Leave a Review Mixtiles
Nice but limited
The customer service team are very good at responding to ones questions and emails - the produced final product is good quality for the price paid - a couple of limitations - sizes are 8x8 for frameless (edge) and some of picture I sent was still cut off and even slightly more cut off if one choses framing styles like bold or clean - the other two framing styles classic or ever result in an even smaller size for the print (6x6). The pictures are cut off at the edges rather that resized to fit the 8x8 for example so even though I fit it as I liked it to be - I lost some of the edges of my pictures ( I only ordered edge style where the whole production is the picture - no frames - mainly so I dont loose anything of the picture) and when selecting the pictures I like on the app there is no option to size down ones picture to fit the frame - only enlarge if one wants to focus on part of the picture and cut off some.
Also the app is not a long term account app - so every time I need to order I have to enter my information from scratch and I can not view or check status of a current or view past orders on the app which is very limiting.
I did order again however because I did like the final product - its very light because its produced on styrofoam and it sticks directly to the wall because of 4 stickies on the back - dont know how long that stickiness will last - but it is convenient especially as I moved them around until I decided on final arrangment.Show lessManal Morsy
Real review
The tiles are high quality depending on the photo you chose however that’s why it costs so much, a standard order for 3 tiles (witch is mandatory for a perches) is £45 then if you want an extra tile it costs another £9. I can’t say I’m surprised at the cost... that is the standard however photo print do the same thing just without the £45 starters fee. I’d say be smart and shop around for them however if you want a high street alternative you will have to look into a canvas printer then apply your own sticky tabs.
Over all this is a good app for cutting down the time takes to order and then hang pictures. I have rated this product app 4 stars, if it came down to £30 for your first 3 tiles then it would be 5 stars.Show lessting tong sung
Do they ever ship?
This is the second time I have ordered from mixtiles. I loved the first three I got but they didn’t ship when I was told they would and they finally arrived over a week after what I was told. Recently did a second order and ordered 13 tiles! 6 of them are a Christmas gift and I ordered them because it said they would arrive by December 20th. It is now the 22nd and my items still have not shipped. I received an email after writing to them on the app and they sent me a tracking number. The tracking number says my items are still sitting at the facility waiting to be shipped. I am very very disappointed and I wrote them over a day ago to find out if there was a way to overnight them as I need them before Christmas. I have not heard back from them and am probably going to have to get a different gift. I get things happen but the fact that you cannot call and talk to someone really disappoints because if I could I probably would know what is going on by now. Also because they didn’t ship on time I was issued a credit of 30% of the purchase which I am grateful for, however like I said my items still have not shipped and was told they would arrive by the 22nd (today). Here’s to hoping someone gets back to me and let’s me know what is going on.Show lessAldeeze
Developer Response
Oh no, I'm so sorry about the delays and the bad communication here! If you email fixit@mixtiles.com we'll make it up to you! - BrandySeriously recommended!
I’ve only used Mixtiles once as a kind of “let’s see what these things actually turn out like. You do see quite a few of these kind of apps around, but I stuck on Mixtiles. I ordered 5 and they came way ahead of the estimated delivery date and I was very happy with my tiles. They’re for a gift but my mind is now at ease and I know to order more. Even the ones the app recommends not to use because of low resolution, you seen that come up before?? Well, I took a chance on one and it still came through beautifully. Thanks a lot! I use it on my phone, but hopefully it’ll work on my iPad too.Show lessFilmCat_86
A great way to get the pictures you love from your phone to your walls!!
I love my mixtiles. It’s great for someone like me who wants to frame some of the great pictures that I have on my phone. I don’t have the time or inclination to have another DIY project that I start and just don’t finish because of my very busy schedule. The quality of the pictures is great. You do have to do a zoom and crop to make sure that the pictures don’t get cut off. This happened to me on a favorite picture of one of my dogs. I contacted customer service (which is outstanding...they respond almost immediately) and they offered to redo the picture at no charge. They explained how to use the zoom and crop that I mentioned above to get the picture just right.
As for being able to stick the tiles to the wall, I haven’t had any problems with that. I have also moved some of the tiles around and there was no problem with sticking them in a different place. There was also no residue or damage on the previous location.
The frames are not of the highest quality. However, due to the dimensions of the photos that the app makes they look and work just fine for me.
