Awesome Technology
When we first got our sleep number bed, I didn’t care about all the data that went along with the bed! I only cared about all the components of the bed that allowed us to raise our head and feet! The heating/cooling pad that allowed for a more comfortable sleep! But after a few months, I started checking out my sleep data reports! And it became a habit of checking my sleep score the next morning on a daily basis! I was beginning to learn all about how moving my sleep number up/down would affect my sleep quality and my mental wellbeing the next day! I started really digging into learning about all the different types/ways you could use the bed to not only improve your sleep, but your mood, physical wellness, heart health, breathing techniques!! Then I started teaching my husband and now he’s hooked on all of the details!! We check our sleep scores each morning, and then we can figure out if we need to adjust something for an even better quality of sleep the next night!! The sleep number bed is so much more then raising/lowering your head, it’s heaven with a remote!!!!
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Love the bed, mostly good app but falls short on circadian rhythm
I love the bed, which we’ve had for several years now, and although there are a few idiosyncrasies with extra sessions and start times, it mostly gives me accurate assessments of our sleep patterns in comparison with other apps (sleep cycle, MyAir by ResMed for my cpap). The one exception is the circadian rhythm, manifested in the Ideal Schedule - It only ever changes on Saturday night/Sunday morning, which is the one time in the week when I have to get up early. The app insists on setting the basis for my circadian rhythm on this one night’s sleep pattern, which throws off the rest of the week, when I consistently go to bed a bit later and wake up later by about an hour. I’ve tried setting up multiple schedules but the app refuses to obey those schedules, and it refuses to adjust the Ideal Schedule to my extremely consistent weekday schedule. If I look at the weekly graph in the Timing option in My Sleep Health, it’s obvious that my sleep pattern is consistent, except for Saturday/Sunday, but the app is dinging my score because I'm not conforming to my one outlier night. There should be a way to adjust the night on which the Ideal Schedule is based on, or else take an average based on all 7 nights. If a change were made to accommodate such a need, I would happily give a five star rating.
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Good App Could Be Better
Okay so first I have to say that I do like this app. It’s a really good app and I enjoy getting the feedback from my nightly sleep sessions. I also use this app to control the sleep number settings on my bed as well as the adjustable base. I like that the app has both the bed settings and the base control settings configured into one app. We were considering using a different base but then would have needed 2 apps to control the bed and the base so having one integrated app is awesome. The app is easy to use and user friendly. My only complaints have to do with sleep tracking. You have to turn the privacy settings on and off for it to track when you want it to. It would be nice to just hit a button when you’re going to sleep and have an alarm built in that when you turn it off in the morning it stops tracking. Otherwise it will track if you’re just laying in your bed at any other time and it messes with your sleep score. Also my dogs will get on my bed after my husband gets up and it starts tracking their stats as if he were still in bed. And the on and off feature should be one click not two.
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App works ok for one bed, but…..
There is currently no way to delete a bed and to add a new bed. The new bed goes in fine, but the old bed carries forward and is unable to be deleted. The focus is on the use, your profile, rather than on the bed, meaning, this will increase the number of user profiles as you add bids.
The developer needs to refocus the app to the specific bed, and then use a profile for each person. For example, I have a master bedroom that I sleep in. In addition, I own a guestroom bed. This complicates things that the software cannot handle. Add to this a bid being maintained in another location, and well, you can see my point I have six profiles now showing and I have to know which one is which.
For the cost of the bed, I would expect far better programming and far better ability in the software. Another frustration with me is the fact that you search for a 2.4 G rather than 5G. This is fine, but I’m using a blended connection for my Wi-Fi between 2.4 and 5 G. It looks like my only hope will be to contact customer service or support and try to talk to a new person. On a weekend, this doesn’t work so well.
The developer needs to refocus the app to the specific bed, and then use a profile for each person. For example, I have a master bedroom that I sleep in. In addition, I own a guestroom bed. This complicates things that the software cannot handle. Add to this a bid being maintained in another location, and well, you can see my point I have six profiles now showing and I have to know which one is which.
