Easily manage your wireless service, including checking data usage, making payments, and updating your plan. Access affordable plans with international calling and potential Lifeline discounts. Stay connected with your Gen Mobile account on the go.
What We Love
- 👍 Great service
- 👍 Fast internet
- 👍 Helpful service
- 👍 Free phone service appreciated
- 👍 Great app
- 👍 Easy to navigate app
- 👍 Good value for money
- 👍 Reliable service
- 👍 Affordable plans
- 👍 Helpful customer service
- 👍 Works with T-Mobile phone
- 👍 Clear international calls
- 👍 Unlimited calls to Pakistan
- 👍 Great for international calling
- 👍 Easy billing
- 👍 Great coverage in Mexico
- 👍 User-friendly
- 👍 Unlimited calls to India
- 👍 Unlimited calls to China
- 👍 Fast data speeds
- 👍 Works with old Boost Mobile phone
- 👍 Offers hotspot
- 👍 Convenient for payments
- 👍 Manages account well
- 👍 See usage
- 👍 Good for international and domestic calls
- 👍 Useful for tracking data
- 👍 Buy top-ups anytime
- 👍 Improvement in app over time
- 👍 Easy to change plans
- 👍 Easy to pay bills
- 👍 Works well
- 👍 Good value
Room to Improve
- 🐛 Very bad customer service
- 🐛 Update ruined service
- 🐛 Cannot pay bill on app
- 🐛 Slow internet service
- 🐛 Terrible service
- 🐛 No data for months
- 🐛 Technician not calling back
- 🐛 Need more data for web
- 🐛 Bad connection
- 🐛 Glitches and unreliable service
- 🐛 Data runs out quickly
- 🐛 App not functioning
- 🐛 Difficult to understand reps
- 🐛 No one speaks English
- 🐛 App is broken
- 🐛 Customer service nonexistent
- 🐛 PIN not working
- 🐛 Nothing functions
- 🐛 App is terrible
- 🐛 App is glitchy
- 🐛 Illegal jailbreaking
- 🐛 No unlimited wifi
- 🐛 Rude overseas reps
- 🐛 Called racial slur
- 🐛 Hung up on
- 🐛 SIM card stuck
- 🐛 Criminal against US
- 🐛 Hacking company
- 🐛 No refunds
- 🐛 Rude and carefree employees
- 🐛 Laugh in face
- 🐛 Drop calls on purpose
- 🐛 Not here to help
- 🐛 Taking US money
- 🐛 Evil rep tried withdrawal
- 🐛 App is useless
- 🐛 Cannot see data amount
- 🐛 Weak top-up options
- 🐛 Data runs out fast
- 🐛 App doesn't show data left
- 🐛 Mad when calling
- 🐛 Selling airplane tickets one way
- 🐛 No signal on AT&T phone
- 🐛 Seems like fraud
- 🐛 Cannot make payments through app
- 🐛 Push notifications inaccurate
- 🐛 App is slow
- 🐛 Cannot view usage
- 🐛 Rude customer service
- 🐛 Complicated
- 🐛 Annoying
- 🐛 Not reliable
- 🐛 Wait for company to open
- 🐛 Cannot make CC payments
- 🐛 App doesn't work
- 🐛 Cannot send verification code
- 🐛 Account info changed
- 🐛 Phone not linked
- 🐛 Cannot register
- 🐛 Unexpected error
- 🐛 Errors out with server session
- 🐛 Unexpected error -999
- 🐛 Access issues
- 🐛 Bad customer service
