App Works Well
Although I’ve only been using the app for a short while, it is intuitive and easy to use. I can get the info I need quickly within the app.
I like it.
Very good app and very easy to use.
Great to add as extra remote but as sleep tracker it leaves a lot to be desired.
I have an Apple Watch a Fitbit and now the sleep iq apps. The only one I feel is somewhat accurate as well as user friendly is the Fitbit app. The apps all have some adjustments but the Fitbit allows you to adjust the start and end time in bed both forward and back. This allowing the app to recalculate your sleep based on when you actually are in bed vs when it automatically activates.
The sleep iq only allows you to shorten the time of sleep calculated. I have had it shut off at 2 am and was truly in bed till 6:45. 4 hours and 45 minutes of sleep not tracked. So my sleep score was unfairly low. When I have gone to sleep At 10 pm a lot of times it says im not in bed or I’m in bed but not a sleep for 1 to 2 1/2 hours again giving me again an inaccurate score as I like the concept of the app. And I would like it to be a secondary way to compare my sleep the weeks that I have used myself I have been dissatisfied. Please keep trying to configure the settings and allow user adjustments to allow for adding the time you get in bed to sleep and get up to help recalculate the sleeping score more accurately.
So for now it’s more of a way to have an alternative to using the actual remote.
The sleep iq only allows you to shorten the time of sleep calculated. I have had it shut off at 2 am and was truly in bed till 6:45. 4 hours and 45 minutes of sleep not tracked. So my sleep score was unfairly low. When I have gone to sleep At 10 pm a lot of times it says im not in bed or I’m in bed but not a sleep for 1 to 2 1/2 hours again giving me again an inaccurate score as I like the concept of the app. And I would like it to be a secondary way to compare my sleep the weeks that I have used myself I have been dissatisfied. Please keep trying to configure the settings and allow user adjustments to allow for adding the time you get in bed to sleep and get up to help recalculate the sleeping score more accurately.
So for now it’s more of a way to have an alternative to using the actual remote.
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Fun to Check Each Morning!
Good app and great to control bed with. But four points that could be improved:(1) if I sit on the bed to, for example, do some computer work, the bed logs me as going to bed to sleep. If this happens at 8:30 pm, the next day’s log shows that I went to bed at 8:30. (2) while you can edit that bedtime to be the real bedtime (say, 11:30), it says that the change will be reflected in my SleepIQ but will not recalculate the other averages. But don’t all of those other numbers (periods of restlessness, number of times out of the bed, etc.) affect the SleepIQ? (3) need to add a timer feature to the app. We almost didn’t buy the separate remote control but am glad we did because that’s where the timer is. I usually use my phone while my husband uses the remote but I have to hunt it down when I want to set a timer. Seems like it would be easy to add that feature to the app. (4) 10 minutes is too long for the underbed light to stay on. Would be better if you could set the time: 3, 5, or 10 minutes.
None of these ideas make this a bad bed! It’s a great bed and app and I highly recommend it. Just wanted to share my thoughts for improving the app.
None of these ideas make this a bad bed! It’s a great bed and app and I highly recommend it. Just wanted to share my thoughts for improving the app.
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Annoying for frequent adjusts
As someone who needs to frequently adjust positions and firmness of my bed throughout the night, it’s really aggravating to go through so many steps when uncomfortable and trying to get back to sleep. Last thing I want to do is spend extra time fumbling with my phone and dealing with the bright display at 3 am. There should be an iOS widget or some way to quick connect in. Right now it is tedious.
Also, I’m not sure if it’s the app or the bed but it’s not uncommon for it to not list my bed or, if it does, partial functions are only available such as being able to adjust the head but not foot or only being able to change firmness. No idea why it flakes out but it’s awful when I really need to get out of my current bed position.
Update: Wanting to respond to the new app UI refresh. It’s prettier for sure but overall, I’d say my concerns above still remain. It’s possibly worse now although I haven’t tested side by side yet. A lot of animations now just delay getting to the point. Allow me to adjust the bed as quick as possible and get out. Also, I wish it would remember my bed side as a default so I don’t always have to reselect it.
Also, I’m not sure if it’s the app or the bed but it’s not uncommon for it to not list my bed or, if it does, partial functions are only available such as being able to adjust the head but not foot or only being able to change firmness. No idea why it flakes out but it’s awful when I really need to get out of my current bed position.
Update: Wanting to respond to the new app UI refresh. It’s prettier for sure but overall, I’d say my concerns above still remain. It’s possibly worse now although I haven’t tested side by side yet. A lot of animations now just delay getting to the point. Allow me to adjust the bed as quick as possible and get out. Also, I wish it would remember my bed side as a default so I don’t always have to reselect it.
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It’s... Okay
Positives: It connects to my bed to adjust the sleep number, flex fit up and down, and turn on foot warmer and light. This is much better than the incredibly clunky remote they provide. It kind of tracks my sleep. It’s convenient that I can turn on my foot warmer from another room.
Cons: Lately, it often doesn’t give me my sleep IQ information fully until the following evening. For example, several times this week it gave me a very low number and said I only slept a few hours. It took most of the day for it to finalize and give me accurate information. The bed also believes I am out of bed when I am not during the night. I don’t know what it senses, but it’s not right which makes me wonder how inaccurate the rest of the Sleep IQ is. I still like the feature but imagine there are s lot of bugs in it. Also, connecting via Bluetooth can take a long time sometimes, so actually adjusting the sleep number/flex fit/accessories can take sometime as I wait for 10-15 seconds each time I go to one. Not what one expects in this world of advanced technology.
