Shame it’s so clunky
Considering this is an app for people struggling with anxiety, having to log in every time is infuriating. I often need to get to the mindfulness exercises quickly at a moment I’m trying to maintain peace. To open the app I have to log in, with the email field constantly trying to autocorrect my email address to something else so retype 4 times. Then today I forgot my password and it says it will send me a reset email within 10 minutes. The people who designed this app have clearly never suffered with anxiety.
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It’s ok
There’s a few glitches like it’s hard to get to the section where you can add a new CBT cycle.
Also the module ‘understanding GAD’ doesn’t define GAD lol, I worked it out eventually
Also the module ‘understanding GAD’ doesn’t define GAD lol, I worked it out eventually
It’s fine, but not for a crisis.
There are many unfair reviews for this service. It’s there to help you understand the basics of CBT and general ways to manage your mental state. It’s NOT a replacement for in-person therapy, and NOT suitable for people who are in a real crisis. So try it out but manage your expectations.
Login difficulty every time
I am using this app but I have to enter my email and password every time. I have enabled Face ID but I still have to enter the login. Also there is often no way to navigate back and forth in the app. I have to close it and log back in. Very frustrating
Log in bug?
If I log in to SilverCloud using Safari it is straight forward, as my login and password are remembered. However, if I try to using the SilverCloud app, every time I have to type in my username (it doesn’t recognise my email) and password, which is annoying. Only then it does a Face ID. What is going on? My username and password are stored in the passwords app!
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