Best sleep post baby
My hip and back were messed up after delivery. I would wake up sore, tight and in pain with my hip and back. My physical therapist recommended a massage once a month and a new mattress. I’m so thankful because after two weeks of sleeping on my new mattress I noticed a difference. Now I’m 45 days in and my hip and low back feels much better. Still doing physical therapy with massage but now I get a full nights sleep(10 hours) and wake up refreshed and ready to start the day. I would recommend this mattress to anyone who wants to wake up fully refreshed and needs a new mattress. Best time to buy is Presidents Weekend or during December. We got the smart bed C4 for $1200 with tax and delivery during Presidents weekend. It was worth every penny and the customer service team online was fantastic. Delivery was easy snd the setup team was friendly, professional and Covid conscious. They were masked and gloved and answered all my questions. Will definitely recommend to all my friends and family.
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It’s fine, but...
The app is fine, but it’s not very intelligent and it should allow for more user control. On intelligence, if I get in bed in the middle of the day for an hour - that’s probably a brief rest or a nap, especially if I later have a full night’s sleep, but the app treats a nap or any lying on the bed like any full night of sleep. It should be able to recognize this as a brief rest or nap and automatically remove it from the overall sleep scoring, flag it and ask how I want to treat it, or treat it a different way. As it is, it throws off the overall sleep score, and I have to go back and remove it. Why can’t the app track maps or brief middle-of-the-day rests as just that? On user control, when I do get in bed, the tracking starts and there is nothing I can do to stop it or adjust it or tell the app I am just resting or taking a nap. It should allow me to stop the tracking or provide some input so my overall sleep score remains accurate or is tracking what I want it to track. Without the intelligence or user control, I have to do a bunch of after-the -fact removing of sessions for the app to track my sleep appropriately - or it would be nice to have naps or rests tracked but tracked separately - that would be intelligent sleep tracking. Seem like pretty simple and obvious fixes. On a separate note: the app is great for controlling the bed.
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Response from developer
Thank you very much for taking the time to provide your feedback. I have shared this with our developers!
Don’t bother
Purchased this bed with the intention of getting a better night sleep. Two years and 10 thousand later it has proven to me that it was a waste of money. A couple of features that drew me in was sleep app and the sleep comfort number. The app is completely useless an does not record when I go to bed properly. No it’s not the daylight setting time setting because it’s random and once in a while it actually gets it right. For instance, I went to bed at 9:00 and it recorded that I went to bed at 10:21 and I had a terrible night sleep and was up most of the night and gave me a great score of 80. I have deleted the app because it simply doesn’t work and frustrating to use it. Second, when you go to bed it should automatically set to your sleep number. Well, if you are good with things working 50% of the time then this bed is for you. I have reached out to support a couple of times and that didn’t work either.
I have a Walmart mattress in my guest room that is more comfortable and cost about 10% of this, but you won’t get a silly app that doesn’t work though. I don’t mind spending money for a good product but I have been disappointed with this purchase.
I have a Walmart mattress in my guest room that is more comfortable and cost about 10% of this, but you won’t get a silly app that doesn’t work though. I don’t mind spending money for a good product but I have been disappointed with this purchase.
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Beds are great but their tech is poor
First off let me say that I love sleep number beds. So much that I upgraded and bought a second one. This is not a review on the beds this is a review in the app. And sleepIQ in general. I discovered that once you put in your email address to use sleepIQ you cannot remove it, therefore there is no resale value in sleepIQ, secondly upon getting a new bed you cannot use the same sleepIQ information carrying over to the second, and this is due to the fact you cannot use the same email address to set up an account for the second. So if you upgraded like I did be prepared to create a new email address specifically for the bed information.
All that aside though in the app it can tell you asleep vs awake, that information does not transfer to the health app in iOS, the only information transferred over is “not n bed.” This is truly disappointing on a number of levels. There are applications that sit on the night stand next to the bed that can send information in separate chunks and have it register in the separate categories. For a company that is making money hand over fist in their beds (again comfortable as they are) they are claiming amazing features that is using technology from the early 90’s and the beginnings of the internet. Listen the app can control the bed via Bluetooth and via same network internet connection, not allowing the accounts to interchange or be deleted is just lazy programming.
