Setmore Appointment Scheduling Reviews: Is It Legit?

Name: Setmore Appointment Scheduling
Rating: 4.66492 (9183 reviews)

Setmore Appointment Scheduling

Setmore

💼 Business

📊 Productivity

Customer Experience

Positive experience65.0% of reviews

Neutral9.6% of reviews

Negative experience25.4% of reviews

~ Based on 469 written reviews from the US App Store.

What users say about Setmore Appointment Scheduling

Reviews of Setmore Appointment Scheduling are mostly positive: the Business app is rated 4.7/5 from 9.2K App Store ratings. What users like most: great app, easy to use. Top complaints: bugs and glitches, limited functionality. Summarized from real user reviews.

Positive things

🚀Great app
👍Easy to use
💰Free and affordable
📆Helpful for scheduling and organizing
🔔Useful reminders and notifications
🤝Good customer service
🔗Integrates well with other tools

Negative things

🐛Bugs and glitches
🔍Limited functionality
🔀Confusing updates and changes
📱Issues with mobile app
🕰️Lack of customization options
💳Payment processing problems

Is Setmore Appointment Scheduling Safe?

Setmore Appointment Scheduling appears safe based on user ratings. AppsHunter Safety Score for Setmore Appointment Scheduling is 93/100.

This assessment is based on 9,183 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.8% of ratings point to a safe experience

3.4% of ratings suggest some concerns

4.8% of ratings point to a risky experience

~ Based on 9,183 App Store ratings for Setmore Appointment Scheduling.

Is Setmore Appointment Scheduling Legit?

Setmore Appointment Scheduling appears to be a legitimate app. AppsHunter Legitimacy Score for Setmore Appointment Scheduling is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Worth it

This app works great. There was an issue with the latest iOS update that caused black bars all over the app, and the team at Setmore fixed it immediately. I have been with this app for nearly eight years, and it has been wonderful.

JJdohh

22 days ago

Worth 5 stars

I hope the developers see this. When the iOS 27.2 beta came out, I have random black bars all over the app screen. I hope they can fix it. The service is 5 stars. As soon as it’s fixed, I’ll give the app 5 stars.

JJdohh

a month ago

Setmore’s #1 Supporter

I am in LOVE with Setmore and I just recently started using it once I was recommended by a friend of mine back in February-March of this year. Setmore has changed my life !!!! I so happy this app exists I wouldn’t be able to function without it.

Some cool features I hope to see in the future for subscribers are
- Full Color Wheel + Image Wallpaper Change
- The ability to Mass Message your clientele ( Send a announcement )
- Fonts to make your website personalized
- Animated/GIF Profile pictures & Banners
- Tip Option at checkout

Love you Setmore keep being great! ;)

Llocced.nyc

a month ago

Parfait pour une utilisation en France

Nous utilisons ce système de réservation pour un centre de yoga en France et tout fonctionne parfaitement. Il manque juste l’envoie de SMS pas actif en France. Tout est en français pour l’interface utilisateur, juste en anglais pour l’administration. Le support est très réactif. Je recommande.

XXpikeboo

a month ago

Response from developer

Bonjour Xpikeboo , Merci beaucoup pour votre gentil commentaire ! Nous sommes ravis d’apprendre que Setmore fonctionne si bien pour votre centre de yoga et que vous avez eu une excellente expérience avec notre équipe d’assistance. Nous apprécions également vos remarques concernant la disponibilité des SMS en France et les options de langue française pour l’administration. Nous ne manquerons pas de transmettre vos commentaires à notre équipe ! Si vous avez besoin d’aide, n’hésitez pas à nous contacter à l’adresse help@setmore.com ou via le chat en direct dans votre application. Julia, Community Team

Great app but…

I wish they would allow you to delete clients from the database!? I have a high turnover rate and having to sort through all of the clients to find my active ones is a huge waste of time. Maybe not delete but sort them on a way that I could filter who actually books and who hasn’t

SSUrke123

a month ago

Best

Best app for lash app ,easy to use

Bbaotranie79

2 months ago

Deleted all my appointments

Trying to sync with Google calendar under the Setmore support team’s instruction. All my bookings spontaneously cancelled and my clients were contacted informing them of that. Setmore have admitted they don’t know how it happened but are refusing to refund the phone call I made to their helpline. Very disappointed stay well away!

Ooosh1

2 months ago

Français

Super appli , facile à prendre en main. Mais gros bémol elle n’est pas en français.

