No response to support request
UPDATE: when you email the address they provide (below) it sends you to an immediate automated response. This is an endless unhelpful loop. Awful awful service wish I hadn’t tried it.
Original review: I did the free trial and really liked it; planned on subscribing. Got a prompt to sign up for Lifetime at the end of my trial, so I did. I cancelled my subscription since I got the Lifetime but was charged for both! I wrote to support via various channels and got zero response. Regretting ever engaging with this app which is a shame because it’s really good- but not worth being double charged. Be warned.
Original review: I did the free trial and really liked it; planned on subscribing. Got a prompt to sign up for Lifetime at the end of my trial, so I did. I cancelled my subscription since I got the Lifetime but was charged for both! I wrote to support via various channels and got zero response. Regretting ever engaging with this app which is a shame because it’s really good- but not worth being double charged. Be warned.
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Scam & Fraud
Like hundreds of other reviews here I was scammed by this app. It advertises a free trial but instead charges you for a whole year. The devs will respond to the review and say email us so we can help you but when you email them they reply and say there’s nothing they can do because it’s up to Apple. When you try to refund through Apple for the scam it gets rejected. Somehow Apple unknowingly are helping them scam iOS users and even labeling them as “Editors Choice”, but if you look at all the most recent reviews they are all complaining about this scam.
Edit: Case in point look at the response below by the developer.
Then I proceeded to email them AGAIN. They told me there’s nothing they can do and directed me back to Apple. This is daylight robbery.
Edit: Case in point look at the response below by the developer.
Then I proceeded to email them AGAIN. They told me there’s nothing they can do and directed me back to Apple. This is daylight robbery.
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Too Expensive
Great product but way too expensive given the free content now available elsewhere. Would love to see them come down by half…
Misleading
Dont download . They charge even after uninstall /cancel after l checked out the app and decided too pricey and did not want . Then today my credit card was hit and you only talk to BOTS ! Tank of gas wasted !
Deeply Soothing
Soothing and somehow not overstimulating when I’m overstimulated. I bought sleep headphones to go with it.
