App
App is not working!
Can never pay my bill
Tried paying my bill countless times using the app but it never works. Can’t ever see the submit button or even scroll down to it.
Terrible
Absolutely ridiculous!
Terrible
I’ve been using for years and absolutely no improvement! App is slow and paying your bill takes multiple attempts each time. I may move to another provider for a user friendly app.
Terrible Company
Just energy will shut off your power without notice despite having a perfect payment history and being up to date on your account. You will then have to spend 2 months talking to 20 different people only for them to tell you they won’t cover the cost of the food that went bad.
Stupid app
This app does not work so great. Especially when trying to make a simple payment. The operation of this app is totally flawed. I can’t even make a payment right now because it does not populate the rest of the payment form to complete. What a waist of time. I’m going to try to reinstall to see if I get through payment feature.
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ZERO STARS
Might help if there were a noticeable note that this is not for Canadians. I tried changing my password 3 effing times-stupid me, Stupid JE
Terrible
This app is junk. It always has been. As much as the customers pay for electricity, you guys should be able to afford bug fixes in your payment apps. It takes an act of Congress to make a simple payment. Between you guys and AT&T, I’m not sure which I hate paying more. I ended up sending a complaint about the payment app through the chat service. The response was to delete the cookies in my browser or try another browser. Ummmm, I wanted bugs in the APP fixed. I don’t want to have to go to google to pay my bill. Fix your app and your web page or give your customers discounts for all of their trouble. I’m not the only one.
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Get it together guys!
It takes the planets aligning perfectly on the sixth blood moon of the new year just to get this app to load correctly so I can pay my bill.
All I want is to pay for my electricity so I can cool my house and cook food for my family without having to speak to a human being. It’s 2021. I feel like this isn’t too much to ask.
All I want is to pay for my electricity so I can cool my house and cook food for my family without having to speak to a human being. It’s 2021. I feel like this isn’t too much to ask.
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Canadians DON’T bother!
Doesn’t work for you Canadians
