Love it!
I love the phone service they provide. I would give them 5 stars if they let us pay over a 3 day grace period like MetroPCS. However the people you call in and speak
With are much friendlier and the service is always EXCEPTIONAL&EXCELLENT ! Rock On!👍🏼
With are much friendlier and the service is always EXCEPTIONAL&EXCELLENT ! Rock On!👍🏼
Usage Data Meter
Upgrades are cool on the CC.. Now I truly feel that you all need to work on the usage data meter for rolling pay data buys..though the data is added to the service there is literally no way to tell where you are at on your usage to slow down. The meter just stays red when it’s all used up for the that month of service. I have been with Simple for two years an half years..an I like the service thank you
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Awesome service
Simply mobile is a great cellular service! The app is very convenient to use to re-up my monthly plan it’s multiple options of ways to reload plans and the customer service representative’s are very polite!😊I recommend this Simply Mobile anytime
This is the worse phone company i have ever been with !
If you are looking for a phone company to choose from .. do not come to simple mobile they customer service is beyond poor they don’t help you with anything they constantly switch u over to a different person that tells you the same thing they are rude disrespectful they don’t know how to talk to the customers … they cut your line off without any notice everything about them is out of place i have 0 satisfaction and i will never recommend anyone to give their money to these people …
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Excited
My hotspot had ran out and I had no money at the moment I was able to redeem some points and got some data instantly. I’m very happy for the convenience.
Dashboard does not load
You get a 2 star till the Dashboard problem gets fixed you’ll see the loading wheel then a blank white screen you can access all the other options on the app but the Dashboard is no go
Sms and calling to Cuba default in your plan
Only service provider that does this!
It is great
It is very easy to use once you get the hang of it which does not take long at all I love that you can earn points that could eventually get you a free plan for one month I’ve been with simple mobile for almost 4 years now and I have no complaints about it and their pricing is pretty fair I think
The Lucky Wheel is Rigged
(For the Christmas/ Winter Special) I’ve spun it 10 days in a row and it always lands on the same spot, the lowest reward “5 points”. At first I thought it was my luck, but now I realized that the wheels were designed that way after your first few spins.
The app also makes you sign in again every-time you close & reopen it as well. I downloaded this so I wouldn’t have to keep signing in as much as I do on Safari, but it doesn’t even offer me a “remember me” button.
The app also only works as fast as your data/ wifi is, so it doesn’t work offline at all. However, it’s not the app I have problems with as much as the carrier themselves.
I also have very slow data, (even though I use the unlimited plan!) it didn’t make sense that my devices were still running so poorly. I called and asked for a fix, but nothing they did fixed any of those devices. I even used to have better speeds before Unlimited!
The app also makes you sign in again every-time you close & reopen it as well. I downloaded this so I wouldn’t have to keep signing in as much as I do on Safari, but it doesn’t even offer me a “remember me” button.
The app also only works as fast as your data/ wifi is, so it doesn’t work offline at all. However, it’s not the app I have problems with as much as the carrier themselves.
I also have very slow data, (even though I use the unlimited plan!) it didn’t make sense that my devices were still running so poorly. I called and asked for a fix, but nothing they did fixed any of those devices. I even used to have better speeds before Unlimited!
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Simple mobile
Great app, great service. I was using straight talk, I know it’s all tracfne. ST worked better on my basement apartment than SM which is weird but doesn’t matter
