App wasn't showing correct information for pay date
The app was showing my next pay date as July 14, 2026 with a due balance. This was two days ago. Now today I get a late notice. I wasn’t able to pay the monthly bill. In the monthly bill was showing NaN on the web site. In the app it was blank and would not allow you to put in the dollar amount. The custom field was blank, but anytime you put in any dollar amount that was a red era. This happened on the website and in the Mazda financial service
Show more
Mazda Is A Scam!
The app is as lousy as the car and the financial app is even worse. Never do business with Mazda, ever. Total scam artists from start to finish!
Recurring payments
I keep trying to make reoccurring payments. It says that it doesn’t and then it tells me I missed the payment.
Never works when you need it to
The company keeps good track of your auto payments, and you can pay online from the app. Or at least, you would be able to if the app ever worked. Online and the app are often down, and frequently after hours — the only time most folks have time to sit down and review their own loan. The system is down now (Monday evening) and has been down Thursday through Sunday to boot. I wish I didn’t have to practically take a PTO day just to view inside the app.
Show more
App always being repaired
App always being repaired. Frequently unable to display accurate balance.
