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RxRefill

RxRefill

by US Department of Veterans Affairs (VA)

15K ratings
115 reviews
🏥 Medical

Archived App (Last seen on 28 Feb 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • January 9, 2020
  • December 3, 2024

Features

Developer

US Department of Veterans Affairs (VA)
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Reviews summary↘︎
⭐115
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
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About

Request refills for VA-issued prescriptions, track delivery status, and view your medication history. Access your medication lists from My HealtheVet conveniently on your mobile device.

✓Request prescription refills
✓Track prescription delivery
✓View prescription history
✓Access medication lists
✓Integrates with My HealtheVet
Show original description

What users say

Summarized from real user reviews of RxRefill. Based on 15K reviews and a 4.6/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Medical app.

Positive things

  • 🚀Easy to use app
  • 🚀Convenient prescription refill process
  • 🚀Helpful for tracking medication history
  • 🚀Reliable and timely medication delivery

Negative things

  • 🐛Login issues and authentication problems
  • 🐛Slow and buggy performance
  • 🐛Incomplete medication list and refill options
  • 🔒Concerns about security and privacy
See all reviews

What's New in RxRefill

4.5.0

December 3, 2024

Redirect to the VA: Health and Benefits App

User reviews

Most RecentHighest RatedLowest Rated

VA refill medication delivery

I usually get my mail and my medication from the VA through delivery to the house and usually it comes early or it’s on time not very often that comes a day or two later that’s due to the post office slow down, but I have hardly had any problems with the refill on medication I’ve been having very good luck with that so I thank you very much.
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76Monz9676Monz96

Response from developer

We're glad you have had success with the app. Please also be aware that Rx Refill is transitioning into VA Health & Benefits app, which can be downloaded today to help you manage your prescriptions.

Still doesn’t work

This app didn’t work 3 years ago. The VA mailed me fire said it was ready to use. I tried again still doesn’t work. I’m just overall disappointed in the VA unless the veteran is in a hospital. General healthcare just doesn’t work well. We’ve just had to go to a regular ENT because we can’t get in through audiology on his VA issued hearing aids . They cancel 6 mo appointments regularly. The Greenville SC VA is less than desired for us. For general healthcare that is. We have had the same great social worker, Heather, for several years. What an asset
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Amie ChumleyAmie Chumley

Response from developer

We're sorry you are experiencing issues with the app. We will share your review with the product team. If you continue to use the app and issues continue, please contact the Mobile Solutions / Health Resource Center Help Desk at 877-470-5947 for assistance. Please also be aware that Rx Refill is transitioning into VA Health & Benefits app, which can be downloaded today to help you manage your prescriptions.

VA refill app

The app is very easy to use with a lot of information. Log in is straight forward. I use the app all the time. It is my source of information whenever I need to see a doctor out of the VA system and the question of what meds I’m taking shows up!! Great app
Ale Rodz 74Ale Rodz 74

Response from developer

We're glad you were satisfied with the app. Please also be aware that Rx Refill is transitioning into VA Health & Benefits app, which can be downloaded today to help you manage your prescriptions.

Could be better

With that said VA could combine RX Refill and VA Webbsite into one site so Veterans don’t have to sign in twice,in example sign in to renew Prescriptions and sign out,then sign in again on another website to communicate about some thing else. Sadness.
Jimboy2011Jimboy2011

Response from developer

Thank you for taking the time to leave us a review. We're sorry you have not had a good experience completing your business on more than one site and thus having to log in more than one time. Thank you for bringing this to our attention. We will share your review with the product team. If you should encounter any issues during sign in, or have any other issues arise, please contact the Mobile Solutions / Health Resource Center Help Desk at 877-470-5947 for assistance. Please also be aware that Rx Refill is transitioning into VA Health & Benefits app, which can be downloaded today to help you manage your prescriptions.

Extremely slow updates

I’ve been using this app since it became available, I have had to delete the app and reinstall on numerous occasions. I can’t begin to count the number of times this app has frozen. I normally receive my medication before the shipping information shows up on the app. Many times I have to call the pharmacy to find out if my medication has been shipped or even been filled. The length of time it takes just to get signed in is stunning. I have actually went out of the app to sign in on google. There are prescriptions still on the app that have been expired or were only for one prescription as well as medication I have not used for years, yet they continue to show up, it makes it difficult to keep track of current prescriptions.
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Clean62Clean62

Response from developer

We're sorry you are experiencing issues with logging in and what sound like extended loading times and freezing. Thank you for bringing this to our attention. We will share your review with the product team. If these or other issues continue, please contact the Mobile Solutions / Health Resource Center Help Desk at 877-470-5947 for assistance. Please also be aware that Rx Refill is transitioning into VA Health & Benefits app, which can be downloaded today to help you manage your prescriptions.

See 110 more reviews

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User experience

🐞

Reported Bugs

3 issues

App freezing and crashing issues

Bug

Medication information not updating in a timely manner

Bug

Inconsistent user experience across devices

Bug
✨

Requested Features

4 requests

Ability to communicate with doctors through the app

Feature

Improved integration with other VA systems

Feature

Automatic medication refill reminders

Feature

Simplified login and authentication process

Feature

FAQ

What does the RxRefill app do?

The RxRefill app allows you to request refills for prescriptions issued by the Department of Veterans Affairs (VA). It also enables you to track the delivery status of your prescriptions and view your medication history.

How do I request a prescription refill?

You can request prescription refills directly through the app. The requests submitted via the app are processed in conjunction with the Rx Refill feature within My HealtheVet.

Is there a cost to use the RxRefill app?

No, the RxRefill app is provided free of charge by the Department of Veterans Affairs. There are no in-app purchases or subscription fees associated with its use.

What if I need help with the RxRefill app?

If you require assistance with the RxRefill Mobile App, you can contact the Help Desk by dialing 1-866-651-3180. The Help Desk is available 24 hours a day, seven days a week to provide support.

Can I track my prescription delivery?

Yes, the app features a 'Track Delivery' function that allows you to monitor the status of your prescription deliveries. This feature works for refill requests submitted through both the app and the My HealtheVet website.