Leave a Review Slack
Hopefully setting the stage for better support!
Slack seems to want to participate in the mindless cycle of e-waste generation. Basic maintenance apparently means regular OS upgrades, which of course eliminates systems that cannot receive those upgrades, but are otherwise not only serviceable, but fast.
It’s amazing that you can implement massive creative tools that stretch the limits of the imagination, on hardware and OS that is 5 years old. But chatting? Collaborating? Posting a picture? Basically a glorified IRC system? Nope. That requires Windows 11. That requires macOS Ventura. Next year it will magically require macOS Sonoma.
Of course, some cretin will chime in, blathering about security. Newsflash: a well secured Windows 7 system is infinitely more secure than a default Windows 11 install. The same goes for macOS Catalina, or even High Sierra. Not surprisingly, those systems are actually faster at performing most tasks, as the most observable change to the operating systems over the years has been bloat and inefficiency.
However, on the positive side, Slack cares about its iOS release notes, and always attempts to at least bring some lighthearted humor to the banal experience of updating. They contain some detail, as well, rather than the rote “we are continuously striving to improve your experience”. Slack should actually be in the business of writing release notes for other app developers, and maybe some OS developers as well.Show lessManny Rinaldi
Developer Response
We'd be interested in hearing more about this issue. When you have a moment, please tap on your profile picture on the top of the screen - "Preferences" - "Send Feedback" to flag this with our support team and provide some logs we'll need to investigate. We'll be happy to help!Channel Exceptions for Pause/DnD Mode
Overall I enjoy using this app, especially compared to other team communication apps I’ve been forced to use in the past. The only feedback I have is to please enable further options for the Notification Schedule than allow for Channel exceptions.
I mostly use the notifications schedule to schedule out my nights and weekends, but for my job I need to be on call consistently. If I leave the Pause Schedule off I get blasted by notifications that only pertain to me when I’m actively working. So having an option to turn on the Pause Schedule but allow a channel or two to keep notifying me would improve my enjoyment of this app I wouldn’t have to constantly battle between pausing notifications and worry about missing a critical one or leaving it on deal with the abundance of notifications that I need deal with when I’m actively working.Show lessSundanceOdyssey
Developer Response
Hello! Thanks for sharing this feedback with us! We'll be happy to forward this suggestion on to our product team. If you have any other feedback to share, please reach out via email to feedback@slack.com.This drivers contract just isn’t for me…
I never got a chance to make a delivery or return due to being automatically removed from a scheduled job. The first time this happened I was 10 minutes away from the site at Dean St. when I received the message and was told to message support to find out why. Since I was already in the area I went in to ask in “why” in person. So the person on duty researched and told me that the payment wasn’t confirmed. So that was 2 hours of my time and transportation fees waisted. While we are told to hit start 2 hours ahead, the discrepancy is that the employee possibly starts their trip before that. So the payment should be confirmed sooner than 1hr and 40min before the scheduled destination. So I was hesitant to even try this again and cancelled everything for the rest of the week. The following week I decided to give it another shot only to have another job removed before I even started for the week. At least the second time the automatic removal was the day before! However, this type of system has some quirks! Schedules are made for a reason. I could give suggestions to fix but everything and everyone seems automated/online (message support). Note: Drivers should only be able to schedule Available trips once payment is confirmed. To coincide with the penalty for a driver, if they cancel a scheduled trip.
—DisappointedShow lessPotiential
Best work comm’s app. Period.
