
The UI is nice and easy to navigate. I would give it more stars if for not two major issues.
My first issue is that the search does not return the same results compared to using the website. For example if you type “dog” you will get no results. However if you type the same search in the website you will see all of the products.
My second issue is that the you cannot use your Dicks scorecard credit card in the app. It request that you insert a expectation date; however, the card has not expiration date.Show lessgadean
Needs fixes
Works I try to shop for hunting equipment it redirects me and says “it couldn’t find what you were looking for. Shop by category.” Okay, got it. When you try to shop by category it still does the same thing. My app is not set up for a specific store so essentially it’s telling me that no dicks sporting goods has hunting equipment. Not a terribly big issue I know, but when you know they have the items in stores and the app tells you different it’s a bit of an annoyance.Show lessDruskii124
Garbage company
Was trying to look at trail cameras on the app like you can on any sporting goods website or app and wasn’t able too. I was able to click on the hunting section but it wouldn’t let me look at anything but every other category worked fine. Tried contacting customer support through the text feature and they just didn’t answer. It said I was connected and that they were waiting but no response when I sent a message. This company got the first part of their name right but needs to take the sporting goods out of their name because they are just a glorified clothing store that sells some high school sports equipment at this point.Show lessERM Outdoors
Slow website
Unable to delete items from cart. Very slow website. Most sale items not able to be shipped. Prices on all items are very high. If you shop around you might be able to find most items at a lower price. Wish some of the other sports retailers were still open. Also rewards are slow to post to the account. Most items come delivered without an invoice so you need to print the invoice and return label when returning items. Overall horrible shopping experience.Show lessbrooklynbar
Would be nice if it kept me logged in
I love that you can earn points for moving, but that the app can’t seem to keep me logged in for more than 5 days or so is just annoying. Not sure if it’s an error in the app or intentional to keep anyone from racking up points without checking into the app regularly. Yeah, you can shop in the app too, but it’s no better of an experience than just visiting the website, probably a bit worse as it is generally a bit slower.Show lessnslyax
Does not always sync
I have many days that do not sync with the iPhone health app ,those days are lost there’s no way to get back them back even though my iPhone health app says i did the miles .so pretty much keep wasting my time checking the gimmicky points program
Also cannot make pic big to see a product you want to buy ? Every where on earth the pic can be enlarged. But not here
But I did get my order in a somewhat timely manner . And it was correct and not damaged .Show lessD.K.G.
Unable to shop
I can’t even look at items to shop for I have uninstalled, reinstalled, logged out, logged in, added a card, removed a card.. everything possible and I can’t even attempt to shop what is the point of the app at all if I have to use my web browser to shop, it actually quite ridiculous and I plan to return the item I just wanted to see if this was a whole platform problem or just the app. This poor interaction with the app has pushed me even further from shopping with this company. How is it possible for a shopping app to not allow you to shop?!!! I don’t care if you fix it I just want it to be known to the developers and to anyone who is interested in the app. This is a terrible app and a poor company as far as customer service goes, 0/5 negative points if I could!Show lesskknightner
Needs some updates
Overall this app functions well for most things, but sometimes it feels a bit clunky, slow and unintuitive. Doesn’t quite feel as modern as other stores apps. I also don’t like how long it takes for your rewards to show up on your account to use. I earned a reward weeks ago but it says “coming next month”. Why should I have to wait if I earned the points? Also I would really love if we could have a favorites list or a wish list to keep track of things we want to buy, that would be really helpful.
I will say that I do love that you can earn points by being active. It’s a great incentive to be active/nice reward for being active. Haven’t seen any other companies do this so it’s really cool.Show lessthenothingblack
