Slack User Reviews

Slack
Slack
Slack Technologies, Inc.

Reviews Summary

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  • Workplace Communications

    I love slack. I started using slack in January for my job, as our communications channel, between team members. This app has never caused me any problems. It’s NEVER: crashed, logged me out unexpectedly, had any technical problems, deleted any of my channels, failed in posting, or any other problems.

    This app is reliable, always functioning, never disappoints with the reactions and features to customize for your job specific needs, and in all ways shapes and form been hands down 100% real time. I love how i can change my profile picture, name, workplace info, choose privacy and notification settings, can set myself as away, and all my notifications come in once I’m active, have a dark mode enabled (this saves my tired eyes first thing in the morning) and an all the way around fun place to communicate with others.

    I don’t leave many reviews, and this is one of the only ⭐️⭐️⭐️⭐️⭐️ reviews I’ve left. Thank you for everything your team and developers have done to streamline our success. You’re amazing!
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  • Sole Savy !

    Great app … except my notifications / the lil red dots that show you where you have unread new .. it just flat out keeps bugging , seems like at least 3 times a month I have to delete and reinstall and the last time .. it just didn’t help . But still I do love the format of this app for what we use it for . Btw please go check out soulsavy , this community is awesome .. a buncha like minded sneaker heads trying to beat the bots with what is called the pre cart method , if one person can’t cop , another person 9 times out of ten will cop an sell to someone in the community for retail . Sooo awesome .. and the age group is so diverse . I’m 50 and am treated so awesome !! Look it up , there is no better sneaker head group on this planet IMO .
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  • Needs screen share viewing on iPad

    My dev team has been leaving slack more and more since everyone now works from home, and the viewing of someone else’s screen share does not work on iPad. Many of our team are mobile, and while the developers themselves are most always at a desktop, managers and attendees on calls are not - and are unable to view and follow along on the product and issue demos. Because of this, meetings are now scheduled outside slack on other services like MS teams and GoToMeeting which support viewing from iPad. Once meetings started to move from slack, more communications continue to move out. Our use case makes sharing from iOS a very very low priority, but viewing other presenters shared screen is a must have. Without this feature, I find I must only give slack 3 stars. Otherwise, notifications work well, and messages are solid other than missing multiple levels of bullet indents to make readable lists.
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    Developer Response

    Hey there, Thanks for reaching out, although I'm sorry to hear that not having screen-sharing on the iPad has forced you to use alternative forms of communication. I can definitely see how that would be useful and how other users and teams would benefit from having the option to screen-share via the iPad. For this reason I have raise this as a feature request with an internal team for their review and consideration. Hopefully this is something that could be incorporated in future releases. Really appreciate the feedback, please feel free to reach out again if you have any other suggestions for the Slack app. Warmly, Slack Support
  • Active/away doesn’t work

    Updated Review: Dev team responded and the newest version does include a fix for the active/away bug. Updated rating; however, Dev team should test builds before rolling out to the public especially for important features such as your presence status.

    Original Review: Switching between active and away no longer works since the last release. When the selection is chosen it just highlights it but doesn’t change the status. Force closing the app and immediately changing the status works only sometimes. I’ve already tried uninstalling and reinstalling the app and the problem still persists. Based upon the reviews in the App Store it appears that this problem is not isolated to me. Hopefully the dev team can fix in the next release
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    Developer Response

    Hi there, unfortunately we currently have a bug impacting the active/away option. It's fixed in version 20.03.10 which will be available to everyone within the next couple days. If that doesn't resolve the issue, let us know at feedback@slack.com.
  • So Hard to Gat Started

    I’m a 20-something and the interface makes me feel like a boomer. I can barely get started on the app because there are so many asinine hoops to jump through for literally no reason. And, any change I make is basically permanent to the point where if I make a mistake with workspaces I basically have a delete my entire account and do it all over again. You’d think that it would be so much easier to use a regular messaging interface, but this is atrocious- why not just use Discord? It’s literally the same thing without the headaches of random extra steps. Why is it so difficult to join a group it literally doesn’t make any sense I have to authenticate my account four or five times for it to just send my in random circles to try and join workspaces AND even then it won’t let me join. Horrible app, just use iMessage.
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  • Slack slacked in 2020