For the cost of the bed, I would expect far better programming and far better ability in the software. Another frustration with me is the fact that you search for a 2.4 G rather than 5G. This is fine, but I’m using a blended connection for my Wi-Fi between 2.4 and 5 G. It looks like my only hope will be to contact customer service or support and try to talk to a new person. On a weekend, this doesn’t work so well.
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Good but user customization would make it better
Using the app is pretty easy but the ability to be flexible on things is limited. For instance, why only the set time frames for adjusting the base setting? What if I want it to adjust in 1.5 hours? Similarly with the foot warmer? Why is it 2 hours or off? Why not allow the user to adjust like they were setting a timer on their phone? Just put a dial that can be scrolled through. If the foot warmer can only be on for 2 hours max, then set that as the max value-but what if I want it on less than 2 hours? At that point I have to get my phone, open the app, navigate to the foot warmer section and turn it off. It could be so much easier. Is the app Siri compatible where I can ask Siri to make the change or adjustment and I can set that up on my own? Also, the app should be able to differentiate between a night’s sleep and a short rest or nap. Opening my app after a nap to see a score of 11 is annoying. I don’t care-I only want to see my overnight sleep scores. Let the user indicate that 1-2 hour period (or allow user specific settings) is a nap and is not to be calculated. Or let the user indicate that anything during a set time frame is or is not calculated. There is a lot of potential with this app, but even after reading reviews from a year ago that have commented some similar thoughts, nothing like it has been implemented so I hope developers can make some user specific customizations possible soon.
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Great bed, lame app
Like other folks on this site, the bed is absolutely wonderful - we upgraded 3 days ago from an 18-year-old original SleepNumber bed to an i8 with Flex-Fit 2 base. My wife and I are not a fan of the SleepIQ app, though. Where do I begin? First is the idea of Routines. Theoretically, it’s a good idea but implemented poorly. You need to let the sleeper tell the bed when to start tracking (I’m in bed and I’m turning in for the evening - start tracking), oh, and I want to be able to set an alarm to wake me at 6:10 AM - nice touch. In the morning (when the alarm is gently waking you, you grab the phone and click off the alarm - this tells the bed, I’m up - stop tracking me. Capture the data, store it, generate a score and automatically enter Privacy mode until I tell you I’m ready to sleep again (later tonight). Easy peasy, and exactly how our FAVORITE sleep study app, SleepCycle, works. This eliminates the problem of having non-sleep sessions throw your stats out of wack and eliminates disabled Routines because you jumped in bed too early. With the added benefit that the app can track your sleep regularity, all with a LOT less stress - did I mention we’ve used SleepIQ for only 3 days and it feels counter-intuitive across the board. Give SleepCycle a try, you’ll love it. Better yet, incorporate the best features of SleepCycle into SleepIQ and make a lot of users very happy!!! Thanks for listening.
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App behind in times
We’ve had our bed for almost 2 years now. I figured by now the app would be better than it was then.
Two major problems in app that makes it extremely inconvenient and would be a simple thing to do. Have a button that you can hit to make the bed set up completely. Every night we set our bed up to watch tv and down to go to bed. Im Sue w aren’t the only ones. It would be so nice if we could hit it and it set all the way up with out me having to go in and hold it down forever till it finally gets there. 2nd why can’t me and my husband have different favorites. It’s so annoying. I could set my favorite to be setting up but if his is down and mine is up when I set my favorite when I hit it it starts lowering him down instead of leaving it alone and just doing mine. Therefore I can’t even set my favorite up to the fully set up position. Also why not have multiple favorites your can program? At least let us each have our own that only does our side. I feel like this should not be an issue w this bed and all being out forever. It’s 2023 it should be better. Instead of focusing on our sleep health which no one pays attention to after first month focus on the convenience of using the app as a remote. Also fix the button on side it never works right and always messes up my husbands instead of just doing mine
Two major problems in app that makes it extremely inconvenient and would be a simple thing to do. Have a button that you can hit to make the bed set up completely. Every night we set our bed up to watch tv and down to go to bed. Im Sue w aren’t the only ones. It would be so nice if we could hit it and it set all the way up with out me having to go in and hold it down forever till it finally gets there. 2nd why can’t me and my husband have different favorites. It’s so annoying. I could set my favorite to be setting up but if his is down and mine is up when I set my favorite when I hit it it starts lowering him down instead of leaving it alone and just doing mine. Therefore I can’t even set my favorite up to the fully set up position. Also why not have multiple favorites your can program? At least let us each have our own that only does our side. I feel like this should not be an issue w this bed and all being out forever. It’s 2023 it should be better. Instead of focusing on our sleep health which no one pays attention to after first month focus on the convenience of using the app as a remote. Also fix the button on side it never works right and always messes up my husbands instead of just doing mine
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SleepIQ and 360 bed are both great!
