Online banking does not work
The app requested for my “organization”, what is that?
Still can’t save payment accounts
Is this 2005? Bc this app seems to be stuck in it. Let me pay my account with an external account without entering the checking and routing EVERY time I need to pay (like EVERY other bank out there....)
“Upgrade” that made app unusable
We used the app to pay bills. The last 2 days we got a blank blue screen. After trying to fix it ourselves called support. No help. She claimed change was a month ago but we paid a bill a week ago. Blamed our I pad for being too old. A “minor bug fix” that destroyed the app for some device users is very poor coding.
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Confusing
Rename your app - this app has the correct logo on it, but is not for consumers. The other one I’m actually supposed to use has a different US bank logo I’ve never seen before leading me to question its legitimacy before I even download it.
New app is awful. Please bring back the previous version
New app is awful.
1. Sometimes remembers previous login. Sometimes does not.
2. GUI does render correctly on an iPhone SE. I think the developers user larger smart phones and have not adequately tested legacy smart phones.
3. Bill pay has added an extra, no-value ID step to making a payment. More clicks required to get something done.
Been thinking about returning to Bank of America so I can painlessly accomplish mobile banking.
1. Sometimes remembers previous login. Sometimes does not.
2. GUI does render correctly on an iPhone SE. I think the developers user larger smart phones and have not adequately tested legacy smart phones.
3. Bill pay has added an extra, no-value ID step to making a payment. More clicks required to get something done.
Been thinking about returning to Bank of America so I can painlessly accomplish mobile banking.
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Limited functionality
Please add ability to add attachments to transactions
Poor
This app is misleading. The app has an option for registering online, but the answer from customer service, when called, because of registering problem, is that the app can access online only after registering the card first on a desktop with windows system. Also, Customer service quality survey option only disconnects the call without allowing for actual quality survey.
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Worthless online banking
Tried all day, got no where. Changing banks, these people in my opinion are not able to help after 6 phone calls.
Two major problems so far
This is my first time using this app on my iPad mini 4 that I just bought specifically to do online banking because it always screws up on my iPhone 7.
Right off the bat I found two major problems/inconveniences. One, it doesn’t rotate so that I can use my keyboard and two, it doesn’t give a total amount scheduled in bills so I have to continually add up the payments scheduled manually.
One shouldn’t have to rely on a laptop or larger technical apparatus these days to perform simple bill pay.
Right off the bat I found two major problems/inconveniences. One, it doesn’t rotate so that I can use my keyboard and two, it doesn’t give a total amount scheduled in bills so I have to continually add up the payments scheduled manually.
One shouldn’t have to rely on a laptop or larger technical apparatus these days to perform simple bill pay.
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Why bother have it on Canadian App Store?
The Canadian version of Access online is provided by TD bank but clearly it’s using this same system. But when I tried login here with my credentials it says not applicable.
