LiveWell with Advocate Aurora User Reviews

Reviews Summary

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Unstable

Crashed on turning on two factor auth. If something as basic as making a call out to an api makes the app crash, imagine where else they cut corners. Not a good look for an app that is filled with personal health data.

Edit: went back to the app after writing the review and had to two factor the third time. Way to save this info!

The app feels like it was made twenty years ago with how slow it is on modern phones. No reaction for a press on the UI makes it hard to tell when it is just lazy or broken.

The app scales text throughout which is great, except when this makes buttons wrap around across the line below. Did anyone QA this? Did the money you made from the hospital go to buy a yacht instead of more resources?

All of this feels like one guy who did this on a weekend project. It’s alarmingly unpolished.
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Convenience at your fingertips!

This app is super user friendly. The design of the app is very easy to navigate through. It eliminates the hassle of trying to figure out where to go, what to do & how to do it. The format readily defines your search function.
It features; All apptmt’s on the app plus the ability to cancel or reschedule, you can pre-register prior to your Apptmt, view bills and pay them as well. In addition, you can send health related messages to your provider and you get timely responses and much more. This has helped me manage my health and my time and I feel more connected with my doctor.
The app is a time saver for our doctors as well. It’s a mutual goal to free up time and position our doctors to efficiently optimize their time for patient care.
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LiveWell app is the best

I love having my own filing system for everything medical, right at my finger tips! Access to future and past appointments, tests and medications. Immunization history and reminders. And I love, love, love being able to message my providers without feeling like I am a burden. Communication has never been better. I have never been so organized with my medical records. This is the best!!
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Useful App

The app has lots of useful data. My only (minor) complaint is that it doesn’t seem to use face recognition on the iPhone to input username/password when I open the App.

I’m not sure if this is possible but each appoint summary contains a wealth of info: blood pressure, temp, weight, etc. It would be really awesome if the app could harvest all these longitudinal data and provide an output for them (even a .csv file would be great).

Im sure this is beyond the wants and needs of most users, but it would be really awesome to have easy access to all those years worth of person data.
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Live well app

I absolutely love this plus you don’t have to wait to see a doctor to get your test results! Also, if u go thru any aurora it shows everything when you were last seen up to your next appt. it’s very easy to magic I hate amd let’s u know when I have upcoming appointments! Love this app.

Easy to navigate with some surprisingly good features

I thought it is just another boring hospital check in app when I downloaded it. But it is actually quite fun to use. I like the sleep meditation guide and the meal plans. The test results are easy to read. Personally i hope the text is smaller and there is more space in between text to creat clearer visual hierarchy. Overall good job!
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Why did they rename it to live well?

So it’s weird my Primary Care doctor and hospital have different internet sites so they often go to two different portals and this is one.

The app has improved but sadly it’s so hard to find since they keep renaming it and now renamed it LiveWell…. Why?

Also even though I go in to get the flu shots and get vaccinated each year it does not update in this system and there is no way to stop the annoying reminders with this app telling you that you need stuff you already got. Give me an option to turn it off
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LiveWell App

This app is not updated nor does it contain current information. I keep looking for my test results from a visit a week and a half ago, and all I see is results from six months ago. An app should be allow me to make appointments, see test results, communicate with my physician and access office visit summaries. This app dies none of that. I hope this is updated soon. I utilize the Northsore app my husband uses for his physicians and it is much easier to navigate and a pleasure to have this info accessible when it is needed. This LiveWell app is useless.
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It works again

In early Dec of 2020, this app stopped working for many people bc it required iOS 13. It apparently impacted a lot of people (especially seniors) who aren’t going to buy new phones just for an app (makes sense). I’m glad to see that the app developer understood that and made the app work again on phones with older iOS.
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Doesn’t do much

Needs to tie in with the apple health app and sync data both ways. With my Apple Watch and phone tracking so many different things like heart rate, weight, sleep, exercise activity just name a few, all this data that could help Doctors see the whole picture is just waisted. All it seems really good for is setting appointments ordering prescription refills. It has a long way to go before it’s actually useful to anybody.
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