I’m going on an overseas vacation shortly and cannot wait to commemorate some of the highlights using mixtiles.Show lessSydnus
Developer Response
I'm sorry about that badly cropped photo, but I'm glad we were able to make it right! I'm glad you're liking them! - BrandySurprise speedy delivery
I wanted to get this product as a wedding gift with delivery to the U.K., but the expected delivery date was actually one day too late. After a long chat with a super helpful employee, I decided to take the risk anyway. And guess what....they arrived 3 days earlier than what they originally said! Well done! The quality of the product is already great and I’m quite impressed with the finish. It looks generally like good quality and the tile itself is made of a light material so I’m sure it will stick on the wall just fine. Big thumbs up and I’m sure to order again. (Only improvement would be the app which is currently still super basic and it would be great to have a log in or some form of being able to track your order in the app)Show lesselli_loewe
Developer Response
I'm so glad you're loving them! We're definitely working on a way for you to be able to log in and track your orders in the app. We aren't quite there yet, but hopefully we'll be there soon! - BrandyLove these!
I’ve ordered a total of four tiles and love how they’ve come out! You can’t beat the price of $8 for a good sized framed photo. Sure, they’re not actually printed on photo paper and the frames are simple but the quality is still great. I have them hanging in my office at work and many of my coworkers have commented about how cute/cool they are! They’re lightweight and easy to put on the wall. I was skeptical about how well they would stick but have even moved and adjusted them with no problems! The frames ones look the best. I did order and “Edge” tile thinking that the photo wrapped around the edges. It does not so you just have styrofoam edges. But each time I have ordered a tile one of the customer service crew has emailed me to see how I like them. I simply told them that tile wasn’t what I was expecting and they immediately refunded me so I could order a new one! Shipping is also fast, I’ve received all my orders in less than a week!Show lessDana0705
Developer Response
I'm so glad you love them, and that we could help you out with that tile mixup! -BandyOutstanding!!!!
I received my order today and have to say I am absolutely ecstatic with it and had to leave a review (I never leave reviews even when I intend to) I read many beforehand and some really negative ones which I admit made me apprehensive and delayed my ordering but..... Now I have mine I truly believe some people just can’t be pleased or just expect far too much for their money these days.
The tiles are a perfect size, photos are top quality with an amazing resolution and really nicely finished which makes them look classy.
I have mine up already and they truly stick well (I was not convinced)
Ordering and editing on the Ap was a breeze and delivery quicker than what was quoted, also a really nice personal email from the customer service team reassuring me anything I may not be happy with they will fix... leaving me feeling confident about my order.
I am planning my next order and would advise anyone holding back to just go for it... ignore the negative reviews .... you WILL love these!
Mixtiles have made my week and I just hope my bank balance can handle my love of these going forward!
Thank you!Show lessJdhjb bnhhxxx
Developer Response
Aww, you've made my week! 🎊 I'm so thrilled to hear the tiles are looking great and that you've already got them up. I hope you have fun picking out your favorite shots for the set you're working on, and if there's ever anything we can do, we're here! -TessaLove them!!
I absolutely love these!! I use them at home and at work. It’s great because I’m a single mom and I don’t do nails and hammers. These tiles gave me a way to still get pictures when I wanted them. I use them at my job to celebrate when our patients meet their goals with physical therapy. I have a wall that has 60 some tiles on it. It has brought so much joy to not only the staff but it gives the new patients hope that they will get better. I started using it to build and cultivate the culture at my building so I have fun photos of the employees printed and we have begun to put them all through the break room. As a health care professional our days go fast and the constant motion never stops, this is a great way to capture a moment that we may have forgotten were there not a picture of it! The app is REALLY easy to use!! Takes the photos directly from your phone. I can’t say enough about how much joy these tiles have brought me!! Do it, you won’t regret it!Show lessWWOW@5401
Developer Response
Oh my gosh, it sounds like you're building the most amazing wall of milestones with the tiles. I'm glad you and your workmates are having fun with them, too! ❤️If there's ever anything we can help with, we're here, and thank you so much for sharing! -TessaEasy & Super Cute.
This picture printing app is an ingenious idea! I recently ordered only 2 tiles, to test it out, and now I’m regretting I didn’t order more the first time around. I found this app so easy to use, even for those who aren’t tech savvy such as myself. You can crop the picture exactly how you want it to be printed. The frames itself are a bit cheap but what do expect for $10. The picture quality and color was the best part of the buy. I got my two frames up on the wall in less than a minute, leveled and all. I received my order before my expected date. Only bummer is that Apple Pay through the app doesn’t work because of the mail carrier that they use but adding my card was fairly simple. I’m hoping soon the app will let you create an account so it saves all your data entry & not having to input it every order and you can see what pictures you’ve already printed.
Definitely ordering more prints! As I said, it’s easy, cute & affordable.Show lessSeaside Yogi
Developer Response
I'm thrilled you're loving the app and the tiles, but I'm really sorry for the trouble with Apple Pay! The app should save your info for next time so your next order is nice and quick, but if there's ever any trouble, just let us know at hi@mixtiles.com! We're also working on a feature to let you view your previous orders and track new ones, and checking out different materials to give the tiles a sturdier feel. I hope we'll have lots of exciting updates for you soon! 💕 -Tessa
