Does Not Care About Their Employees.
The house was nasty and I felt unsafe. So I brought my boyfriend with me to stay. I went to use the restroom and there were bugs running all over the bathroom floor (in both bathrooms) I fed the dog an hour earlier than the schedule because I had a family event later that evening. The kitchen was moldy also. The dog had slipped out of the harness while we are outside and we had to chase after him to get him. There was medicine next to the schedule that said give the dog every 8 hours so I did just that. The owners also came back early so we did not end up spending the night. With that being said, the owners have filed multiple complaints about how I did not follow the feeding schedule. Fed the dog old medicine, and will be suing me if their dog gets sick. You guys must background check your workers but don’t take any insight into the people who you are sending these animal caretakers too. It’s pretty pathetic. (I am a full time college student and this is one of my MANY side gigs to make ends meet)
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Not bad, could use some improvements
1) it would be nice to add photos from your camera roll. As far as I can tell, pictures only show up if you take the picture in the app?
2) it would be REALLY nice if you could have more specificity about which walk notifications you receive. For instance, I usually just say I’m available from 12am-11pm, but on M-F I’m in work from 8-5, but I still get ALLLLL the notifications, even though on those days I’m only available starting from 5:30. For the weekends, however, I would be available all throughout the day. I’m getting notifications out the wazoo but only 1/5 of them apply to my availability. Being able to choose times of availability for specific days would be great.
Thank you!
2) it would be REALLY nice if you could have more specificity about which walk notifications you receive. For instance, I usually just say I’m available from 12am-11pm, but on M-F I’m in work from 8-5, but I still get ALLLLL the notifications, even though on those days I’m only available starting from 5:30. For the weekends, however, I would be available all throughout the day. I’m getting notifications out the wazoo but only 1/5 of them apply to my availability. Being able to choose times of availability for specific days would be great.
Thank you!
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Needs work
This app has never been intuitive or been good about thinking about the obvious things that walkers want/need. However, it has gotten much better than it was a few years ago. I would like to be able to set different mile radiuses for walking and boarding for my notifications. For example, I would like notifications of walks within 1 mile but boardings within 10 miles. Also, I consistently get notifications for bookings that are over the 10 mile radius I have set: seems obvious that this shouldn’t happen. There should be a way for NYC walkers to not see walks from NJ, thinking of it in terms of miles doesn’t work here. Just because it’s technically within 10 miles doesn’t mean I’m going to figure out how to talk public transit to a different state. Also when you book a boarding, your ability to see the start and end time goes away, so unless you preemptively screenshot everything you request you’re screwed. It should be mandatory for owners to list the age of their dog.
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Response from developer
Thanks so much for the review! We'll pass this feedback to the appropriate team.
