Worst health Insurance Platform
Password resets every 3 months which I understand for security reasons but then it is impossible to receive the password reset link in your email. This leaves you stuck and can’t access your app anymore. And yes, I looked in junk folder, spam, other, permitted emails to be received from the noreply email. This app is garbage.
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Lacks details and functionality
Can’t see any details of claims or coverage. Can’t find a provider. I would have given it zero stars if I could.
Horrible app
Updating my review for 2026:
This app STILL does not work. How tf can I access my EOB if the mobile site says use the app. I hate it.
This app only worked for me in the beginning of Jan 2024. It currently has not worked for months. I also cannot log onto the mobile website as it states I must use the app. Useless.
This app STILL does not work. How tf can I access my EOB if the mobile site says use the app. I hate it.
This app only worked for me in the beginning of Jan 2024. It currently has not worked for months. I also cannot log onto the mobile website as it states I must use the app. Useless.
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Does not function
App doesn't work. Please fix whatever bug is preventing signing up/signing in and I'd be happy to change the rating.
App does not work!
This app does not work at all.