    Look, I love/d Slack. I’ve been using it as my internal business communication tool for the past five years. I’ve also noticed in those past five years, Slack has barely innovated and as of recently, especially during 2020 when most applications like zoom, Google meet, and Microsoft teams have been booming with innovation in new ways of interacting in this new work from home work life. Now with the acquisition from salesforce, I truly feel like Slack is going to go down the drain and what was once the industry leader in communication has sat back on the couch, slacking, watching everybody else move forward. As of today, we are looking into other platforms outside of Slack due to the lack of innovation and buy out from sales force. An example of what I think is easy innovative feedback, we’ve been asking for voice clips to send both privately and in channels up to 2 to 5 minutes long so managers can leave a status update or important message or daily briefing first thing in the morning without having to type it all out and can do it on the go; nothing. It was nice while it lasted, slack. 👋
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  • Part of a group, but no slack, stop and get it

    Seriously, it sounds like I own it, but I’m just a user. Caveat, I’m not an “at work” user, but I’m an avid user and part of 7 active groups, largest having 2000 members, give or take. I’m not saying it’s the best, but it is the one I know, and haven’t found myself wishing it Qs better, and it improved my life by a ton.
    So, that’s it for any group of people organized around any mission or for any reason, from a club, to a political cause. And even to stay in touch with friends abroad, whatever. It will be useful, at no cost on any level (not Facebook “free”) it’s a great tool for people to operate and communicate in a democratic way and keep it all together... this WILL be of value to all.
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  • Communication hash needs respectful boundaries. Tailor and cull Notification output!

    Slack is like a giant meat pie of an entire organizations communications. Why is this company entrusted with so much sensitive data? Why is this company worth billions? It offers modest boosts in communications but at the expense of constant nagging at all hours to participate in the always-on business “culture.”
    If you’re going to use slack, set up your own boundaries, and work to limit the application’s reach into your life. Otherwise you’ll be sucked up like another strand of spaghetti in Slack’s “value proposition.” Yikes!
    Boundaries are healthy, people. “Always on work culture” is a sign of simplistic, juvenile notions of how to lash as many people as possible into the heaving, soul-crushed masses of American suckers who think they have no other option than to just give their lives away to the job market. Yikes! Boundaries! Cultivate good boundaries! Then maybe slack will actually start to show some value.
    /end rant.
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  • The saving grace for my team

    Let me start off my immediately mentioning how great the staff and technical support for Slack are.. totally willing to help in any way, you are never left with unanswered questions!

    The platform is EVERYTHING! I primarily wanted to use the Slack platform to get my team on the same page (sort to speak), but then noticed how my team started showing each other process pieces and ‘how-to’s.. essentially they were teaching themselves! This built confidence and camaraderie which gives the team a feeling of family during a time we can’t work together.

    I HIGHLY RECOMMEND Slack. It caters to all levels of tech abilities, super simple and savvy!!
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  • Idk why but this app gives me anxiety

    I really want to like it. But I’m 25 and this app makes me feel like I’m 80 and using technology for the first time. There are all these videos and pages to teach you how to use it but I don’t have time to “study” to use an app in between studying medicine. Idk. Maybe it’s just me. But people have been DMing me and I don’t know what it’s in response to. I can’t figure out which posts are unread or how to subscribe to the subgroups I’m interested in. When I try to comment on a thread it seems like I have to tag the person so they know I’ve replied. But to tag someone you can’t just click reply like in Facebook. You have to search though everyone’s name as you type it. I tried to have it tell me every time a post with “neurological” comes up but instead it just highlights all the spaces in random posts. The content in these groups have been really interesting but the app/platform is so stressful and confusing I think I’ll leave the group. Sorry devs :/
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