Comment
I have a problem with my account I started out paying 30 bucks for my service all of a sudden I go to pay my bill its 54 dollars I call the guy tells me I have two lines i tell him no I don’t how is it that all of a sudden I have two lines without me knowing it he could not explain and didn’t try he said he couldn’t give me any information about my account and I could not speak with his supervisor he did not give me any kind of way to resolve this problem so I call back hoping to speak with someone else and this guy removed the other line that was put on my account without me knowing l would like to speak with a supervisor because there’s other issues. Florence
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Spray business now
I have used Simple Mobile for 11 years with no problems before. now it is owned by Verizon and in just a week I have had many problems until today my phone lost all signal. after more than 5 hours trying again and again with 7 different agents and in the end one of them tells me that to solve my problems I should get a phone from Verizon. 5 hours wasted to finally force me to buy one of their cell phones. Today is my last day with simple Mobile
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Payment Reminder Text
I would love the app even more if it sent a reminder text for payment before the service end date.
Having multiple problems
I’ve tried activating my account multiple times but it never seems to work. The app is having problems with finding the SIM card I newly and accepting the IMEI. I tried calling customer support after 20 minutes she hung up on me not solving my problems or anything.
Simple Mobile
I'm Shareef, and I just wanted to write a quick and honest review. This service is excellent and simple. I've been using it for a long with no issues. It will be put to good use for a very long time. If my family and friends were to inquire about my opinion, I would respond that I have no issues with my service, that it is extremely affordable, simple to use, and that it awards points. This service is the best there is, and I wish I had known about it sooner. I appreciate you enabling me to provide this evaluation and service.
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Bester than the rest Simple Mobile
Reupholster fast service great no problems account, I’m hooked never leaving
Thanks
5 stars not enough it must be 100 stars thx simple mobile
Used Wrong Payment
I went to Re-Up my plan on the app and put in debit card details to pay for it. Instead it used my previous payment method, PayPal. My PayPal account didn’t have enough money in it, and therefore PayPal used my inactive bank account which also didn’t have enough money in it. Now I have an overdraft fee from my bank. I’ve called support and they have transferred me three times unable to help me. Now I’m waiting for a call back. There is a technical issue with the app, so just be careful with which payment methods are available on the app.
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Good app
The app works perfectly and even the chat is helpful. Thanks you guys and I suggest it for anyone. It would be helpful if we could get more savings though.
App simplicity
The app is very easy to use. One thing that I wish that it would offer is the unlock pin somewhere in your dashboard.