We bought the 360 bed with SleepIQ for our retirement home and now have our older Sleep Number bed upstairs from our old family home. I can’t imagine owning any other bed as the combination of the bed and app relieves compression pains and provides so many comforts and data points that it’s hard to name them all.
I would like to see more categories added to the sleep analysis. Like other reviewers, it would be good to represent other activities that occur while in bed, e.g. reading, tv watching, naps, etc. Sleep data should be focused on intended periods for sleeping, which varies by individual. This could be improved by allowing users to link sleep times to certain bed functions, i.e. when I select my Sleep Number setting or I choose my Favorite or I select the Flat or Snore positions. Perhaps an option to link sleep to an individual setting and particular times during the day would focus the data on actual sleep.
I would like to see more categories added to the sleep analysis. Like other reviewers, it would be good to represent other activities that occur while in bed, e.g. reading, tv watching, naps, etc. Sleep data should be focused on intended periods for sleeping, which varies by individual. This could be improved by allowing users to link sleep times to certain bed functions, i.e. when I select my Sleep Number setting or I choose my Favorite or I select the Flat or Snore positions. Perhaps an option to link sleep to an individual setting and particular times during the day would focus the data on actual sleep.
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Love SleepIQ
I worked shift work for over 40 years. I worked shifts that hadn’t been invented yet! 48 hour call, sleeping in a call rooms on beds that were so bad the patients couldn’t stand them so we got them. So my sleep schedule was pretty much shot. I think my Cercadian Rhythm died sometime in the 1980’s.
Retirement hasn’t helped me build a routine. My significant other was a Cop so his sleep routine is pretty much like mine. I had to do something. So I got a new bed, bought an Apple Watch and started working on changing my sleeping habits.
Being able to track my sleep quality and quantity is helping! I’m now getting to bed before midnight (most nights) and actually getting 7-8 hours of sleep a night. Unheard of until now.
It’s incredible! I wake up and stay up. I’m not sleepy all day like before. I’m getting things done that I’ve put off for ages because I was always tired.
Can’t recommend this app enough. I’m 75 and thought I’d never be able to change my lifelong sleeping pattern. But it’s true. Old dogs can learn new tricks!
Retirement hasn’t helped me build a routine. My significant other was a Cop so his sleep routine is pretty much like mine. I had to do something. So I got a new bed, bought an Apple Watch and started working on changing my sleeping habits.
Being able to track my sleep quality and quantity is helping! I’m now getting to bed before midnight (most nights) and actually getting 7-8 hours of sleep a night. Unheard of until now.
It’s incredible! I wake up and stay up. I’m not sleepy all day like before. I’m getting things done that I’ve put off for ages because I was always tired.
Can’t recommend this app enough. I’m 75 and thought I’d never be able to change my lifelong sleeping pattern. But it’s true. Old dogs can learn new tricks!
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This is for this app, not bed
The app seems to be very slow, buggy and inconsistent. And this has been over the course of about a year and still an issue. My wife loves to use the heater for the feet (which for shorter people like my wife and most women is too far down at the end of the bed) she will set the heater for 2-3 hours. After a short time, it just turns off and you have to go back into the app and turn it back on. The app, being the only thing that controls it must be the issue. Also, when adjusting the bed positions, the app will switch back and forth from actually moving the bed when you use the app, to not moving the bed, showing you it’s moving in the app, then make you hit a button to adjust the bed to that position. The problem is, you don’t know where it’s actually going to stop. And since people like us like to adjust things to how it feels, this makes it impossible to do and is a very annoying issue. If the developers are listening: Speed up the time the app actually opens. Fix the constant heater turning off at random times. Fix the bed positioning feature where it is consistent and actually moves the bed when you want to adjust it.
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