Best apps like Freshchat

10+ similar apps compared and reviewed

4.2 avg rating
10 free apps
Updated October 2026
Freshchat
Freshchat
FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

Freshchat is great, but it's not the only option. Explore 10+ similar apps for iPhone and iPad, each reviewed and rated by real users. Find free alternatives, premium upgrades, and hidden gems.

Top Alternatives to Freshchat

Zendesk Chat#2

Zendesk Chat by Zendesk

Chat with customers
Strong Contender
💼 Business
4.5😞(758 ratings)
Free
Zendesk Chat screenshot 1
Zendesk Chat screenshot 2
Zendesk Chat screenshot 3
Zendesk Chat screenshot 4

This app enables businesses to engage with website visitors in real-time through live chat. It allows for managing conversations, monitoring online users, and providing enhanced customer support from any location. Features include push notifications, agent collaboration tools, and chat history access.

What We Love

  • 🚀 Instant notifications
  • 🔒 Secure and reliable
  • 👍 Simple and easy to use
  • 👍 Great for small businesses
  • 👍 Excellent customer service

Room to Improve

  • 🐛 Frequent disconnections and login issues
  • 🐛 Inconsistent push notifications
  • 🐛 Buggy and unstable app
  • 🐛 Limited functionality compared to desktop
  • 🔋 Drains battery quickly
Crisp#3

Crisp by Crisp IM SARL

Chat with your customers
Worth Considering
💼 Business
4.4😊(520 ratings)
Free
Crisp screenshot 1
Crisp screenshot 2
Crisp screenshot 3
Crisp screenshot 4

Manage customer conversations from multiple channels in a unified inbox. This app provides a powerful shared inbox experience optimized for mobile, allowing businesses to offer excellent customer service on the go. It integrates various communication tools and includes features like CRM and chatbots.

What We Love

  • ⭐ Excellent app
  • 🚀 Great features
  • 👍 User-friendly
  • 💰 Affordable
  • 🌟 Fantastic support
  • 📈 Helpful for business
  • 🔥 Awesome integration

Room to Improve

  • 🐛 Crashes and freezes
  • 🔇 Notification issues
  • 📱 Limited mobile functionality
  • 🔍 Lacking advanced analytics
  • 🌐 Compatibility problems
  • 🤖 Automation issues

More apps like Freshchat

4
Intercom Conversations
Intercom Conversations
Intercom Conversations
by Intercom
Free

Manage customer conversations and access your inbox from your mobile device. Respond to messages, assign tasks, and view customer profiles to build better connections.

Manage inbox on the goView and assign conversationsCollaborate with team notes
💼 Business
(171)
ad-supported
5
Zoho SalesIQ - Live Chat App
Zoho SalesIQ - Live Chat App
Zoho SalesIQ - Live Chat App
Hassle Free LiveChat Software
Free

This platform combines live chat, website visitor tracking, and analytics to help businesses convert visitors into customers. It offers proactive engagement, real-time translation, and lead scoring to enhance customer interactions and sales.

Website visitor trackingLive chat functionalityProactive chat invitations
💼 Business
(1.3K)
subscription
6
Text - Live Chat for Business
Text - Live Chat for Business
Text - Live Chat for Business
Customer service chat
Free

This platform provides customer service and sales tools for businesses. It enables real-time support, lead qualification, and efficient ticket management on the go. Enhance customer experience and boost sales with instant responses and automated engagement.

Real-time customer supportIncoming message sneak peekReady-to-go responses
💼 Business
(111)
freemium
7
Tidio
Tidio
Tidio
AI customer support software
Free

This app provides an all-in-one AI customer support solution for businesses. It combines live chat, chatbots, and lead generation tools to enhance customer satisfaction and drive sales. Manage customer interactions and gather visitor information from anywhere.

Live chat with customersAI-powered chatbots for lead generationQuick response templates
💼 Business
(4.8K)
freemium
8
Zoho Desk
Zoho Desk
Zoho Desk
Customer Service Software
Free

This mobile help desk software provides a flexible ticketing system to manage customer service on the go. It offers features like ticket prioritization, contextual information, team collaboration, and real-time notifications to ensure efficient customer support.

Mobile ticketing systemTicket prioritizationContextual ticket information
💼 Business
(1.6K)
free with in-app purchases
9
respond.io - Inbox
respond.io - Inbox
respond.io - Inbox
Messaging CRM
Free

Manage customer conversations from multiple messaging channels in one unified inbox. Empower your team with AI-assisted replies, real-time updates, and contact management to enhance marketing, sales, and support efforts.

Unified inbox for all channelsTeam collaboration on conversationsAI-assisted replies and translation
💼 Business
(16)
free
10
Zendesk Support
Zendesk Support
Zendesk Support
Support - anytime, anywhere
Free

Manage customer support tickets and team performance from anywhere. This app provides real-time updates, ticket management, and customer insights for agents and managers on the go.

Real-time ticket notificationsManage tickets on the goView customer profiles and details
💼 Business
(4.2K)
free