Update needed
A change is needed when booking appointments manually. I need to be able to book multiple services at one time. Other than that I love setmore!
Great app but 1 suggestion
As a full-time Barber with an established clientele, I truly appreciate that love this same app, but I feel as though it’s missing one crucial feature, and that feature is the ability to send mass messages to your clients, having to go through and text each client one by one is honestly a super big headache and if you guys are just one future, I think is gonna buy you guys on top of a lot of of other apps
Show more
Good up just wish few things were updated
When SMS reminder comes to the client, there is no way for client to respond to back, cause it is automated, and no connection to service provider number, so many clients respond on reminders but I am not able to see that response. Wish up had more assistance to help schedule better
Love it!
I absolutely love Setmore! From the very 1st time I downloaded it I knew it would make my life easier! It surely has, for the past 3 years now. I’m a work from home stylist and booking was a pain, I would post my schedule then clients would text me, I would have to redo my schedule anytime someone booked, sometimes I’d get multiple inquiries because the times weren’t updated on time!!! Too much stress. Setmore has simply made things so much better, stress free and at ease. I love the simplicity of it, user friendly and how quickly I can change things around! Worth it.
Show more
Customer service tries telling me it’s not a real problem that customers cannot book
Very poor experience with both the app and customer service.
We are having a major issue with customers booking appointments, and it is creating real problems for our business. The issue happens in the app and also on two different browsers, which should have been enough for customer service to take it seriously.
Instead, they brushed me off and blamed my browser.
They did not properly investigate. They did not test the issue. They did not ask enough questions to understand what was happening. They simply acted like it was my problem, even though the same issue happens across multiple platforms.
For a booking app, this is a huge deal. If customers cannot book correctly, that directly affects business. I expected support to care enough to look into it, but they did not.
Very disappointing. I would not recommend this service to any business that depends on reliable appointment scheduling and responsive support.
We are having a major issue with customers booking appointments, and it is creating real problems for our business. The issue happens in the app and also on two different browsers, which should have been enough for customer service to take it seriously.
Instead, they brushed me off and blamed my browser.
They did not properly investigate. They did not test the issue. They did not ask enough questions to understand what was happening. They simply acted like it was my problem, even though the same issue happens across multiple platforms.
For a booking app, this is a huge deal. If customers cannot book correctly, that directly affects business. I expected support to care enough to look into it, but they did not.
Very disappointing. I would not recommend this service to any business that depends on reliable appointment scheduling and responsive support.
Show more
What’s App reminders
The automated reminder message sent via what’s app to clients need to be reworded.
Please be more precise and include the words "Do Not Reply"
Too many cancellations because clients reply to those reminders.
Fix this please.
Please be more precise and include the words "Do Not Reply"
Too many cancellations because clients reply to those reminders.
Fix this please.
Very intuitive
Thoroughly enjoying this app for its intuitiveness and customer support is exceptional.
Great for small businesses but don’t get the receptionist service
I love this app and works great for me. But I don’t recommend the live receptionist service. They promise a lot but can’t deliver. They gave clients incorrect availability and couldn’t even do something simple like cancel an appointment. Everything else in this app work perfect.
Premium worth it
Never really posted any reviews for any app but this one is genuinely good. Not sure how long it’s gonna last. Because once they get too big, it’s not gonna be same but i am happy i found this
Response from developer
Hi there, Thank you for taking the time to review Setmore! Great to hear you’ve been having a good experience with the app. As we grow, keeping things simple, reliable, and useful for our customers is always our priority. If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7. Julia, Community Team
Beat App
I have been using this app for over 10 years for my small business and it is great. I highly recommend this app for scheduling and customer retention info.
Φτιάξτε το!!!
Μετά την σημερινή ενημέρωση δεν ανοίγει η εφαρμογή!!
Prise de rdv
Application au top de loin la meilleure avec un service après-vente au top
Response from developer
Bonjour Rotormaniac, Merci beaucoup pour vos gentils mots ! Nous sommes ravis d’apprendre que vous appréciez l’application et notre assistance. Si vous avez des questions ou besoin d’aide, n’hésitez pas à nous contacter à l’adresse help@setmore.com ou via le chat en direct dans l’application. Nous sommes disponibles 24/7. Julia, Équipe Communauté
Awful Subscription Bug
Bought a subscription and it doesn’t even work through the app. Tried to activate 14 day trial, says I need to contact “account owner”. Not happy
Please add text alerts
On at booking moment
Miguel Perez
Great App & Good customer service. One thing should definitely be integrated is an automated text back system for previous clients to book their next appointment. Would really make this booking system perfect in my opinion.
Bugged
Φτιάξτε την εφαρμογή μην Γ&@&€€@
New update
New update is awful 10 x harder to use please change it back
Keeps freezing
Love the app on my phone but it constantly freezes on my iPad
Setmore online booking
Hello Setmore Team,
I would like to take a moment to recognize Salman for his excellent customer service. He was incredibly helpful, professional, and patient throughout my experience on the Setmore app.
Salman took the time to clearly understand my issue and provided a quick and effective solution. His friendly attitude and strong knowledge of the platform made the process smooth and stress-free. It’s clear that he genuinely cares about helping customers and representing Setmore in a positive way.
I would like to take a moment to recognize Salman for his excellent customer service. He was incredibly helpful, professional, and patient throughout my experience on the Setmore app.
Salman took the time to clearly understand my issue and provided a quick and effective solution. His friendly attitude and strong knowledge of the platform made the process smooth and stress-free. It’s clear that he genuinely cares about helping customers and representing Setmore in a positive way.
Show more
Constant uploading issue
This app is over all good for keeping notes on clients but one issue that constantly comes up is some weird photo upload glitch. When I want to update a client photo, it doesn’t work a good 50% of the time. And it doesn’t tell you why. You can’t get around it by picking a different photo or even re-creating the client file and uploading the file in the new one. Support had no answer as to why this happens and seemingly no way to fix it.
Show more
