Four Seasons User Reviews

Four Seasons
Four Seasons
Four Seasons Hotels Ltd.

Top reviews

App is good, please fix bugs!

We stay at four seasons always, if they have a hotel in a particular location we are going. We are currently in four seasons Bora Bora. And interact with our concierge a lot about activities, spa, and different things we are booking. The app is very helpful and concierge responds right away! The only annoying thing is it constantly asking me to turn on Bluetooth and allow app to connect to my Bluetooth (which I turned off). And when the Bluetooth is on it is asking me all the time to allow four seasons to connect through Bluetooth to nearby devices. It is very frustrating. And it happens every time I open an app or use it. Can you please fix this bug?!
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Delays are unacceptable

Really it takes more than 10 minutes to receive a verification code only for the app to say its invalid
Profile stats at 85% complete , app takes ages to open
Cannot edit phone number details it did not update my stay other than arrival no link for feeback on hotel in fact no copy of invoice at all just a call hotel option
What a terrible app this is
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Glitches galore

If only the app wasn’t so glitchy…

Function is great when it works.

Had to delete app twice in reinstall bc it does not allow me to chat more than once with Conceriege staff before I can’t access the chat anymore or add additional chats

Likely going to happen a third time I can tell

Bad software

Insists my phone (purchased directly from my carrier) is jailbroken and that it cannot run on jailbroken phones “for security reasons.” Even if it was jailbroken, those “security reasons” don’t seem to be a problem for anyone else (you know, like banks that have your financial info, apps that monitor your physical location, or others that really need to care about security). Surprising that this is the one thing the Four Seasons isn’t good at.
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deleting your app here’s why=enable bluetooth pop-up

EVERY time i go to push wifi button on. iphone. a pop-up from four seasons
reads: turn on bluetooth to enable
something or other. ITS SO ANNOYING. i called 4 seasons. i deleted from home screen. now i have to dump altogether. all my notifications are disabled.
fix this now!

Jailbroken phone issue

The app was working fine, but now it won’t open because “the app won’t run on a jailbroken phone”, which I don’t have. I’ve tried deleting and reloading to no avail.

A waste

Very disappointing app

Nice.

I love it that they have different suites.?

Terrible App

No functionality. The change dates banner is over the photos so you can’t see the pic.

Designed for everything your heart desires

This app allowed me to order and request all of the things! From robes to food to classes. Didn’t even have to speak to a single human.

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