Leave a Review SIMPLE Mobile My Account
Good
Simple mobile has a good app and good service in general for the price. Haven’t really ran into issuesNeonyoyo
Grateful customer
Simple Mobil is simply spectacular. I love the points enabling extra data great prices , and most of all it’s not extra work it’s fun.Maybe Johna
Phone reception
When I first started with the plain I was able to get reception all over the house and the back yard and garage and now it’s back to work I have to be steel in one room to keep from dropping calls and even then they still lose reception at least it’s cheaper than the other companies that do the same thingShow lesstomthumbrother
Developer Response
Hi tomthumbrother. We are sorry for the trouble that you have encountered. For us to assist you, please chat with us using this link http://bit.ly/2EETNDo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. ^RamelWorst and slow network
Worst and slow network .... I reuped my phone and till now my internet hasn’t been working.... text messages not going through... calls not going through.... really really bad network@isaac315
M.E.R.
Have been with your service for a little over a year now . Thank you for your services. Support has been very helpful as have only a year ago switched from a flipphone and not too tech saavy...
Only dissappointment was... several months ago had purchased 3 $40 dollar reup pin cards to have back up in case we might be on lockdown but discovered that (because of the covid situation needed to use unlimited data for employment search...possible schooling... essential communications...etc)-am close to 60 yrs old----was not allowed to use any of that money on cards to make it the $50 plan....being locked in a $40 plan )$120 paid money )- reeeeaaalllyyy needed to be able to use it towards the $50 plan as no work coming through and unemplyment money coming in for me was very low ----
If money is spent on multiple cards it should be credit to next option on plan not locked in ...
These are confusing times . I hope all stay well and safe.
Again , other than having money frozen on reup cards ... have had decent experience with Simple Mobile. Thank you.Show lessT. Mel
Developer Response
Hi T. Mel. Our sincerest apologies for your bad experience and we want to make sure your concerns will be addressed today. To assist you, please click on this SIMPLE Mobile chat link http://bit.ly/2EETNDo or call 1-877-878-7908. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. ^AprilUnable to login on app
Whether I enter my email or my phone number, then correct password, the login button doesn't respond at all. When I tried to activate and utilize touch id login, the password page appears for me to enter it; I did so, but again, login button does not respond.ArtisanJewelrybyDawn.Etsy
Satisfied user
At first I was skeptical about downloading the app but when I used it, it went really smooth no complaints at allgoofy_goo
Excellent way to fix an issue and update information without call customer service!
Awesome appAlexJunio26
More Characters in Nickname Card
I want to have at least 8-10 more characters in card nickname.
It to short and This option it is not filling my needs or expectations.
Please add more characters and I will be happy to change this rate to a 5 starsHow my come
Simply mobile app
I didn’t know it could work so fast I have no problems with anything I just pay my bill and I’m good to go.jazminebush
