Disgraceful
A scam. Unforgivably bad. They made me pay for the at home testing device and then proceeded to literally ignore my messages in the app, just straight up ghosted me despite me politely asking for some reasonable assistance and support with device setup.
not good
very
late responses not working well
late responses not working well
Scammy
It’s very easy to get started and billed, but very difficult to get moved forward with any treatment. In my follow-up appointment after my sleep study I was told not to take any notes because it would all be sent to me. It’s been WEEKS and I’m still pulling teeth to try to get a copy of my results and a prescription to move forward with any sort of treatment. Ironically the billing department is fully staffed and works quite well. There’s no way to submit feature requests on the app or call anyone. You’re left to send messages into the void and *hope* someone eventually responds to you. Don’t believe all the positive reviews on Reddit.
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THIS IS A SCAM NEVER GIVE THESE THESE SCUM BAGS YOUR $$$$
This is not a real service. Fake and fraud. They keep charging my insurance
scam
Once they refer you to a cpap supplier that calls and texts and emails you 2x a day forever you’ll never see them gain. The supplier is super shady and just seems like a front for a bunch of other companies. I now have 5 different accounts at different places they keep telling me to make accounts at and I can’t get a tube replaced. Whole thing is just a funnel to milk my insurance, which covered everything but lol once they’ve got you in the pipeline, you’re dead to them.
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