Doctor On Demand User Reviews

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  • Highly Recommend

    I don’t often write app reviews but felt compelled to with this. I am an international flight attendant and this app is a game changer for me! If it had not been for Dr on Demand I would have had to find an urgent care center somewhere, wait hours in a room filled with other sick people and would’ve paid far more just to be told what I already intuitively know...that I have a head cold and an ear infection. These factors are what usually kept me from going to urgent care and getting the treatment I probably needed. Can you imagine being in a foreign country, not speaking the language, having to weather snow and ice on foot while you try to make your way to a hospital in a country where you don’t have insurance coverage, alone, only to have to trek back to your hotel and find the nearest pharmacy on the way? It’s a big deterrent. Now, with Dr on Demand, I can do it from the comfort of my hotel room and the app will locate the closest pharmacy. Today, this app and the wonderful doctor kept me from flying with a middle ear infection and risking potentially blowing an ear drum, which would have resulted in permanent hearing loss. I waited less than two minutes and the appointment probably only took five minutes. This is my new, most favorite health app! Everyone should download it and have it ready for when they need it.
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  • Saves my sanity

    Honestly if it wasn’t for this app I would put my mental health on the back burner. Ima busy mom of three and constantly at the doctor for my kids, so I avoid unnecessary appointments whenever possible. It is the same cost or cheaper than going in person to get help for my depression, and there are no excuses with such an open on-the-go option. My only hope is that they get more specialist for Adolescent Mental Health. I have a child with ADHD and sensory issues. We’ve been trying for months to get into a child therapist and many are not taking new patients and it’s really hard on a child’s school schedule to constantly take them out for appointments. I recommend Dr OnDemand to find this niche need because honestly it would have such an impact on childhood mental health options. Kids need more and scheduling 6 months out for ages 8 and younger is devastating when you need help now. Just a suggestion. With all the new apps and options for mental health, I as a parent would be willing to pay upwards of $200+ monthly to have my child get help remotely, consistently and in hopes at times that don’t interfere with her school day. Thanks!
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  • Saw me through a tough day :)

    Recently a stomach bug laid me low. The idea of getting dressed and driving to a walk in clinic or my doctor’s office was terribly daunting. I remembered that my insurance (United Healthcare) allowed virtual visits and Doctor on Demand was an app they recommended.
    It took me maybe 10 minutes to set up my account and enter my health information and within 3 minutes of submitting my request to see a doctor I was speaking with Dr. Oh.
    Dr. Oh was friendly, professional, and very patient. She walked me through palpating my stomach and took interest in all my concerns. The entire visit took less than 9 minutes. She sent a prescription to my local pharmacy and that was that!
    I avoided not only the pain and discomfort of driving myself to a doctors office when I was really unable to be away from the bathroom (yay TMI!) but also dodged the germs and ick that are rampant in the waiting room. I also didn’t share m germs with the general public, which I felt a tiny bit noble about 😊
    Please try this service. I can’t say enough good things about it 😄👍😄👍
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  • Amazingly Convenient for Certain Cases

    I tried this after my wife recently used the service to quickly grab a prescription for her case of pinkeye. For me, I was motivated in the middle of the night by a sinus infection that went from annoying a day or two earlier to painful and sleep-depriving that night.

    Both of those conditions are perfect for this kind of service; for me, I’ve had sinus infections in the past and there was no doubt in my mind that I had another one. But obviously, I cannot prescribe myself the medicine to wipe it out. For my wife’s case, pinkeye is pretty obvious visually and she could explain that she had a recent exposure to it. Urgent care or doctor office visits can take care of these problems, but contain unnecessary costs and step; telemedicine is much more time-efficient and just as effective for getting the diagnosis done and getting on the road to recovery.

