This app banned me
This is really a disappointment. I used to really like this app until now…
I did have some overdue payments (because i was financially struggling) but now since I paid it off, somebody (idk who it is that works for Afterpay) banned me from using the app. I called the agent over the phone and they said it was nothing they could do. Very disappointing. I will never use this app ever again.
I did have some overdue payments (because i was financially struggling) but now since I paid it off, somebody (idk who it is that works for Afterpay) banned me from using the app. I called the agent over the phone and they said it was nothing they could do. Very disappointing. I will never use this app ever again.
Show more
Helpful, for a single mom.
I have two children both with disabilities, & one requiring constant supervision. That being said it’s been difficult to make ends meet. Thanks to this app I can provide my sons nice school clothes(on sale) I can buy my older son shoes, he grew three sizes in one year! So to some it might seem as if I use it for frivolous purchases, but as a single mother who dose not receive any support from their father, I’m able to get my children quality basic needs. The fees are high, however that’s the sacrifice I make.
Show more
No good customer service
I had done a refund on an item and they are still charging me saying i didn’t pay. I sent them the receipt for proof and still no help. My account is frozen
0 stars
App absolutely sucks every time I try to place a order all I get is order couldn’t be accepted how trash can your app be fr
Would be great if it didn’t always have issues
I find myself talking to customer service so often with this app, & NEVER for a good reason. Not like they can ever help. They always say “ Due to the system “ or they can’t manually make corrections. It’s always some reason why they can’t help you, even if you bring proof/receipts. Dealing with this app is not only a disservice but a stressor. There is constantly something wrong, i’ve paid on time and have gotten my spending limit dropped for no reason, customer service has only said there system decides how your spending limit is calculated & they can do nothing about it. Ive paid my dues on time and the system would say I never paid it, MIND YOU I have the bank statements to confirm it was paid. So at that point not only does there system take away my ability to use it but it is trying to charge me double then my account is put in a negative and I can no longer use the app when needed. This is literally the worst app for split payments. I do not recommend unless you like speaking to customer service all the time.
Show more
