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This app is NOT a Disney experience
The cruise was outstanding - every detail anticipated and handled flawlessly. Unfortunately, it appears Disney's IT department is not up to the same standards as the rest of the Disney Cruise. The app's functionality is very limited. The only meaningful functions are as an onboard text messaging app and a daily calendar. You cannot do anything else - you cannot schedule appointments, you cannot confirm your reservations, you cannot even view your bookings, excursions, dinner times and restaurants. It's not integrated with the photographers, guest services, your account, or the spa, or the cruise tickets, or castaway cay, or anything for that matter. You also could not use the app in advance of the cruise. You cannot order room service on it, you cannot communicate with your host, you cannot order gifts or a bottle of champagne from the bar. You cannot see your purchases. So, good for texting and to see the daily schedule. Not good for anything else. Advice to Disney Cruise Management - get funding focused on getting your IT infrastructure and resources devoted to fixing the technology side of the Disney equation.Show lessDisney Trip 2017
Easy to use and great communication tool onboard
Several years ago we used this app on our first Disney cruise but it is greatly improved. No need to use the onboard 'cell phones' provided to each stateroom. You can create your own groups and stay in touch with all the family on the ship. It also keeps activity schedules up to date but you need to get out of the app completely and then open it again. The last night of our cruise they got the okay to show the new Beauty and the Beast movie the night before it was to open in theaters. When I checked the app, there it was. Thanks for this useful tool. Two suggestions for possible improvements are 1) have the app actual give some kind of sound indication if you receive a text message. 2) have an additional financial part to be able to see what extras you have added to your trip and the financial responsibility for those additions. It would be far easier than having to go to Member Services to check what was on their final bill. Would be handy and could help Member Services cast members cut down on the volume of calls and visits to their area for information.
The app worked great but there are always ways to improve.
Thanks for helping make our cruise more magical.Show lessJudy942
Absolutely MAGICAL
This app is great! It tells you all about the dinner menus, when the restaurants are open, deck plans, activities and so much more! I loved using this app to check what I wanted to eat for dinner because i usually take forever to pick out my food. I was able to favorite the activities that I wanted to go to later in the day and I would, about 15 minutes before the event, receive a notification telling me that I need to get to the location of the event. The communication part of the app was a bit off as I didn't receive any of the messages my family was sending me when I wasn't on the app, so they got angry when I didn't respond or show up to a meeting place onboard. I also expected to have a way to call others, but there was none of that! :( I loved the little disney emojis they allowed you to use! They were absolutely adorable! (: Besides communication, the app was extremely helpful on this trip! I can't wait to go again soon! (:Show lesspinkchampagnes
Outstanding!
Wow people ^^^, I mean the app provides you with all the information you need while on the ship such as dining info, menus, times of character appearances, movies, activities, kids club itineraries, island info and ports of call info etc. The ship gives you an option to add SeaCast (wifi) to your cell phone carrier plan if you want to talk or FaceTime while aboard for an additional fee. I'm sure this isn't your first rodeo, Royal Caribbean didn't even have an app the last time I cruised. There are wave phones available (a mini cell phone) that you can carry around to talk with other members of your party. Also the app does let you text anyone in your room or another party. Let's not get carried away with wants here and realize that the ship provides a way to stay in touch with your immediate and other parties and doesn't have to do any more or any less than that. This was such a great cruise, and I plan on booking again next year. Great job Disney!Show lessLa-La_LaShay
An info must on a Disney cruise
Good app I give it a 3.5 to 4 star rating. It's great in that it gives you all the information about everything onboard the ship. You get daily port info, spa info, movie info, ship maps, dinning menus, activities info, and info on everything/anything you could need. It's good (not great) for communicating with others on the ship via text. Unfortunately, the texting capability is not nearly as good as it could be. You cannot edit text groups once you have created the group. In order to add a new person to the group you have to start a new group. Editing groups at this point is a basic and this app should have it. To get text notifications, you have to keep the app open/running. If the app is closed you will not get a notification that you have a message and the person texting you will receive a message saying that you are "away". This app would be a 5+++ if the items mentioned above were fixed and if you could do the following. 1. Some kind of calling/talking like a skype or FaceTime type of call. 2. send pictures and your location on the ship. It's a good app but could easily be a GREAT app.Show lessAlbertOU8
Good but room to improve!
This was our 1st cruise and we will sail with Disney again! My family and I downloaded it on our devices prior to leaving home. We frequently used it daily onboard for our entire journey. It was a great way to communicate with each other via text and review the planned activities onboard that were available for us to participate in. Things I'd like to see in the future: 1) an alert once a text is received because many times I didn't see the text until much later 2) DCL staff and guests to have the ability to text/call DCL staff/guests through this app instead of guests carrying a wave phone 3) phone calling capabilities to other guests who were with me and using this app 4) port adventures options with the capability to purchase through the app 5) access to photos taken by Shutters with the capability to purchase pictures through the app 6) ability to make dinner reservations at the optional restaurants onboard. Thanks for a fantastic time on The Fantasy and looking forward to an improved app the next time we sail!Show lessHomeschool gal