    Without this service I probably would have had to miss some work just to get diagnosed. With the service, I just stop by the pharmacy in the morning on the way to work and grab the antibiotic.
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  • Great dr visits, not so much w/ psychiatrists

    I have had 2 medical visits and both were 5 stars. The doctors were professional, friendly and listened to me. The wait times, the visits and the prescription call in were all prompt. Unfortunately, my wife was having a difficult time emotionally after back surgery. I suggested this app for a psychiatrist since she couldn’t tolerate riding in a car. The appointment scheduled for the psychiatrists were full for 2 months with the exception of 1. The psychiatrist was awful, and not like “she’s having a bad day “ awful. She was a bad doctor. She forgot my wife’s name and situation multiple times, prescribed a medication my wife did not want to take due to the bad withdrawals associated with it, and told her to quit all of her other meds cold turkey. Then said she was depressed because she wasn’t doing anything (her back kept her from walking very long) and suggested apps. So, she made this only 4 stars because she’s going to lead someone into a harder place than they already are.
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  • The next best thing after regretfully leaving Kaiser

    Wow! This app and medium for getting in touch with a Doctor has totally changed my perspective of the hassle of dealing with PPO insurance. I’d had Kaiser for 25 years but after making the decision to stay home with my baby, I quit my job and had to get on my husband’s health insurance plan which doesn’t offer Kaiser. Now that I’ve had to find new Dr’s, pharmacy, labs, etc (all in different places, ugh!) for not just me, but my adult child and my infant child...switching has been a mess that I don’t have time or patience for. Now that I’ve found this app and tried out a same day appointment for pink eye, I’m feeling much better about having finally found a convenient way to get healthcare service.

    Being able to be seen same day, also alleviates the $125 urgent care visit cost when a primary can’t get you in the same day. So, this healthcare medium is all the things I miss of Kaiser: same day appointments, high quality care, convenient, customer service focused, and just EASY!

    I love it and will be referring everyone I know.
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  • Dr on Demand is a lifesaver!

    I am so grateful that I’ve found this app 5 years ago. I do not have insurance and it is so convenient, I can see a doctor within minutes, in my car in a parking lot, on my couch, anywhere, anytime. Who wants to drive to the doctors office, sit in in a waiting room with screaming kids, other sick people or who knows what else and have to wait there when you don’t feel good or have a child that isn’t feeling good…
    When you could just open up an app, wait for a couple minutes on your couch, see A doctor via FaceTime get a prescription called into whatever pharmacy you choose and then only have to go pick up a prescription. It saves time and for a lot of people it’s probably less than a co-pay. It’s a heck of a lot cheaper for me as an uninsured patient to go into a doctors office. .... currently it’s $75 and I don’t have to drive and go into a doctors office. I’ll do that anytime. That’s what I’ve done for 5 years and will continue to do unless it’s something Dr on Demand doesn’t or can’t handle, this is always my go to for medical care.
    Whoever thought of this, BRILLIANT!
    and THANK YOU! 🙌🏼
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  • Ripped Off

    I don’t normally write reviews however bc I just used this app I didn’t want this to happen to someone else..This app started off charging $40 then moved up to $50 then jumped up to $75 which is a little steep..Despite that I paid it bc I don’t have a primary care doctor or insurance.. I scheduled my appointment & waited on my doctor..I have asthma & needed a refill on my albuterol for my nebulizer..I have used this service before to get refills on it & they normally write the prescription for a 90 day supply which only last me around 45 days but then they give me 2 additional refills..But not this time..This doctor literally talked to me for 5 minutes in which he lectured me for 3 of the 5 minutes on not having a primary care doctor..He wrote me a prescription for albuterol but only a 30 day supply that will only last me 15 days and zero refills..So in all I paid $75 for 5 minutes of his time & a $3 persription with no refills & lectured for not having a primary physician..I tried to call the customer service & explain what happened & the girl seemed apologetic but offered NO solutions to help out..Needless to say I will NEVER use this service again nor will I recommend it to anyone..It seems as if all they care about is getting your money & don’t care if you get what you need..
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  • Convenient and Efficient!

    This app has changed my mental health experiences for the better! Between struggling being able to physically make it to appointments and struggling being consistent, the Dr on Demand app helped for a few reasons. With my current health insurance, I’m actually SAVING money because I don’t have a copay to use this app where as seeing my psychologist and psychiatrist in person was $20/visit. Amazing! Also, I can see them with my own technology I love dearly, in the comfort of my own home, and being able to read bios of doctors and booking with ones that seem like the best fit for me. One time I had a poor WiFi connection and my appointment wasn’t very successful - the Dr on Demand customer service was receptive, easy to get in touch with, and empathetic and patient. I can not recommend this app and service enough to friends, family, and the strangers of the apple App Store. This is probably my second review for an app ever - I just think it’s really important to be able to see how great this app is. I also really loved when I signed up for an account this service was able to immediately tell me copays I expected for each corresponding service it offers based on my insurance before I even booked with someone. Please give this a go!
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