All that aside though in the app it can tell you asleep vs awake, that information does not transfer to the health app in iOS, the only information transferred over is “not n bed.” This is truly disappointing on a number of levels. There are applications that sit on the night stand next to the bed that can send information in separate chunks and have it register in the separate categories. For a company that is making money hand over fist in their beds (again comfortable as they are) they are claiming amazing features that is using technology from the early 90’s and the beginnings of the internet. Listen the app can control the bed via Bluetooth and via same network internet connection, not allowing the accounts to interchange or be deleted is just lazy programming.
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Response from developer
Thank you for taking the time to send us feedback! There may be something we can do to help get both of your beds accessible under one email address, If you would like to contact us for help, please get in touch with us at 1-888-484-9263 (8AM-8PM CST M-F, 8:30AM-5PM CST Saturday). Regarding your connected app feedback, we'll share your suggestion with the product team so that they can continue to make improvements. Thanks! Sam - SleepIQ Team
All or Nothing Privacy Mode?
So the app works ok. Not great all the time, it does glitch and say the wrong things about the position of the bed from time to time (like believing the bed is already fully upright even though it isn’t). But glitching comes with apps and restarting the app from time to time isn’t the end of the world. For me though, I draw the line at forcing both users to choose the same Privacy Mode. I own a Split King, which is literally two separate bases with two separate mattresses. We can do everything independently (with the added exception of the lighting apparently), but we are not allowed to have only ONE bed collect data. I actually feel personally violated by this. I’ve only had this bed for 4 days and I already feel as if you’ve committed as serious personal violation against me. Seriously. For 2 of those days I thought his was on and mine was off. I was so confused why I had to go into the app yesterday to turn mine off again, then I realized what was happening. I’m bed-bound, my husband is not. Your app literally thinks I’m sleeping in bed all day, every day with this on and, quite frankly, I don’t need or want your app tracking me in my bed. My husband does want to check out this feature though, so I’m allowing it to track me for his sake, but I’m livid that THIS is the best your company could come up with in terms of allowing Privacy for your users.
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Love it most of the time.
It has been helpful to know how I’m sleeping every night. I like knowing my heartbeats and breath rate. Seeing a visual of how well rested your sleep is can be very satisfying.
Now that I’m sheltered in and sick with Covid-19 it’s not always fun for the app to tell me I’m not sleeping well. “ No Duh, I’m sick.”
I don’t like the new feature just added. It reads your circadian rhythm. I haven’t been sleeping within the hour’s of sleep it tells me to stay within in order to get a good night sleep. I don’t know if I ever will. Usually I have a different schedule on the weekend. That’s just life. It docks your Sleep IQ score for that. My scores are now lower. I’m not sleeping within the suggested range most of the time. It’s recommended for you not to take naps or change from your sleep schedule. Well, I’m going to at least some of the time. So, I don’t like this feature as well as the rest.
I don’t like sitting on my bed and having it read my heart rate through my bottom. If you take a nap close enough to when you wake up then it adds the sleep time to your prior night sleep. That changes your score for the worst. I go in and edit that off later. It puts the score back to the way it was before.
Now that I’m sheltered in and sick with Covid-19 it’s not always fun for the app to tell me I’m not sleeping well. “ No Duh, I’m sick.”
I don’t like the new feature just added. It reads your circadian rhythm. I haven’t been sleeping within the hour’s of sleep it tells me to stay within in order to get a good night sleep. I don’t know if I ever will. Usually I have a different schedule on the weekend. That’s just life. It docks your Sleep IQ score for that. My scores are now lower. I’m not sleeping within the suggested range most of the time. It’s recommended for you not to take naps or change from your sleep schedule. Well, I’m going to at least some of the time. So, I don’t like this feature as well as the rest.
I don’t like sitting on my bed and having it read my heart rate through my bottom. If you take a nap close enough to when you wake up then it adds the sleep time to your prior night sleep. That changes your score for the worst. I go in and edit that off later. It puts the score back to the way it was before.
