Leave a Review avianca
Great Service
Avianca gave me and my wife excellent customer service and went above and beyond for us regarding the issues we were having. Thanks again and I look forward seeing you again on my next trip to HondurasAvianca flight 571
Wifi
Everything was good just We need wifi on the planeneryshaw
Won’t work if you don’t submit your contact all in caps
Turns out my contact information is in proper case, so I cannot find the flight, not check in… essentially I cannot do anything because the query only goes in when things are written in all upper case (if I actually do this the system tells me no reservation can be found), this loop makes the app useless.Show lessJuananesp
Poor app
You try and login, but it does not let you. Gives you wrong password error, but you can login online. You try and link to lifemiles, but it does not. You login to lifemiles and the issue is with Avianca app. Tells you no internet connection does not allow you to move forward. Poorly written app. Change profile pic, does not work. Truly a waste of your time. Avianca does not have employees, so NO service. Just bad all around.Show lessNolancan
Getting better
Last year was a horrible experience! In the midst of the pandemic! But this year looks better in reference to how the airlines like Avianca are handling their business! I’d rather have a live agent than a computer generated program that only answers questions but you cannot really talk to!Mt. 6:25
EASY TO USE APP
First time using this app. Very easy to navigate. All info you need about your trips is very easy to find. Highly recommend to any one.happyhapppyshopper
Flights not added
Once you enter your Frequent Flyer number, your flights should be available immediately. They are not. Furthermore adding manually seems to be broken. This is the most basic of expected functionality.Izwu
Real
I will give 5 starts in my experience always have ve been excellente, not complains, I hope continues likes this.Lt of girls
Good service
Even though I had to wait on a line of 45 minutes, I got a good experience the call center lady was helpful and diligent..mjaldana81
WORST airline app
The worst airline app. Will not allow me to enter my person details because despite the data being correct it shows me an error message. Additionally, will not let you add your flight onto the app because it will tell you your information is incorrect, although it isn’t. Terrible and useless app. Would rate it 0 stars if possible.Show lessOrijdl
