American Taxi Dispatch User Reviews

Top reviews

Horrible App

This app crashes when typing in a drop off or pick up address so I never finished getting my order done. I ended up using the Web app. Don’t bother wasting your time on this piece of garbage.

No Longer Opens

The app was functional around a year ago but now it shows the splash screen and crashes. Can’t use it at all. Please fix.

App cancels and kicks me out

When I type where I wanna be dropped off at it then kicks me out. So annoying especially when you don't have the time to keep putting where you wanna be droped off. It happens at least like 15 times then after it works.

No longer works in taxi

This used to be a simple to use app. It now disappears when in the taxi. Works before entering the taxi and again after I walk far enough away. Can no longer pay via app. Very disappointed and VERY INCONVENIENT

Impossible to Login

I register a new account and then try to log in with my just created account. I’m told the user Id/password are invalid. How is this possible? I registered the account literally only a few minutes before trying to log in.

And I’m using a password safe, so there’s no chance that I mistyped the password (as I merely copy it from the safe and paste it into the password field, as I did when I registered the account).
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Unstable and not accurate

Basically all it can do is order a cab. Crashes a lot. The ETA feature produces crazy results. Compared to Uber app it is in kindergarten. Go find app developers that know something.

Again this app crashes on iOS a lot. Invest in your business. This is an unstable app full of bugs

Clunky

Please update this app. Some simple testing will go a long way for ease of use. When it asks for checked luggage, it’s hard to get past that screen. Tried to update my cc today and got a “please enter a valid email address” even with my correct email provided. Never was able to update my expired card. Small things go a long way with me. Please fix these little UI things then I’ll be more apt to give a better score.
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Mobile pay not so great for business expenses

The app works fine, but mobile pay is not so great because the email receipt that is sent doesn’t satisfy most company expense reports. It does not ID the form of payment (i.e. the credit card used, not even last 4 digits), so I end up having to run the cc transaction manually and get a paper receipt.
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Fix option to inform of checked bag or carry on

For the most part the app works pretty well. Sometimes the screen to indicate carry on or checked luggage is an issue as your keyboard screen pops up and covers the pull down menu to make a selection.

Please fix to work with iPhone

Tried to add or update credit card using the app. The update button is behind the keyboard and can not update or add payment method. Everything has to be done on a pc. Fix it please. Great cab service just awful app

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