Slack is an indispensable communication tool that has revolutionized my team's workflow. The intuitive interface makes it easy to organize conversations into channels, share files, and collaborate in real-time. I love the seamless integration with other apps and the ability to customize notifications. The mobile app is responsive and feature-rich, allowing me to stay connected on the go. Slack's search functionality is powerful, making it simple to find old messages and files. The app's reliability and constant improvements demonstrate the developers' commitment to user experience. Overall, Slack has significantly boosted our productivity and team cohesion. It's a solid 5/5 for its robust features, user-friendly design, and continuous innovationShow lessDD479994
Mentions feature remains broken
After the most recent redesign a year ago or so, the “mentions” feature broke, and it is still broken. My team uses slack very heavily to respond to support requests across about 100 channels that themselves see heavy activity; we rely on having our team name mentioned in those channels in order to catch support requests. However, when we go to activity -> mentions, only about 50%-60% actually show up there. This means that if you’ve accidentally marked one of these 100 channels as read (let’s say by checking the notification there and then moving elsewhere), that notification is gone and the tag is buried under hundreds of other messages. Other pings *in the same channel* will show up under “mentions,” so it’s not a channel-related thing. It’s just a 50/50 chance that the ping you need to find is there or not. It’s the definition of a broken feature and is a huge disappointment that we have to navigate around daily.Show lessDr Cheezit
Developer Response
We'd be interested in hearing more about this issue. When you have a moment, please navigate to your app's "You" tab - "Preferences" - "Send Feedback" to flag this with our support team and provide some logs we'll need to investigate. We'll be happy to help!The most annoying app ever
I hate this app because everyone at work is constantly using unnecessary words and there are hundreds of pointless messages. I don’t want to be forced to read other peoples time wasting conversations to get my work done. This is extremely distracting, the interface makes it hard to find the info that is meant for me because of all the mindless clutter. Heaven forbid if you don’t turn off notifications. I have watched literally 3 employees over the course of 4 years literally throw their phones across the room, at the wall and in a lake because Slack is so annoying. I am forced to use it because someone else makes that decision but I hate it. Work is not time for socializing. It’s too much like social media and I believe it actually makes things less productive. I hope it becomes obsolete soon so I can just go back to regular email. I am too much of a professional to use this cluttered app. I hate that I have to use it.
Update: I still HATE Slack and curse the person or people who are responsible for it. Slack makes it so much easier for employers not to have boundaries and contact you when you are not being paid. Birthday bot is stupid yet I am forced to participate. It’s just another tool to micro manage low level employees. I wish it didn’t exist and I wasn’t forced to use it.Show lessSalamander10907
Great App for Coworker Communication
I’ve used this App for four years at my previous job. I used it on an iPhone and a computer. I have never had issue with it. It does everything you want it to do. Allows for different channels of communication. For example one for updates to policy, one for customer issues, one for employee appreciation, etc. It allow la for direct messages communication between two or more people. Nothing has been lost in the app or crashed stopped working. The only thing that has been an issue is I can’t seem to figure out how to delete people off a channel. When someone is fired or leaves the company they still have access to information they should not have access to. Is there a way to delete people from your slack channel or are we stuck with them forever?Show lessKosKos2011
Developer Response
Hi there, We are happy to hear that you enjoy using Slack. We can assist you directly with any questions you have about managing your channel members if you write to us at feedback@slack.com. We'd be happy to help! Best,Broken Send feedback
Send feedback is broken. Opens email like window making users guess will submission send an email from their email and if so which from address will it use OR it’s just a form to submit and email is sent only to slack (no email using users from address). Further even after entering all info, the send arrow button is no enabled (with no errors to indicate what’s missing) so basically waste of time user entering feedback and then realizing they can’t. So slack doesn’t want any feedback from it’s users. Lastly feedback should be anonymous, not gather information about user/user org unless user chooses to share their information. One gets more real feedback from everyone when it’s anonymous! Also feedback section itself is hiding nicely in Preferences, as if it’s some setting vs. a critical functionality for any good product which can accessed and submitted with 1 or two taps.Show lessUninfinity
Better off using a cup and piece of string. READ REVIEW
Absolutely awful. I am almost more upset that I can’t leave zero stars than I am upset over using this so called “app”. I can’t even sign out or navigate anything. who designed this? Throwing a vibrating dildo at a computer screen would produce a more functional “app” than whatever pathetic excuse for a programmer created this “app”. I have to use quotation marks around the word “app” because of how poorly this mess even resembles what supposed to be a form of communication. Very very rarely do I leave reviews on anything, but this “app” is THAT bad. Don’t waste your energy pressing “download” it’s not even worth one tap of your thumb to download this poor excuse for an app. It’s seriously just a knock off of discord with a fancy logo and harder to use. This app is a complete joke and you’re better off using a cup and piece of string before you download this atrocity. I’m not joking when I say use litterly any other app or form of communication besides this one. You are seriously better off attaching a note to a pigeon and flying it to your clients than you are using this disaster. It will make both you and your business look bad.Show lessRico1801
Amazing features but needs some tweaking
There are new features added all the time, but one of my biggest issues right now is the /reminder program. You can only set it for an specific hour not a specific minute. Because so many companies use this there are times and reasons we need to be able to schedule something for a specific minute. I cannot utilize this feature as of right now because I need to be reminded to do things prior to shift change. This would also be great if you could auto schedule to send messages as a specific minute as well. This app is a must if you work from home. So many wonderful features that help you feel “connected” to your coworkers.Show lessashmama26