GGaëllere

2 months ago

Response from developer

Bonjour Gaëllere, Merci d'avoir partagé votre avis ! Nous sommes ravis d'apprendre que l'application vous plaît. Bonne nouvelle : la traduction en français sera bientôt disponible sur mobile. Restez à l'affût ! En attendant, si vous avez besoin d'aide, n'hésitez pas à nous contacter via le chat en direct de l'application. Nous sommes là pour vous aider, 24h/24 et 7j/7. Julia, Équipe Communauté

Horrible

Since the update my clients have not been able to book appointments past August 25, it says there are no available slots till October 15 and it’s very disappointing as I’m losing business and nothing is being done about it

BWbest app wber

2 months ago

Response from developer

Hi there, Sorry to hear you’re experiencing this issue. We understand how frustrating it must be, especially when it’s affecting your ability to accept bookings and potentially causing you to lose business. This may be related to your availability or booking settings, and we’d really like to take a closer look and help get it resolved. Please reach out to us at help@setmore.com or via the live chat in your app, and our support team will be happy to investigate this with you. We’re here to help 24/7 and will do our best to get you back on track as quickly as possible. Julia, Community Team

Picture uploads are always glitchy

Over all this is a great app but I have truly never ending issues trying to upload photos to client files.

JJennainmd

3 months ago

Update needed

A change is needed when booking appointments manually. I need to be able to book multiple services at one time. Other than that I love setmore!

MKMs. Kelia

4 months ago

Great app but 1 suggestion

As a full-time Barber with an established clientele, I truly appreciate that love this same app, but I feel as though it’s missing one crucial feature, and that feature is the ability to send mass messages to your clients, having to go through and text each client one by one is honestly a super big headache and if you guys are just one future, I think is gonna buy you guys on top of a lot of of other apps

Ppapijonny

4 months ago

Good up just wish few things were updated

When SMS reminder comes to the client, there is no way for client to respond to back, cause it is automated, and no connection to service provider number, so many clients respond on reminders but I am not able to see that response. Wish up had more assistance to help schedule better

DGDog & Cat Grooming

5 months ago

Response from developer

Hi, Dog & Cat Grooming, Thanks for taking the time to review Setmore—we appreciate it. Feedback like yours helps us continue improving the app. We understand how useful it would be for clients to reply directly to SMS reminders and for providers to have more scheduling assistance. While we can't share any timelines, our team is aware of these requests and your input helps shape future improvements. If you want to share further feedback, or need assistance, please do not hesitate to reach out to help@setmore.com or via the live chat in your app. Julia, Community Team Julia, Community Team

Love it!

I absolutely love Setmore! From the very 1st time I downloaded it I knew it would make my life easier! It surely has, for the past 3 years now. I’m a work from home stylist and booking was a pain, I would post my schedule then clients would text me, I would have to redo my schedule anytime someone booked, sometimes I’d get multiple inquiries because the times weren’t updated on time!!! Too much stress. Setmore has simply made things so much better, stress free and at ease. I love the simplicity of it, user friendly and how quickly I can change things around! Worth it.

KKhris217v

5 months ago

Customer service tries telling me it’s not a real problem that customers cannot book

Very poor experience with both the app and customer service.

We are having a major issue with customers booking appointments, and it is creating real problems for our business. The issue happens in the app and also on two different browsers, which should have been enough for customer service to take it seriously.

Instead, they brushed me off and blamed my browser.

They did not properly investigate. They did not test the issue. They did not ask enough questions to understand what was happening. They simply acted like it was my problem, even though the same issue happens across multiple platforms.

For a booking app, this is a huge deal. If customers cannot book correctly, that directly affects business. I expected support to care enough to look into it, but they did not.

Very disappointing. I would not recommend this service to any business that depends on reliable appointment scheduling and responsive support.

KDKefa D

5 months ago

What’s App reminders

The automated reminder message sent via what’s app to clients need to be reworded.
Please be more precise and include the words "Do Not Reply"
Too many cancellations because clients reply to those reminders.
Fix this please.

KIKongo Indian

6 months ago

Very intuitive

Thoroughly enjoying this app for its intuitiveness and customer support is exceptional.

JJeannetteP1983

6 months ago

Response from developer

Hi JeannetteP1983, Thank you for taking the time to review Setmore! Great to hear that you are enjoying the app and find the support exceptional. We'll make sure to pass on your kind feedback. If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7. Julia, Community Team

Great for small businesses but don’t get the receptionist service

I love this app and works great for me. But I don’t recommend the live receptionist service. They promise a lot but can’t deliver. They gave clients incorrect availability and couldn’t even do something simple like cancel an appointment. Everything else in this app work perfect.

AAbester1246

6 months ago

Premium worth it

Never really posted any reviews for any app but this one is genuinely good. Not sure how long it’s gonna last. Because once they get too big, it’s not gonna be same but i am happy i found this

UWUses wifi

7 months ago

Response from developer

Hi there, Thank you for taking the time to review Setmore! Great to hear you’ve been having a good experience with the app. As we grow, keeping things simple, reliable, and useful for our customers is always our priority. If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7. Julia, Community Team

Beat App

I have been using this app for over 10 years for my small business and it is great. I highly recommend this app for scheduling and customer retention info.

RRMCUSS

7 months ago