Terrible Terrible App
This is the worst App I have downloaded in 10 years. Making a payment takes 20 minutes. Real Developers need to be hired to fix this piece of crap app. Only reason I am giving on star is because you can not give a zero rating
Takes 15 minutes to make a payment
Takes 15 minutes to make a payment
About to switch my electric company because of this app!
You’d think after years of people having the same issues with this app they would actually fix it. Can’t even make a payment on the app, full screen does not load, trash just trash.
Horrible service
Horrible service my bill different prices every month and I barley stay at my home most of the time I’m at my boy friend house and I feel like weekends should’ve be free and it takes them forever to turn your lights back on never heard of customer service close at 5
Terrible Terrible App
This is the worst App I have downloaded in 10 years. Making a payment takes 20 minutes. Real Developers need to be hired to fix this piece of crap app. Only reason I am giving on star is because you can not give a zero rating
Bill payment
You can’t use this app to pay a bill. It doesn’t load all the info and it doesn’t have the submit button. There online payment portal is the same way.
Very Poor App
All I want to do is pay my blasted bill! That’s all! This app will only give you part of the blanks needed to fill in, does NOT give you the necessary buttons to push and times out to where you have to start all over again just because THIS APP can’t get it together.
Won’t load and then crashes
Just like the title says. And when trying to enroll after the app finally does (thirteen attempts), while entering and then confirming a hard to type, complicated password, it crashes before I can submit my info. Fix it. This is awful. And I just signed a two year contract. I’m already regretting it.
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Never loads the whole page
I’m the bill pay section the page never loads all the way making it impossible to make a payment
Horrible app and company
This app is a complete JOKE and it seems it will NEVER BE FIXED!!! The company, not much better to be honest! No way to pay a PARTIAL payment with a debit/credit card. It has to be the ENTIRE BALANCE or you have to use bank transfer using your routing/account #'s. This is so annoying as I live in a multiple family home and we need to be able to easily make quick payments. I use my routing and acct # to make a partial payment and it takes days to come out of my bank or sometimes doesn't work at all! Ridiculous!!!!
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Worst electric company
This company is the most horrible company to have electricity with. They do not help their customers, will harass you about your bill but will not try to work with you to resolve the issue. I plan to break my contract an go elsewhere ASAP.
