Traveloka User Reviews

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  • Need improvement

    Working so far so good
    If do normal bookings for flights
    But once change flights doesn’t show up my new flights change
    If i change flights
    Some airlines doesn’t support rescheduling or changes the flights though the app
    Even i can change it through main web of airlines
    And Vietnam airlines I cannot add my frequent flyer number through app
    Hope i can same as Garuda
    Or any frequent flyer programs.
    Otherwise its work good
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  • Notification badge on marketing info, despite being set to off.

    Was a good apps until that intrusive marketing info appearing as badge. I only allow notification for my bookings only and no others. I always turn off marketing info. Seems that i will have to turn off notification for this apps altogether now

    Developer Response

    Please accept our sincere apology for the inconvenience you've experienced. Please share us the screenshot of the badge you've mentioned to ios@traveloka.com so we can investigate further about the issue. We are listening to our users and actively making changes based on the constructive feedback we have been receiving. We really appreciate you taking the time to get in touch with us.
  • HORRIBLE!!!

    Was billed for the hotel but never did receive email booking confirmation. Also does not appear under “bookings” in the app. Fortunately, it was a hotel I had stayed at before so I had their phone number and was able to call them to confirm. I will never use this app again!

    Developer Response

    Thank you for using Traveloka and we're sorry for the inconvenience. For further investigation, please share us your booking ID through email to ios@traveloka.com so we can assist you further.
  • Expensive

    Bit expensive than another app

    Developer Response

    Thank you for using Traveloka. The price shown on Traveloka's search result page is final, taxes included and no additional fee. For further investigation, please share us your search details through email to ios@traveloka.com.
  • Great app but consume too much data

    It's convenient to book flights through this app.

    I just concern about data consuming. It seems the latest version has been added some codes that consumes a lot of data while using. I don't know why but the fact is I open it for a minute, search for a number of flights and it already consumes more than 200MB. I suspect if it automatically uploads some data from users' phone without notice.
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    Developer Response

    Thank you for using Traveloka and thanks for the feedback. We will keep your feedback for our next improvement. We will investigate this matter to ensure best experience for our users. For further investigation, please share us detail of your device through email to ios@traveloka.com. We never stop developing our services and user feedback help us to improve our product to be the best for you.
  • Excellent machine

    It more than just an application
  • The app is good, not the service

    Not the first time using this app to book air tickets, successed a couple of times but it failed me big time as I trusted to use this for my trip to Australia. Lost $1000 for them without even reached to airport. Not even refund the airport tax although air asia support me to do it but Traveloka did not. This app is just for keep in view, not actually helpful. Don’t book air ticket here if you dont wanna lose your blood-and-tear-loving money 😓
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    Developer Response

    We're sorry for the inconvenience you've experienced. Please share us the detail of your issue and booking ID (if any) through email to ios@traveloka.com to help us understand better about the problem you encountered. We continuously improve our app & user feedback plays a big part in ensuring best experience for our users. Thank you.
  • Need an iPad version!

    Please make an iPad version!!! I have to use browser everytime when searching for flight and hotel, it has bigger screen to see everything. And it is so much easier to put in the data with iPad size instead from iPhone size!
  • IOS 11.2.5

    Dear Developers, New Version IOS 11.2.5 doesn’t work on Iphone 5S and Iphone X. Please Fix it. Thank you
  • Should support Apple wallets

    It’s much better if this app supports Apple wallets. Users can add pass easily and use with wallet.

    Developer Response

    Thank you for using Traveloka and thanks for the feedback. We never stop developing our services and user feedback help us to improve our product to be the best for you. We really appreciate your suggestion and we'll keep your nice feedback for our next product development. Thank you for letting us know your thought!

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