Overall, 3 stars for me. I do love the convenience of adjusting my bed from my phone. I just wish the Sleep IQ was faster and more accurate.
Cons: Lately, it often doesn’t give me my sleep IQ information fully until the following evening. For example, several times this week it gave me a very low number and said I only slept a few hours. It took most of the day for it to finalize and give me accurate information. The bed also believes I am out of bed when I am not during the night. I don’t know what it senses, but it’s not right which makes me wonder how inaccurate the rest of the Sleep IQ is. I still like the feature but imagine there are s lot of bugs in it. Also, connecting via Bluetooth can take a long time sometimes, so actually adjusting the sleep number/flex fit/accessories can take sometime as I wait for 10-15 seconds each time I go to one. Not what one expects in this world of advanced technology.
Overall, 3 stars for me. I do love the convenience of adjusting my bed from my phone. I just wish the Sleep IQ was faster and more accurate.
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Bed tech needs a lot of improvements
Ok, we spent $5,000 on our new bed We have a new sleep number smart bed and SleepIQ app on our phones. Turns out the app only works on the 2.4 router band. That means if you have a new Comcast X1 mesh router, the apps dont work and you have to reconfigure the router to split the bands by naming them separately (BTW, defeats the purpose of a mesh router). This was the solution given me by the sleep number folks to make the bed and app talk to the store's network. Seems to me an app holding a router hostage is not the brightest way to configure a software solution. That said, the X1 routers are new and hopefully the sleep number folks will update the app to work smartly with newer set continuing technology. We still have these connectivity issues even after doing all of that. Our 100 nights is coming up soon and we are seriously thinking of returning the bed. Unfortunately we’re not allowed to return the metal base which is where the network problems lie. The technology side of this bed system was a strong selling point for the store and now we’re having these continuing issues. Oh, and you already sent a completely new bed, et al, last month to fix the bad pump and light issues.
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Very Disappointing.
We were told by the sales people that you didn’t need a remote because the app did everything. NOT SO. (1) We bought a remote a single remote just in case, and found functionality like timers and various bed positions on the remote that don’t exist in the app. I have to use my phone to set my favorite sleep position and the remote to have it adjust to flat after I’m asleep. Why? (2) Tech support told us it’s because we have a FlexFit 2. The sales people told us the only difference between 2 and 3 was the foot warmer. Apparently also NOT TRUE. Allegedly more app functionality with the 3, other than just heated feet. WHY? (3) Routines? If you don’t have a foot warmer, all you can do is set a reminder to go to bed. Isn’t that just an alarm? My phone does that without any special apps! I would think a routine is set my sleep number and bed position at a specified bedtime, make the bed go flat an hour or two later, and reset everything at a specific wake up time. I guess not. (4) Getting my IQ sleep score. My husband apparently meets the random criteria for being in and out of bed. I’m apparently always sleeping. I’ve tried troubleshooting and resetting the bed. Nothing works.
The app is a waste. You have to spend $90 to get complete remote functionality.
The app is a waste. You have to spend $90 to get complete remote functionality.
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I think that it is OK
I honestly have not had too many issues with the system or this app. Some connectivity issues since I moved with my bed to a new home. After some online troubleshooting and going to google for some help from other sleep number users, I managed to get my bed back online in the new home and on a brand new WiFi router. I would have to say that my only issue with the app is how it tracks when I’m in bed. I work long hours during the week and use my weekend/days off to take a load off and lounge in bed for several hours out of the day. Not to sleep, but just to watch tv or read a book. However, the system/app is tracking me as sleeping during hours that I am not....I’m only relaxing. I don’t know if there is a way to fix what the bed should monitor as “sleep” as opposed to anything else you’re doing in/on the bed. Aside from this issue, my Bluetooth connection from the phone to the bed works fine as a wireless remote to change the bed position or sleep number and turning on/off the under bed lighting.
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Really frustrating app
This is without doubt one of the worst apps ever written. The Bluetooth implementation is abysmal. Every time you select a new control page for the bed, the app has to resync with Bluetooth so you cannot start controlling the bed until the sync is complete or it defaults to cloud control which can take up to a minute. If that weren’t bad enough, the bed itself has very flakey Bluetooth hardware which seems to go out just when you really need to change your head or foot position. Each time Bluetooth goes out, I unplug the electrical connection to the pump, wait 15 seconds and re-plug it in. That seems to fix the Bluetooth temporarily until the next time. The most frustrating problem is that the slide buttons that control Responsive Air and the under-bed lighting are too small to swipe reliably and don’t operate while the app is resyncing. They used to be much bigger and more responsive but someone decided to change them for the worse. In cases where the bed does not correctly record sleep and you want to edit the sleep session you get a message “Finalizing Sleep Session” that comes up for days or forever so you cannot edit the sleep session.
It seems that this app is purposely bad to force you to buy SleepNumber’s dedicated remote.
It seems that this app is purposely bad to force you to buy SleepNumber’s dedicated remote.
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