Leave a Review ampm
The App Got Worse Since Its Makeover
I’ve been using the app since Day 1, and it’s gotten worse. Less winning. A LOT less. I win something once a month and it’ll be for a pack of cookies or coffee (which I don’t drink), even though I always spend money there. I’ve actually stopped going there because I spend a lot of money to get nothing back. I use to gas up there and buy snacks all the time, even before the app, but now I’m getting not much of a return. I don’t want free cookies. I don’t need diabetes and caffeinated drinks.
BIGGEST ISSUE: The reward rules say that scratches expire after 7 days. Every time I’ve gotten a scratcher, 2 days after getting them, it gives me a “scratchers will expire within 48 hours” warning? That’s only FOUR (4) days, not SEVEN. I’ve brought this to customer service’s attention and they give me the runaround. Fix your app or get sued for false advertisement. 💯Show lessprettymsdance
THIS IS AN ABSOLUTE MUST HAVE FOR EVERY SINGLE U.S.A. CONSUMER.
Even if You’re rich you should still utilize this. Without a doubt! - Excellent App that helps get even way more savings. Major savings and a consistent plethora of a variety come ups. Arco/AmPm already provides a best and most affordable in gas station and convenience. This app Helps exponentially multiply the affordability and utility of an already excellent resource/service.Show lessThuglyfeouthere
Thanks!
The AM/PM app took some getting used to but now that I am familiar with it I can navigate the site pretty fast. I wish the refills counted towards a free drink. In comparing notes with AM/PM staff it seems a little wasteful to make people buy a new cup each time?! Just an opinion. Perhaps there is a reason from corporate that dictated the need for a new cup each time? ***UPDATE*** The team at AM/PM heard me! Refills without a New cup are counted towards a free drink!!! I was pleasantly surprised that Corporate responded to my suggestion. I feel validated. AM/PM rocks!
Shannan at your Murrieta store is AWESOME! I’m not very technical and she always offers to help customers use the app! Please let her know we ALL appreciate her efforts and her cheerful attitude!Show lessGunnerOren
Developer Response
Hi, thanks for your feedback, we hear you and agree. Refills now count towards your free drink in the Fountain and Coffee Clubs!Good to others but not me
I was excited about the app when I was told about it so I downloaded it right away. After downloading I received an error it just said something went wrong try again so I pressed OK. Now the app allows my barcode to be scanned and it keeps track of my purchases, but It don’t show that I’m located at and store and it never gives me scratchers. The section where it should be and that I’m at a store stays grey. I hate that I don’t get to experience that part of the app. I uninstalled it a few times still nothing.Show lessCleomenza87
Developer Response
Hi, sorry to hear about this issue you're experiencing. Please send us an email to hello@ampmscratchpower.com with your account information and we'll look into this for you.Missing Rewards
I go to am/pm every day, I buy at least 2 fountain drinks at a time and the app doesn’t keep track of them. Is it the employees? I don’t know…I’ve also had quite a few times where my app was scanned on purchases of over $30 and only get 18-20 scratchers. Food prizes should be a little more tailored to actual purchases too, when you don’t drink coffee and get 3 free ones it’s not even rewarding to play…Show lessdevinemomma
Developer Response
Hi, please make sure you are scanning your barcode with each purchase. For each $1 you spend, you'll get 1 scratcher, with the exception of fuel, propane, lottery and car wash's.This app/the entire program, has never worked
For a long time now, seems like at least a year, this app never works. They need to train the cashiers how to use it apparently because every time they scan it the register freezes and I can’t pay for anything then they redo it and I don’t get the deal. This is every ampm. I finally just stopped using it. I’ve wasted so much time and money though shopping at ampm and using this app. I’ve never gotten a discount, I’ve wonThings but I’ve never used them, I don’t care about the winning I just want to get three rockstar’s for 450. I just want to get your average deal that I get almost daily. But I can’t do thatShow lessGoodGuysFTW
Developer Response
Hi, please send us an email to hello@ampmscratchpower.com with the addresses of the locations you've experienced this issue and at we'll look into this for you.This was a 5 star app
I used to love this app. I even won a apple gift card! Sadly, Scratch power include free scratchs as winners. Before there wasn't free scratches or buy something get something free. Every winner really won something no strings attached. The only issue was Arco employees making up their own rules, like you can't use the winning ticket if it wouldn't scan or if a manager wasn't present or if they didn't see you open it or if they didn't close the app for you. Now you seldom win anything without having to buy. Still worth playing just not as rewarding as before.Show lessGrammietoo
My First Written Review
I love am/pm fountain drinks variety and crushed iced that reminds me of Hawaiian shaved iced slushies. I will come this am-pm just for the refreshing drinks - love the affordable prices & quality. Customer service however forgets to scan my app for rewards unless I ask, & even then (like tonight), the cashier had to void my transaction to re-scan items, & totally didn’t scan my fountain drink, which then didn’t count towards my app’s rewards. Love the store, cashier’s not so much.Show lessMomE_Eileen
TRY SPEEDWAY APP
The old SCRATCH power app may not have given a scratch ticket per dollar which appears awesome, but at least you were actually capable of winning!! I MEAN OUT OF 68$ aka 68 scratchers, I won a cup of coffee? And the free items they give on certain days, surprisingly aren’t free, well at least in Rancho Cordova California. The croissant THATS normally 2.49, still cost .49 plus tax because the app only allowed 2$ off of the total price ? If you want or like better deals, 7/11 and Speedway have better deals/savings and cheaper prices overall in general. And every dollar you spend also accumulates towards points and you’re Able to actually use the money you spend towards rewards not just a “chance” at a reward.Show lessDEALS-on-4wheels
Meh It’s not that great
There was a couple months where there were daily free food items that was cool but overall it’s a bad app. Some ampm’s aren’t recognized. You almost never actually win anything on the scratcher other than 22 oz cold and small hot drinks. After a year and a half I’ve won a hotdog and an Adrenaline Shoc that I was ripped off. I was like Oh awesome I finally win something cool! Then when they scanned it it said “loyalty unavailable” and I didn’t get the deal then it was not in my list. Psssh What a waste. Use it for the daily deals and don’t bother with the scratchers.Show lessrush357753
