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My Total Wireless: Account App

My Total Wireless: Account App

by Verizon Value, Inc.

45K ratings
295 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated
  • November 12, 2016
  • October 14, 2026

Features

Developer

Verizon Value, Inc.
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About

Manage your mobile service, track data usage, and view payment history. Access plan details, rewards, and add funds to your account. Stay connected on a reliable 5G network.

✓Effortless plan management
✓Track data usage
✓View past and future payments
✓Manage devices
✓Access rewards
✓Add funds via Wallet
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What users say about My Total Wireless

Reviews of My Total Wireless are mostly negative: the Utilities app is rated 4.8/5 from 45K App Store ratings. What users like most: convenient service, affordable prices. Top complaints: buggy app, poor customer service. Summarized from real user reviews.

Positive things

  • 🚀Convenient service
  • 💡Affordable prices
  • 👍Easy to use app
  • 🚀Great signal coverage

Negative things

  • 🐛Buggy app
  • 🤖Poor customer service
  • 💸Misleading pricing/billing
  • 🔒Locked phones
  • 🤔Compatibility issues
See all reviews
+1

What's New in My Total Wireless

14.1.4

October 14, 2026

Performance and stability improvements.

User reviews

Most RecentHighest RatedLowest Rated

Failure to pay the phone bill

Since the last update, I haven't been able to open the pages for paying my phone bill, so I can't pay my plan right now
artem_suhartem_suh

📱

💯
Sir.Chas3mSir.Chas3m

Horrible service and horrible customer support do not use.

This provider does not do anything to help resolve the customers issues, they cannot figure out what is going on after my phone number has issues, charged me twice the amount to just get my phone number back and didn’t refund any of my money, horrible provider. Their support services is all bots and does not give a straight solution or answer. I gave them all the necessary information and still couldn’t figure out why my phone number is not working. Do not use at all unless you want to waste your money.
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CrowningToadCrowningToad

Poor quality

Everytime I try to pay my bill the app is always buffering or it doesn't pop up. This app needs an update or something to fix this issue.
whatevvvaaawhatevvvaaa

Best EVAH!!

Switching to TOTAL WIRELESS was the best decision I have made in a long time. I thought MINT was cool and cheaper, this plan beats ALL OTHERS.
Final Word MediaFinal Word Media
See 290 more reviews

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User experience

🐞

Reported Bugs

4 issues

App crashes and freezes

Bug

Data add-ons not applying correctly

Bug

Account deactivation issues

Bug

Inconsistent login/authentication

Bug
✨

Requested Features

3 requests

Improved data usage tracking

Feature

Separate data usage for family plans

Feature

Reliable autopay/account management

Feature

FAQ

What does the My Total Wireless app do?

The My Total Wireless app allows you to manage your Total Wireless mobile account. You can track your data usage, view past and upcoming payments, monitor your current plan details, and access any rewards you've earned. It provides a convenient way to keep your phone service at your fingertips and manage your plan stress-free.

What are the key features of the My Total Wireless app?

Key features include effortless plan management, where you can organize devices and data plans, and track usage even on unlimited plans. The app also provides access to 5G plans and information about the Verizon 5G network, details on the phone service rewards program, and the Total Wireless Wallet for adding funds to your account.

Is the My Total Wireless app free to use?

Yes, the My Total Wireless app is free to download and use. There are no upfront costs associated with the application itself. Any purchases for service plans, devices, or accessories made through the app or associated services would incur their own costs.

What are the benefits of using the Total Wireless rewards program?

By staying connected with Total Wireless and making monthly plan payments, you can earn rewards. For example, you can get a $200 credit after 12 monthly plan payments. The app makes it easy to keep track of these rewards all in one place, which can be used towards purchasing new 5G smartphones or service plans.

How can I switch to Total Wireless and use the app?

Switching to Total Wireless is easy. You can visit www.totalwireless.com to start the process. Once you are a customer, you can download the My Total Wireless app to manage your new account, activate your service, and take advantage of all the features designed to simplify your mobile experience.