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Terrible App Terrible Cheap Mattress
First of all I did not buy a bed... I bought a 1200 dollar air mattress... app does not track sleep well at all...I have nothing but problems controlling my mattress... first “bed” only lasted 7 months then they had to replace it.. they upgraded me this bed was better but after a year one side keeps losing air and I have to inflate three times a day...I’ve been constantly inflating for six months until the last week when the app won’t control the bed... I’ve tried to repair the bed 100 times and it always freezes on a different spot.. usually when verifying my internet connection which is always working fine... can’t get “bed” to connect to my main Wi-Fi network or my guest.. when I first got mattress couldn’t get it to connect to WiFi and was on the phone with sleep number for an hour... I figured out that it wouldn’t connect because my network name had an apostrophe in it.. no one from sleep number figured that out though...I created a guest network just for the bed to connect to... worked fine until the last few months the bed has been offline...app is terrible mattress is terrible and I wasted 1200 and can’t keep my mattress inflated and I work all the time so I don’t have time to call these clowns... don’t waste your money go to big lots and buy a normal mattress
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Nice app for controlling Sleep Number bed
The app will save you from having to buy the $40 remote, but you lose a few features that are on the remote, such as a pre-programmed “Reading” position. Unfortunately there is only one “Favorite” position per person - would be nice to have more.
Regarding the SleepIQ stuff, it’s mildly interesting and gives you somewhat of a comparison between how you slept last nice vs your average night, but it is easily confused. If you go to bed and read for awhile or wake up in the morning but don’t get out of bed right away, it will count those extra minutes/hours as “restless sleep” time. It would be better to have buttons for “I’m going to sleep now” and “I’m awake” vs. having the app guess those things based on when you got into and out of the bed.
Update: It would be quite useful if you could designate one or more FlexFit Base settings as not counting towards Sleep Time. For example, if I choose Zero G to sit in bed and read, it should not try to track my sleep. As it is now, I need to adjust my readings every morning to remove my reading time before I go to sleep and after waking up.
Regarding the SleepIQ stuff, it’s mildly interesting and gives you somewhat of a comparison between how you slept last nice vs your average night, but it is easily confused. If you go to bed and read for awhile or wake up in the morning but don’t get out of bed right away, it will count those extra minutes/hours as “restless sleep” time. It would be better to have buttons for “I’m going to sleep now” and “I’m awake” vs. having the app guess those things based on when you got into and out of the bed.
Update: It would be quite useful if you could designate one or more FlexFit Base settings as not counting towards Sleep Time. For example, if I choose Zero G to sit in bed and read, it should not try to track my sleep. As it is now, I need to adjust my readings every morning to remove my reading time before I go to sleep and after waking up.
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Nice app
This is a nice app, but I would like to see less steps. When going to bed, the last thing I want to do is fiddle with my app to adjust my bed. It would be great if the home screen was set to the bed adjustment screen instead of having to pass through two separate screens to get to where I need. If there was a way to set this screen as a favourite that would be great. I’m not interested in my sleep score every time I open the app.
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I feel ripped off!
My wife and I purchased two Ultimate king size pillows that were non stock items in the store. We received them a couple weeks later and noticed they were considerably taller than the smaller ones in the store. We tried removing inserts but I could not get a good night sleep using it. I returned the pillow to the store and was told that they had several other people return them expressing the same experience over the last couple years with that pillow. When we purchased the pillows we used 150$ of inner circle rewards that I would now lose. Had I known it was different in thickness than the smaller demo pillows and several had been returned because of it I never would have bought them. It’s like bait and switch. I couldn’t get a refund So I had to purchase a different king size pillow that once again was not in stock so I couldn’t try it before I bought it except this time I would not be able to return it. So I am now waiting on a pillow that I was not able to try in a king size and like it or not I own it. And I lost 150$ in inner circle rewards. We enjoy our bed but feel we were deceived in purchasing a pillow that they knew was different than the display pillows we layed on. They should have told us! And I lost 150$ in inner circle for there deception. Shame on you!
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